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For Companies At a Glance
- Tasks: Lead a dynamic team, elevate customer experiences, and drive retail performance at YSL Beauty.
- Company: Join the iconic YSL Beauty brand, known for luxury and individuality.
- Benefits: Enjoy competitive pay, exclusive product perks, generous holiday, and wellness support.
- Why this job: Be part of a revolutionary beauty brand that empowers self-expression and creativity.
- Qualifications: Passion for beauty, strong leadership skills, and a flair for customer service.
- Other info: Embrace a culture of diversity and growth with endless career opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Overview
YSL Deputy Business Manager, Selfridges Birmingham (37.5 Hours)
Yves Saint Laurent Deputy Business Manager At YSL Beauty, we believe beauty is a powerful form of self-expression, an act of defiance against the ordinary, a fusion of luxury and individuality where iconic style meets fearless reinvention.
We empower individuals to embrace their unique beauty, rewrite the rules, and create their own signature look, one that reflects their inner confidence and bold spirit. Fuelled by a rebellious spirit, a legacy of innovation and a passion for pushing boundaries, we offer a world of possibilities for self-discovery, transformation, and creative exploration. We believe that makeup and skincare are not just about enhancing features, but about empowering individuals to express their authentic selves. Join us in shaping the future of beauty, boldly and unapologetically, becoming part of a brand that celebrates the power and individuality of every person.
What You Will Be Doing
People Management and Development
- Supporting Team Onboarding and Training: Assist the Business Manager in onboarding new team members, delivering on the job coaching, supporting their ongoing development.
- Performance Monitoring: Assist the Business Manager in tracking team performance and identifying areas for improvement.
- Performance Feedback Support: Provide feedback to team members on performance, under the guidance of the Business Manager, focusing on coaching and development opportunities.
Elevating Customer Experience
- Embodying Brand Excellence: Act as a YSL Beauty brand ambassador, providing a luxurious customer experience through personalised service and merchandising standards.
- Product Expertise and Storytelling: Confidently demonstrate products, immerse customers into YSL’s history, and offer tailored product knowledge, tips, and techniques to meet customer needs.
- Deliver the Prada Beauty Service Experience: Ensure that the team are delivering the YSL service model, delivering exceptional customer service and experiences.
Driving Retail Performance
- Exceeding Sales Targets: Contribute to the development and execution of plans to achieve retail targets and KPIs. Identify and communicate potential risks and opportunities to the Team Manager.
- Creating and Executing Engaging Events: Support the planning and execution of engaging events and animations that drive customer excitement for Prada Beauty.
- Developing New Business: Contribute creative ideas to generate new business and support the implementation of innovative strategies.
- Building Client Relationships: Actively build and maintain relationships with key customers, contributing to the growth of the VIP customer base.
Operational Excellence
- Teamwork and Training: Actively participate in team efforts and complete all required training programs to maintain up-to-date product knowledge and brand expertise.
- Administrative Responsibilities: Diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo/One Retail).
- Maintaining Counter Standards: Uphold the highest standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment.
Support and Development – Invest in Your Future with L\’Oréal Luxe
We’re committed to your growth and development. Here’s how we’ll support you every step of the way:
- Comprehensive Onboarding: Kickstart your journey with a dynamic blend of in-person and online modules during your first three months, covering everything you need to know about our brands and culture. From day one, you’ll become an integral part of the L’oreal Luxe community.
- Continuous Learning: Benefit from ongoing training and mentorship with your Area Manager, Education Manager, and peers, developing your expertise in service excellence, retail best practices, skincare, makeup, and fragrance.
- Immersive Brand Experience: Connect with the wider Be Luxe Community at our stunning head office in White City, London, for an immersive training induction that will deepen your understanding of our brands and values.
- Exclusive Product Previews: Get hands-on with the latest innovations and trendsetting products at regular training events, staying ahead of the curve.
- On-Demand Learning Resources: Access our internal platform for self-directed learning, expanding your knowledge and building valuable relationships.
- Career Growth Opportunities: Collaborate with your Area Manager, and Education team to chart your career path and unlock your full potential within L\\\’Oréal Luxe.
Benefits and Rewards – Be Rewarded, Be Valued, Be L\’Oréal
Join L’Oréal Luxe and enjoy a comprehensive rewards package designed to recognize your contributions and support your well-being:
- Competitive Compensation: Earn a competitive salary and a rewarding commission scheme that allows you to directly benefit from your success.
- Exclusive Product Perks: Enjoy access to an incredible selection of products from over 35 renowned L’Oréal brands at our exclusive staff shop.
- Generous Time Off: Recharge and refresh with 30 days of holiday, inclusive of bank holidays.
- Health and Wellness Benefits: Take advantage of discounted dental insurance and access additional support resources for mental health and financial well-being.
- Referral Bonus Program: Share the L\\\’Oréal Luxe experience and earn bonuses by referring talented individuals to join our team.
- Sustainability Initiatives: Be a part of something bigger. Join a company committed to sustainability and making a positive impact on the world through our L’Oréal for the Future initiatives. #Beautythatmovestheworld
At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference – different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.
Seniority level
- Not Applicable
Employment type
- Full-time
Job function
- Sales, Distribution, and Customer Service
- Industries: Manufacturing and Personal Care Product Manufacturing
London, England, United Kingdom 3 weeks ago
Chigwell, England, United Kingdom 1 week ago
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London, England, United Kingdom
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YSL Deputy Business Manager, Selfridges London (37.5 Hours) employer: l'Oréal
Contact Detail:
l'Oréal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land YSL Deputy Business Manager, Selfridges London (37.5 Hours)
✨Tip Number 1
Get to know the brand inside out! Dive into YSL's history, values, and products. When you walk into that interview, you want to show them you're not just a fan but a true ambassador for their brand.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend beauty events. Building relationships can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 3
Practice your pitch! Be ready to talk about how your skills align with the role. Think about specific examples from your past experiences that showcase your ability to elevate customer experiences and drive sales.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your enthusiasm for the role. It shows you're genuinely interested and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace YSL Deputy Business Manager, Selfridges London (37.5 Hours)
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty shine through! Share why you’re excited about the YSL brand and how it resonates with your personal style. We want to see your unique flair!
Tailor Your Experience: Make sure to highlight relevant experiences that align with the role. Whether it's people management or customer service, we want to know how your background makes you a perfect fit for the Deputy Business Manager position.
Be Authentic: Don’t be afraid to show your true self in your application. At StudySmarter, we value individuality, so share your story and what makes you stand out. Authenticity is key!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our fabulous team at YSL Beauty!
How to prepare for a job interview at l'Oréal
✨Know Your Brand Inside Out
Before the interview, dive deep into YSL's history, values, and product lines. Familiarise yourself with their latest collections and campaigns. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your People Skills
As a Deputy Business Manager, you'll be supporting team onboarding and development. Prepare examples of how you've successfully managed or trained teams in the past. Highlight your ability to provide constructive feedback and foster a positive team environment.
✨Demonstrate Customer-Centric Thinking
YSL places a strong emphasis on customer experience. Be ready to discuss how you would embody the brand's values while delivering exceptional service. Share specific instances where you've gone above and beyond to enhance customer satisfaction.
✨Bring Creative Ideas to the Table
The role involves driving retail performance and creating engaging events. Think of innovative ideas that could attract customers and boost sales. Present these ideas during your interview to showcase your proactive approach and creativity.
