L’Oréal Group’s Color Wow division seeks a D2C CRM & Merchandising Manager to own CRM and onsite merchandising, driving conversion, retention and AOV across the Color Wow storefront. You’ll create personalised journeys from launches to lifecycle programs, aligning brand priorities with consumer experience.
Responsibilities include defining an integrated CRM strategy, managing the trading calendar, lifecycle journeys across email/SMS, and collaborating with Brand, Creative, Ops and IT to deliver
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D2C CRM & Merchandising Lead — Personalised Journeys & Growth employer: L'OREAL GROUP
L'Oréal is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and passion for beauty thrive. As a Beauty Advisor at the Selfridges Trafford Centre, you'll enjoy competitive compensation, generous time off, and exclusive access to a wide range of products, all while being part of a team that values personal growth and innovation. Join us in shaping the future of beauty and making a meaningful impact in a dynamic retail environment.