Customer Activation Manager

When you look at L'Oreal, what do you see? If all you see is lipstick, look again and experience the Freedom to go Beyond the ordinary. That's the beauty of L'Oreal. We operate in 150 countries on 5 continents. With 36 international brands and 86,000 employees worldwide, we're well on our way to fulfilling our common purpose: to create beauty that moves the world. By 2030 we want to capture over another 1 billion consumers around the world. How? By creating cosmetic products which meet the infinite diversity of consumers' beauty needs and desires, and always through digital innovation. Not only that, but taking our sustainability goals seriously: moving us to a more inclusive and sustainable society, for every generation.

If you join the L'Oreal Luxury Division, you'll directly contribute to providing our consumers the best products and brand experience by making it unique for them. Thanks to our strong, balanced and complementary portfolio we are able to meet the needs of every consumer, at every price level.

A DAY IN THE LIFE

• Be responsible for developing the customer activity calendar
• Align & provide the Commercial team with all information required to sell-in the trade plan to our customers & make recommendations on priorities
• Participate in customer strategy meetings in collaboration with the Commercial team
• Lead & execute multi-brand animations
• Develop a relationship with retailer marketing teams and be the internal voice of the customer
• Liaise with VM to ensure we implement in-store with excellence

WHO YOU ARE

• Excellent sales and negotiation skills
• Brand expertise, both On & Off, to drive its needs in negotiations
• Proven differentiating track record regarding On & Off Trade Marketing actions
• Strong co-operative attitude to work with commercial team and with other departments (e.g.; CRM & Ret. Media, Brands)
• Be aware of the market, consumer and competition

YOU SHOW

• Ambition: You anticipate, think and dream big, demonstrating a high level of aspiration. You are self-driven and show proactivity, especially when seeing problems as challenges. You thrive for exceptional performance.
• Judgement: You can balance operational and strategic thinking, challenging the status quo and managing confrontation effectively. You cut quickly through complexity and ambiguity whilst also thinking sustainably and are future-oriented. You reduce complexity to get things done.
• Resilience: You always demonstrate purpose and ownership mindset but manage your own energy well. You uphold positivity for others and persist, bouncing back when faced with obstacles. You step back at times and accept limits.
• Empathy: You cooperate and network effectively, creating genuine and trustful relationships with diverse people. You are sensitive to beauty and related emotions, always supporting others and showing benevolence. You understand and respect others' feelings and motives.
• Learning Agility: You are a self-motivated learner, showing self-awareness and demonstrating openness and curiosity. You experiment and learn from mistakes and past experiences, always showing courage and stepping out of your comfort zone. You support the development of a learning culture.

WHAT WE OFFER

• Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan.
• Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier!
• Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support.
• We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most.

HOW WE RECRUIT

At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond.

We are a Disability Confident Employer and will offer an interview to applicants with a disability or long-term condition who best meet the minimum/essential criteria for the role. You can let us know if you would like your application to be considered under the Disability Confident Scheme within your application.