At a Glance
- Tasks: Lead a passionate team to create memorable customer experiences and drive store performance.
- Company: Join Aesop, a global beauty brand known for its inclusive culture and commitment to sustainability.
- Benefits: Enjoy up to 50% product discount, professional development, and wellness initiatives.
- Other info: Engage with the community through volunteering and enjoy a supportive work environment.
- Why this job: Be part of a creative workplace that values your talent and offers real career growth.
- Qualifications: Management experience in customer service and a passion for skincare are essential.
The predicted salary is between 30000 - 40000 £ per year.
For over 35 years, Aesop has cultivated an inspiring and inclusive environment, supporting employees to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations that stir the senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others. We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that sustains us.
Role Purpose: As the Store Manager of Aesop Borough Market, you will embody our desire to engage, listen and guide customers to products that are relevant to them. Through passionate and focused leadership, you will motivate and develop your team to create memorable, inclusive customer experiences that drive overall store performance.
Responsibilities: Working full‑time on‑site, including some weekend work, you will be responsible for budgeting, store‑specific marketing, building the store’s client base and choreographing the daily activities of a team of Retail Consultants.
What We Are Looking For:
- Management experience within a customer service environment
- Proven track record of effective selling skills and ability to drive commercial outcomes
- History of successfully leading and coaching a team, creating an inclusive and psychologically safe work environment
- Demonstrated ability to utilise empathy to manage interpersonal relationships
- Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives
- Strong communication, problem‑solving, commercial acumen and merchandising skills
- Working knowledge of skin care and the skin care industry (advantageous)
- Knowledge of hair care, body care, fragrance and home categories (advantageous)
- Computer literacy encompassing strong familiarity with Microsoft Office suite
What's on Offer: We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through volunteering and matched giving programs.
- Up to 50% product discount
- Cycle to work scheme
- In‑house Product and Core skills training
- Competitive bonus opportunity based on Store performance
- Suite of options to aid development, including complimentary access to LinkedIn Learning
- Access to employee assistance programmes and complimentary subscription to Headspace mindfulness
Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We actively encourage everyone to consider becoming a part of our journey.
Aesop Store Manager | Borough Market | Full Time employer: L'OREAL GROUP
Aesop is an exceptional employer that fosters a creative and inclusive workplace, where employees are encouraged to thrive and develop their careers. Located in the vibrant Borough Market, we offer extensive professional development opportunities, a supportive work culture, and unique benefits such as a generous product discount and access to wellness programmes. Join us to be part of a team that values diverse perspectives and is committed to making a positive impact on both people and the planet.
StudySmarter Expert Advice🤫
We think this is how you could land Aesop Store Manager | Borough Market | Full Time
✨Tip Number 1
Get to know Aesop's values and culture before your interview. We want to see that you resonate with our commitment to inclusivity and sustainability. Research our products and think about how you can embody our brand in your role as Store Manager.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated a team or created an inclusive environment. We love hearing about your experiences, so be ready to share how you’ve driven performance and fostered a positive atmosphere.
✨Tip Number 3
Show us your passion for skincare! Brush up on your knowledge of our products and the industry. We appreciate candidates who can engage customers with genuine enthusiasm and expertise, so don’t hold back on sharing your insights during the interview.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Aesop family. We can’t wait to see what you bring to the table!
We think you need these skills to ace Aesop Store Manager | Borough Market | Full Time
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for Aesop and the beauty industry shine through. We want to see that you genuinely care about creating memorable customer experiences and leading a team with passion.
Tailor Your CV:Make sure your CV highlights relevant management experience and any customer service roles you've had. We love seeing how your skills align with our values, so don’t be shy about showcasing your achievements in these areas!
Be Authentic:We’re looking for individuals who bring their true selves to work. In your application, share your unique perspectives and experiences. This helps us understand how you can contribute to our inclusive environment.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application journey with Aesop.
How to prepare for a job interview at L'OREAL GROUP
✨Know Your Aesop
Before the interview, dive deep into Aesop's brand values and product offerings. Familiarise yourself with their approach to skincare and how they prioritise sustainability. This knowledge will not only impress your interviewers but also show that you genuinely care about the brand.
✨Showcase Your Leadership Style
As a Store Manager, your leadership skills are crucial. Prepare examples of how you've successfully led and developed teams in the past. Highlight your ability to create an inclusive environment and motivate others, as this aligns perfectly with Aesop's values.
✨Emphasise Customer Engagement
Aesop places a strong emphasis on customer experience. Be ready to discuss how you've engaged customers in previous roles and how you would guide them to products that suit their needs. Use specific examples to illustrate your effective selling skills and empathy in customer interactions.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare insightful questions about Aesop's future initiatives, team dynamics, or community involvement. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
