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- Tasks: Lead a dynamic team to deliver exceptional luxury customer experiences and exceed sales targets.
- Company: Join L'Oréal, the global leader in beauty with a vibrant and innovative culture.
- Benefits: Enjoy competitive pay, exclusive product perks, generous holiday, and health benefits.
- Other info: Embrace diversity and inclusivity in a supportive work environment.
- Why this job: Be part of a creative team that shapes the future of beauty and drives real impact.
- Qualifications: Retail experience and strong people management skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
L'Oréal Group, the world's leading beauty company, is looking for a One Luxe Assistant Boutique Manager. You will support leading and developing the store team to deliver a world-class consumer experience and exceed Retail Performance Targets for the portfolio of brands in your store. You are an ambitious go-getter who thrives on a challenge, stays ahead of the latest beauty and retail trends, and seizes opportunities to maximize the performance of your store.
As one of the ambassadors of L'Oréal Luxe in your store, you will build strong relationships with key stakeholders, such as store and department managers.
Key Responsibilities- Deliver a World Class Customer Experience: Ensure through coaching & feedback that the team delivers exceptional customer service throughout all our brands and touchpoints throughout the store.
- Embodying Brand Excellence: Act as a L'Oréal Luxe brand ambassador, providing a luxurious customer experience through personalised service and merchandising standards.
- Product Expertise and Storytelling: Confidently demonstrate products, immerse customers into the brand's history, and offer tailored product knowledge, tips, and techniques to meet customer needs.
- Foster Omni Experiences: Inform new and existing customers about upcoming in-store events, promotions, and brand activations.
- Exceeding Sales Targets: Develop and execute retail plans to achieve and surpass the store's retail targets and KPIs.
- Creating Engaging Events: Develop and implement a dynamic annual calendar of events that create memorable customer experiences.
- Driving Innovation and New Business: Generate creative ideas and implement innovative strategies to drive new business growth.
- Cultivating Client Loyalty: Implement strategies to build and maintain a loyal VIP customer base.
- Talent Acquisition: Lead the recruitment and selection process for Beauty Advisors.
- Team Onboarding and Training: Lead the onboarding process for new team members.
- Performance Monitoring and Feedback: Provide regular coaching and timely feedback on team productivity.
- Performance Management: Actively track team performance and implement effective strategies to address and improve results.
- Employee Relations: Address and resolve HR issues within the team.
- Maintaining Counter Standards: Ensure all Brand VM guidelines are implemented.
- Teamwork and Training: Actively participate in team efforts and complete all required training programs.
- Administrative Responsibilities: Diligently complete daily and weekly administrative tasks.
- Stock & Operations: Ensure adequate stock levels are maintained.
- Achievement of Retail Targets
- Exceptional consumer experience
- Engaged High performance Team
- Development of Team
- Operational Management of Boutique
- Retail Acumen
- People Management
- Stakeholder Management
- Coaching
- Operational Skills & Management
- Retail Area Manager
- Business Manager
- Education/Training
- Store/Department Manager
- BA Experience
- Competitive Compensation
- Exclusive Product Perks
- Generous Time Off
- Health and Wellness Benefits
- Referral Bonus Program
- Sustainability Initiatives
At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued.
Kiehl's Assistant Boutique Manager, Bath (40 Hours) - FTC Until September 2026 employer: L'OREAL GROUP
Contact Detail:
L'OREAL GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kiehl's Assistant Boutique Manager, Bath (40 Hours) - FTC Until September 2026
✨Tip Number 1
Get to know the brand inside out! Dive into Kiehl's history, values, and product lines. When you walk into that interview, you want to show them you're not just another candidate; you're a passionate advocate for their brand.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend beauty events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Show off your sales skills! Prepare examples of how you've exceeded targets in previous roles. L'Oréal loves ambitious go-getters, so make sure you highlight your achievements and how you can bring that energy to their team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your enthusiasm for the role. It shows you're genuinely interested and keeps you fresh in their minds. Plus, it’s a great way to reiterate why you’re the perfect fit!
We think you need these skills to ace Kiehl's Assistant Boutique Manager, Bath (40 Hours) - FTC Until September 2026
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for the beauty industry shine through! Share your experiences and how they connect to L'Oréal's values. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our vibrant community.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight your relevant skills and experiences that align with the responsibilities of an Assistant Boutique Manager. We appreciate when candidates take the time to show us why they're the perfect fit for our team!
Be Specific About Your Achievements: Don't just list your previous roles; tell us about your accomplishments! Use specific examples to demonstrate how you've exceeded targets or improved customer experiences in the past. We love to see numbers and results that showcase your impact!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you're proactive and ready to take the first step towards joining our amazing team!
How to prepare for a job interview at L'OREAL GROUP
✨Know Your Brands
Before the interview, dive deep into L'Oréal's portfolio. Familiarise yourself with their iconic brands and understand their unique selling points. This will not only show your passion for the beauty industry but also help you articulate how you can embody brand excellence as an Assistant Boutique Manager.
✨Showcase Your Coaching Skills
As a potential leader, it's crucial to demonstrate your ability to coach and develop a team. Prepare examples of how you've successfully trained or mentored others in previous roles. Highlighting your experience in fostering a high-performance culture will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and customer service approach. Think of scenarios where you've exceeded sales targets or handled difficult customer situations. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Emphasise Your Retail Acumen
Be ready to discuss your understanding of retail performance metrics and how you've used them to drive results in the past. Show that you can proactively identify risks and opportunities, and share any innovative strategies you've implemented to boost sales or enhance customer experiences.