Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support retail operations with strategic, operational, and administrative tasks.
- Company: Join Aesop, a brand known for its commitment to quality and innovation.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to collaborate across various functions.
- Why this job: Be the driving force behind retail excellence and make a real impact.
- Qualifications: Strong organisational skills and a passion for retail are essential.
The predicted salary is between 30000 - 40000 £ per year.
I will support the retail population in a strategic, operational and administrative capacity. I will take an active role in continually assessing, analysing and improving all operational aspects, whilst maintaining key internal and commercial relationships. As the first point of contact for all retail operational inquiries, I will provide accurate and timely administrative support and training to the retail team. I will effectively initiate, and complete projects as required and demonstrate a high level of professionalism in all communication, reflecting company standards. I will be proactive, organised, and able to prioritise. With excellent understanding and passion for retail, I will collaborate across many functions to drive efficiencies and support across our doors and teams.
RETAIL OPERATIONS
This role will support P&L responsibility, working in partnership with the Retail Operations Director. This role will assist strategies to manage controllable expenses and drive profitability including but not limited to promo activity and consumables. Maintain effective and regular communication with the retail teams and colleagues and support office team on all key store issues. Continuously assess and support the development of new operational processes, tools, and guides in conjunction with the Retail Operations Manager. Support the Retail Operations Manager with the launch of new processes and procedures in stores, and capture key observations to share with cross-functional departments. Provide support as requested by the Retail Operations Manager to drive successful Store Openings, Refurbishments, and Closures. Conduct in-store audits and elevate areas of concern to cross-functional departments. Partner with field teams to drive continuous improvement of retail processes and procedures.
EHS
Execute upskilling of Store Managers and field teams in EHS responsibilities and certifications. Coordinate the routine execution of H&S tasks such as Risk Assessments and Audits across the Luxe portfolio. Ensure the Luxe Health & Safety policy & procedures are maintained across all doors. Execute and drive engagement for all projects or initiatives to support the Luxe Health and Safety policy. Work collaboratively with other departments to maintain solutions to Reported Incidents in stores.
INVENTORY MANAGEMENT
Ensure the Luxe approach to Loss Prevention is being adhered to across all doors. Coordinate and execute and report yearly Stock take programme and animate agreed Cycle Counts. Continuously review, assess, and improve processes relating to Loss Prevention, including but not limited to Employee Spend, Discretionary Discounts, Cycle Counts, and Stock Loss. Collaborate with cross-functional departments to improve Loss Prevention. Guide and coach Store Managers on Inventory Management guidelines and procedures. Collaborate with the Merchandise Planner to provide support for Inventory-related queries.
IN STORE SYSTEMS
Be the expert across the in-store systems in the Luxe estate (Cegid). Ensure all administrative and Cegid tasks are completed accurately and correctly within the specified/required timeframes. Test and validate upgrades/changes to Cegid systems as and when they occur. Provide any necessary training and upskilling to the retail and corporate population on POS systems and features. Constantly review and adopt/adapt connected tools to ensure synergy between platforms (Gold Retail/Ibeauty/CRM tools).
GENERAL
Work on relevant projects as and when the need arises. Roll out any new technologies, policies, and procedures developed by Global Retail in conjunction with the Retail Operations Manager. Liaise with cross-functional workstreams to optimize the communication to Retail and tasks being requested of Retail.
MY DELIVERABLES/OUTCOMES ARE
- Yearly EHS programme
- Yearly stocktake programme
- POS systems expert
- PO/Invoicing PM Administrative support
MY IN-DEPTH KNOWLEDGE OF
- Organisational tools/skills
- Stock management systems
- EHS policy + procedures
- PO management tools
- POS systems + connected tools
MY KEY SKILLS ARE
- Organisational Influence & Stakeholder Management
- Communication
- Troubleshooting & problem solving
- High Microsoft Suite Skills (Excel, PowerPoint etc)
Aesop | Retail Operations Executive | London employer: L'OREAL GROUP
Contact Detail:
L'OREAL GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aesop | Retail Operations Executive | London
✨Tip Number 1
Get to know the company inside out! Research Aesop's values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to retail operations. Think about how your skills align with the role and be ready to share specific examples of your past experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Aesop | Retail Operations Executive | London
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your love for retail shine through! Talk about your experiences and what makes you excited about working in this field. We want to see that you understand the ins and outs of retail operations.
Be Organised and Clear: Make sure your application is well-structured and easy to read. Use headings, bullet points, and short paragraphs to keep things tidy. We appreciate clarity, so don’t hesitate to showcase your organisational skills right from the start!
Highlight Your Communication Skills: Since you'll be the first point of contact for retail inquiries, it's crucial to demonstrate your communication prowess. Use professional yet friendly language in your application to reflect how you'd interact with our teams. We’re all about collaboration!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re proactive, which is exactly what we’re looking for!
How to prepare for a job interview at L'OREAL GROUP
✨Know Your Retail Operations
Make sure you brush up on your knowledge of retail operations, especially in areas like inventory management and loss prevention. Be ready to discuss how you've improved processes in previous roles or how you would approach challenges in this area.
✨Showcase Your Communication Skills
As the first point of contact for retail inquiries, strong communication is key. Prepare examples of how you've effectively communicated with teams or resolved conflicts in the past. This will demonstrate your professionalism and ability to maintain relationships.
✨Be Proactive and Organised
Highlight your organisational skills and proactive approach during the interview. Share specific instances where you took the initiative to improve a process or project. This aligns perfectly with the role's requirements and shows you're ready to hit the ground running.
✨Understand EHS Responsibilities
Familiarise yourself with health and safety policies relevant to retail. Be prepared to discuss how you would ensure compliance and engage teams in EHS responsibilities. This shows that you take safety seriously and are ready to support the Luxe Health & Safety policy.