At a Glance
- Tasks: Provide exceptional beauty consultations and drive sales in a dynamic airport environment.
- Company: Join L'Oréal, a leader in Travel Retail with a focus on beauty and inclusivity.
- Benefits: Competitive salary, amazing discounts, and unique training opportunities for career growth.
- Other info: Flexible hours, including evenings and weekends, with excellent career advancement potential.
- Why this job: Be part of a passionate team that empowers customers and embraces diversity.
- Qualifications: No prior experience needed, just a love for beauty and great customer service.
The predicted salary is between 24000 - 30000 £ per year.
Travel Retail L'Oréal Group Beauty Advisor. Fasten your seatbelts and get ready to take off to our 6th continent. We have a borderless territory where our own capitals are top airports like Dubai, London, Delhi, Oslo, or Istanbul. Beauty is 30% of the Travel Retail market and is expected to double in 10 years! With their wide range of passenger profiles, innovative retail solutions and fantastic growth opportunities; Dublin Airport shops are two of the Flagships for L'Oréal Travel Retail!
No one captivates French elegance like L'Oréal. We want to empower women and men making them feel more confident by offering a personalised and luxury consultation for skincare, make-up, and award-winning fragrances. You will be part of an expert team driving brand awareness and sales while making each of our customers feel special every day.
You're passionate about exceptional service and luxury beauty even if you don't yet have experience within this industry. You're approachable, friendly and thrive working in a team to create a positive working environment with your colleagues and for your clients on the counter. You'll have the opportunity to attend L'Oréal Group training and education as well as benefit from L'Oréal learning opportunities so you can develop yourself within your role, opening career paths such as becoming a Make-Up Artist, Counter Manager and more.
MissionTo provide exceptional service to L'Oréal Group customers and achieving sales targets.
Responsibilities and Qualifications- Ability to work flexibly during retail hours, which due to the airport being open long hours every day of the year will include evenings, weekends and holidays.
- Have a desire to learn fundamental product knowledge (features, benefits, usage) and application techniques to provide the best results for clients.
- Generate sales to achieve sales target by applying Multi brand selling methods, product knowledge and being able to follow basic service flow.
- Are comfortable to traffic stop when relevant, to share L'Oréal group beauty with more people.
- Ability to use POS software and other digital systems required to successfully run the counter.
- Maintain the counter/store quality and merchandising including appearance and cleanliness of counter/store, follow merchandising guidelines and ensure on shelf product availability.
- Develop positive relationships with airport floor managers and head office.
- Be a brand ambassador with your attitude, eventing, and on-brand grooming.
- Convey passion and master storytelling.
- Connect with our clients and care, provide good solutions and after sales/service.
For 40 years, L'Oréal is the leader of Travel Retail. We are ideally positioned to offer any traveller the products they need, whatever their beauty rituals. There's no flight plan. But as pioneers, our people have what it takes to conquer new frontiers!
Working with us, you will be at the heart of our ambition to win over another 1 billion consumers and offer the best in beauty to everyone on the planet. You'll have the opportunity to learn new skills through our unique training and development programmes, as well as receive a competitive salary package and excellent benefits, including amazing discounts across the L'Oréal portfolio.
At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome differences - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.
Kiehl's Travel Retail Beauty Advisor, Heathrow Terminal 2 (40 Hours) employer: L'OREAL GROUP
Contact Detail:
L'OREAL GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kiehl's Travel Retail Beauty Advisor, Heathrow Terminal 2 (40 Hours)
✨Tip Number 1
Get to know the brand! Dive into L'Oréal's products and values before your interview. This way, you can show off your passion for beauty and how you can connect with customers on a personal level.
✨Tip Number 2
Practice your people skills! Since you'll be working in a busy airport environment, think about how you can engage with diverse customers. Role-play scenarios with friends to boost your confidence in providing exceptional service.
✨Tip Number 3
Show your flexibility! Highlight your willingness to work during evenings, weekends, and holidays. This is key in retail, especially in a bustling place like Heathrow, so make sure they know you're ready to jump in whenever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the L'Oréal family and ready to embark on this exciting journey with us.
We think you need these skills to ace Kiehl's Travel Retail Beauty Advisor, Heathrow Terminal 2 (40 Hours)
Some tips for your application 🫡
Show Your Passion for Beauty: Let us see your enthusiasm for the beauty industry! Even if you don't have direct experience, share what excites you about skincare, make-up, and fragrances. A genuine passion can really set you apart.
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight any relevant skills or experiences that align with our mission of providing exceptional service and achieving sales targets.
Be Personable and Approachable: We love candidates who can connect with people! Use a friendly tone in your application and showcase your ability to create positive relationships, whether it's with customers or colleagues.
Apply Through Our Website: Don’t forget to apply through our official website! It’s the best way to ensure your application gets to us directly and shows you’re serious about joining our team at L'Oréal.
How to prepare for a job interview at L'OREAL GROUP
✨Know Your Products
Familiarise yourself with Kiehl's product range and the benefits of each item. This will not only show your enthusiasm for the brand but also help you answer questions confidently and engage customers effectively during the interview.
✨Showcase Your People Skills
Since this role is all about exceptional service, be prepared to discuss your experience in customer service or teamwork. Share specific examples of how you've made someone feel special or resolved a conflict, as this will highlight your approachability and friendliness.
✨Understand the Travel Retail Market
Research the travel retail industry, especially L'Oréal's position within it. Being able to discuss trends and the importance of beauty in travel retail will demonstrate your genuine interest in the role and the company.
✨Prepare for Role-Playing Scenarios
Expect to participate in role-playing exercises where you might need to traffic stop or provide a consultation. Practise these scenarios beforehand so you can showcase your ability to connect with clients and convey passion for the products.