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- Tasks: Join our team to manage credit tasks, from sales ledger to customer queries.
- Company: L'Oréal is a global leader in beauty, committed to innovation and sustainability.
- Benefits: Enjoy a competitive salary, hands-on training, and a supportive team environment.
- Why this job: Be part of a dynamic team, develop your skills, and make a real impact.
- Qualifications: No degree needed; GCSEs in English and Maths required, plus A levels or equivalent.
- Other info: Start your career in September 2025 with an 18-month apprenticeship.
Based: Trafford Park, Manchester
Start Dates: September 2025
Annual Salary: £24,570 per annum
Level : Level 3 Business Admin Qualification.
Duration : 18 month+ EPA
We will trin you to become a multi skilled member of the team responsible for all aspects of the Credit, relating to sales ledger, including credit control, sales ledger maintenance, query resolution and the day-to-day management of the accounts.
You will…
You will report to one of the Credit Managers within the Shared Services team. This position involves regular liaison with our Commercial teams, Customer Care teams, Customer Supply Chain, Operations and Finance controllers.
Day-to-day you may be…
- Advocate the Environment, Health and Safety initiatives within your team and in close liaison with the wider department and EHS function.
- Perform the daily credit management tasks in accordance with company policy on releasing credit held orders and stopping accounts, managing customer deductions, and communicating with customers.
- Ensure chasing of all outstanding debts including the raising of debt chasing letters, statements, and telephone chasing.
- Drive down overdue debts in line with targets set.
- Allocation of incoming payments accurately and within defined timescales. Investigating any unallocated payments; liaising with customers for confirmation.
- Perform administrative tasks within a defined time scale, which will include responding to correspondence appertaining to the account, ensuring credits/debits and uplifts have been carried out accordingly.
- Maintain accurate and up to date customer records on SAP ensuring all transactions are correctly recorded against the relevant account.
- Maintain a well-ordered filing system for on-going work and ensure safe custody of all relevant documentation.
- Be an active member of the credit management team supporting colleagues where required.
- Carry out such ad hoc work as may be required to ensure all functions for the department are performed in a timely and accurate fashion.
- Resolve queries in an efficient and timely manner and escalating where necessary.
You have…
To be successful in this role you will need to have:
- Experience of working within a fast-moving customer focused environment.
- Strong Business Analysis skills: Evidence of strong skills to understand business requirements and translate them into functional specifications. The ability to work accurately and quickly under time pressure.
- Have a proactive attitude and strong attention to detail and a meticulous approach to all tasks.
- Successful experience of managing multiple tasks: Evidence of managing and prioritizing tasks and small projects with methodology to reach demanding deadlines.
- Exceptional communication skills are a necessity. Effective verbal and written communication are extremely important.
- Effective interpersonal skills are a pre-requisite. This role requires the individual to develop close working relationships quickly.
- Process driven: The successful individual must be able to work within strict guidelines and have excellent attention to detail.
You are…
- Organised: You love a list and have strong planning and organisation skills – with the ability to re-prioritise as required.
- Proactive and Open: L\’Oréal is for the pioneers, which means embracing new ideas, challenges and change with positivity and a hands-on approach.
- Accurate: You can work to a high degree of accuracy and meet deadlines.
- Teams are the new heroes: There is no better feeling than being part of a successful and dynamic team, so even if you are Superman or Wonder Woman, you recognise that teams are the real heroes.
- Only Human: we all make mistakes, but you are not afraid of failure. You learn and show how the experience has helped the business learn for the future and benefitted all.
- Ambitious: You crave success and L\’Oréal is the ultimate place to achieve your dreams. We will support you all the way and make sure you have the support and development in place to help you succeed.
- You. You are real. And you\’re true to yourself. We cherish and celebrate diversity so you will feel right at home whoever you are.
Eligibility…
- You must NOT have already obtained a degree
- Eligible to work in the UK
- Have GCSEs in English and Maths at Grade C (4, or equivalent)
- Have achieved a BBC at A level or equivalent in International baccalaureate or other courses.
Next steps…
Once you click apply you will be asked some questions to check you are eligible for this role. These will questions around your current situation, whether you\’re happy with the salary, location etc.
We will then do a final review of your entire application and if successful, invite you to an Assessment Centre. Please be patient with us, sometimes it can take a few weeks before your application gets reviewed.
Please note, if you apply for more than one role you will be put forward for the one we deem most suitable for you. If you have a strong preference, please only apply to that one role to ensure you are considered for the correct role. #J-18808-Ljbffr
Credit Management Apprenticeship 2025 employer: L'OREAL GROUP
Contact Detail:
L'OREAL GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Management Apprenticeship 2025
✨Tip Number 1
Familiarise yourself with the basics of credit management and financial processes. Understanding terms like sales ledger, credit control, and query resolution will help you speak confidently about the role during interviews.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Demonstrate your organisational skills by creating a personal project that involves managing multiple tasks or deadlines. This could be anything from planning an event to managing a small budget, showcasing your ability to prioritise effectively.
✨Tip Number 4
Prepare for potential interview questions by practising your responses to common scenarios in credit management. Think about how you would handle overdue debts or resolve customer queries, as these are likely to come up.
We think you need these skills to ace Credit Management Apprenticeship 2025
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Credit Management Apprenticeship. Focus on any customer service roles or administrative tasks you've handled, as well as your attention to detail and ability to manage multiple tasks.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of the job description that excite you, such as the opportunity to work within a team and your proactive attitude towards challenges.
Highlight Relevant Qualifications: Clearly state your GCSEs in English and Maths, as well as your A-level results or equivalent qualifications. This is crucial since eligibility requirements are strict, and you want to ensure they are easily visible.
Prepare for Application Questions: Be ready to answer questions about your current situation and preferences regarding salary and location. Think about how you can demonstrate your suitability for the role and your eagerness to learn and grow within the company.
How to prepare for a job interview at L'OREAL GROUP
✨Research the Company
Before your interview, take some time to learn about the company’s values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Prepare for Common Questions
Anticipate questions related to credit management, customer service, and teamwork. Be ready to provide examples from your past experiences that demonstrate your skills and how they align with the job requirements.
✨Showcase Your Communication Skills
Since exceptional communication is crucial for this role, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or family member to build confidence.
✨Demonstrate Your Organisational Skills
Be prepared to discuss how you manage multiple tasks and prioritise effectively. You might want to share specific examples of how you've successfully handled deadlines or organised projects in the past.
