Giorgio Armani And Designer Fragrances Beauty Advisor, Heathrow Terminal 3 (40 Hours)

Giorgio Armani And Designer Fragrances Beauty Advisor, Heathrow Terminal 3 (40 Hours)

Full-Time 25000 - 30000 £ / year (est.) No working from home possible
L'OREAL GROUP

At a Glance

  • Tasks: Provide exceptional beauty consultations and drive sales in a dynamic airport environment.
  • Company: Join L'Oréal, a leader in luxury beauty with a focus on empowerment and confidence.
  • Benefits: Competitive salary, amazing discounts, and unique training opportunities for career growth.
  • Other info: Diverse and inclusive workplace with excellent career development paths.
  • Why this job: Be part of a passionate team and make customers feel special every day.
  • Qualifications: No prior experience needed, just a love for beauty and great customer service.

The predicted salary is between 25000 - 30000 £ per year.

Travel Retail L'Oréal Group Beauty Advisor. Fasten your seatbelts and get ready to take off to our 6th continent. We have a borderless territory where our own capitals are top airports like Dubai, London, Delhi, Oslo, or Istanbul. Beauty is 30% of the Travel Retail market and expected to double in 10 years! With their wide range of passenger profiles, innovative retail solutions and fantastic growth opportunities; Dublin Airport shops are two of the Flagships for L'Oréal Travel Retail.

No one captivates French elegance like L'Oréal. We want to empower women and men making them feel more confident by offering a personalised and luxury consultation for skincare, make-up, and award‑winning fragrances. You will be part of an expert team driving brand awareness and sales while making each of our customers feel special every day.

You’re passionate about exceptional service and luxury beauty even if you don’t yet have experience within this industry. You’re approachable, friendly and thrive working in a team to create a positive working environment with your colleagues and for your clients on the counter. You’ll have the opportunity to attend L'Oréal Group training and education as well as benefit from L'Oréal learning opportunities so you can develop yourself within your role, opening career paths such as becoming a Make‑Up Artist, Counter Manager and more.

Mission:

To provide exceptional service to L'Oréal Group customers and achieving sales targets.

Responsibilities:
  • Ability to work flexibly during retail hours, which due to the airport being open long hours every day of the year will include evenings, weekends and holidays.
  • Have a desire to learn fundamental product knowledge (features, benefits, usage) and application techniques to provide the best results for clients.
  • Generate sales to achieve sales target by applying Multi‑brand selling methods, product knowledge and being able to follow basic service flow.
  • Are comfortable to traffic stop when relevant, to share L'Oréal group beauty with more people.
  • Ability to use POS software and other digital systems required to successfully run the counter.
  • Maintain the counter/store quality and merchandising including appearance and cleanliness of counter/store, follow merchandising guidelines and ensure on shelf product availability.
  • Develop positive relationships with airport floor managers and head office.
  • Be a brand ambassador with your attitude, eventing, and on‑brand grooming.
  • Convey passion and master storytelling.
  • Connect with our clients and care, provide good solutions and after sales/service.

Working with us, you will be at the heart of our ambition to win over another 1 billion consumers and offer the best in beauty to everyone on the planet. You’ll have the opportunity to learn new skills through our unique training and development programmes, as well as receive a competitive salary package and excellent benefits, including amazing discounts across the L'Oréal portfolio.

At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome differences – different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L'Oréal.

Giorgio Armani And Designer Fragrances Beauty Advisor, Heathrow Terminal 3 (40 Hours) employer: L'OREAL GROUP

At L'Oréal, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates diversity and inclusivity. As a Beauty Advisor at Heathrow Terminal 3, you'll enjoy competitive benefits, including fantastic discounts across our product range, while receiving comprehensive training to enhance your skills and career progression opportunities. Join us in creating memorable experiences for our customers and be part of a team that values your contributions and fosters personal growth in the dynamic world of travel retail.

L'OREAL GROUP

Contact Details:

L'OREAL GROUP Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Giorgio Armani And Designer Fragrances Beauty Advisor, Heathrow Terminal 3 (40 Hours)

Get Your Retail Game On

Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!

Join Retail Networks and Forums

Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like L'OREAL GROUP, so don’t miss out on building those relationships!

Be Ready for Busy Season Opportunities

Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.

Show Off Your Customer Service Skills

Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like L'OREAL GROUP!

We think you need these skills to ace Giorgio Armani And Designer Fragrances Beauty Advisor, Heathrow Terminal 3 (40 Hours)

Customer Service Skills
Sales Skills
Product Knowledge
Multi-brand Selling
POS Software Proficiency
Merchandising Skills
Teamwork

Some tips for your application 🫡

Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.

Tailor Your CV for Retail:When applying for a full-time role like this one at L'OREAL GROUP, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.

Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at L'OREAL GROUP and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!

Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show L'OREAL GROUP that you’re ready to jump in and contribute right away!

How to prepare for a job interview at L'OREAL GROUP

Show Off Your Customer Service Skills

Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!

Familiarity with Point of Sale Systems

Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!

Understand Product Knowledge

Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.

Be Ready for Role-Playing Scenarios

Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!