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- Tasks: Provide luxury beauty consultations and drive sales at Heathrow Airport.
- Company: Join L'Oréal, a leader in Travel Retail with a passion for beauty.
- Benefits: Enjoy competitive pay, discounts on products, and unique training opportunities.
- Why this job: Be part of a dynamic team, enhancing customer experiences and building your career in beauty.
- Qualifications: No prior experience needed; just a passion for beauty and exceptional service.
- Other info: Flexible hours required, including evenings and weekends, in a vibrant airport setting.
The predicted salary is between 24000 - 36000 £ per year.
Fasten your seatbelts and get ready to take off to our 6 th continent. We have a borderless territory where our own capitals are top airports like Dubai, London, Delhi, Oslo, or Istanbul. Beauty is 30% of the Travel Retail market… and expected to double in 10 years! With their wide range of passenger profiles, innovative retail solutions and fantastic growth opportunities; Dublin Airport shops are two of the Flagships for L’Oréal Travel Retail!
No one captivates French elegance like L\’Oréal. We want to empower women and men making them feel more confident by offering a personalised and luxury consultation for skincare, make-up, and award-winning fragrances. You will be part of an expert team driving brand awareness and sales while making each of our customers feel special every day.
You’re passionate about exceptional service and luxury beauty even if you don’t yet have experience within this industry. You’re approachable, friendly and thrive working in a team to create a positive working environment with your colleagues and for your clients on the counter.
You’ll have the opportunity to attend L\’Oréal Group training and education as well as benefit from L’Oréal learning opportunities so you can development yourself within your role, opening career paths such as becoming a Make-Up Artist, Counter Manager and more.
Mission:
To provide exceptional service to L\’Oréal Group customers and achieving sales targets
To be successful…
- Ability to work flexibly during retail hours, which due to the airport being open long hours every day of the year will include evenings, weekends and holidays.
- Have a desire to learn fundamental product knowledge (features, benefits, usage) and application techniques to provide the best results for clients.
- Generate sales to achieve sales target by applying Multi brand selling methods, product knowledge and being able to follow basic service flow.
- Are comfortable to traffic stop when relevant, to share L\’Oréal group beauty with more people.
- Ability to use POS software and other digital systems required to successfully run the counter.
- Maintain the counter/store quality and merchandising including appearance and cleanliness of counter/store, follow merchandising guidelines and ensure on shelf product availability.
- Develop positive relationships with airport floor managers and head office.
- Be a brand ambassador with your attitude, eventing, and on-brand grooming.
- Convey passion and master storytelling.
- Connect with our clients and care, provide good solutions and after sales/service.
For 40 years, L’Oréal is the leader of Travel Retail. We are ideally positioned to offer any traveller the products they need, whatever their beauty rituals. There’s no flight plan. But as pioneers, our people have what it takes to conquer new frontiers!
Working with us, you will be at the heart of our ambition to win over another 1 billion consumers and offer the best in beauty to everyone on the planet. You’ll have the opportunity to learn new skills through our unique training and development programmes, as well as receive a competitive salary package and excellent benefits, including amazing discounts across the L’Oréal portfolio.
At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome differences – different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.
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Travel Retail Beauty Advisor London Heathrow Terminal 4 (40 Hours) employer: l'Oréal
Contact Detail:
l'Oréal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Retail Beauty Advisor London Heathrow Terminal 4 (40 Hours)
✨Tip Number 1
Familiarise yourself with L'Oréal's product range and the latest beauty trends. This knowledge will not only help you connect with customers but also demonstrate your passion for the brand during interviews.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock retail environment. This will prepare you for the dynamic interactions you'll have with travellers at the airport.
✨Tip Number 3
Network with current or former employees of L'Oréal, especially those in travel retail. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application.
✨Tip Number 4
Be ready to showcase your flexibility and adaptability, as working hours can vary greatly in an airport setting. Highlight any previous experience where you've successfully managed changing schedules or high-pressure situations.
We think you need these skills to ace Travel Retail Beauty Advisor London Heathrow Terminal 4 (40 Hours)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Travel Retail Beauty Advisor position. Tailor your application to highlight how your experiences align with these requirements.
Showcase Your Passion: Express your enthusiasm for beauty and customer service in your cover letter. Mention any relevant experiences, even if they are not directly related to the beauty industry, that demonstrate your ability to connect with customers and provide exceptional service.
Highlight Teamwork Skills: Since the role involves working closely with colleagues, emphasise your ability to work in a team. Provide examples of past experiences where you contributed to a positive team environment or collaborated effectively with others.
Tailor Your CV: Make sure your CV is tailored to the job. Include any relevant skills such as product knowledge, sales experience, or customer service roles. Use keywords from the job description to ensure your application stands out to recruiters.
How to prepare for a job interview at l'Oréal
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for beauty products and exceptional customer service during the interview. Share any personal experiences or stories that highlight your interest in skincare, make-up, or fragrances.
✨Demonstrate Team Spirit
Since this role involves working closely with colleagues, be prepared to discuss how you thrive in a team environment. Provide examples of past experiences where you collaborated effectively with others to achieve a common goal.
✨Familiarise Yourself with L'Oréal Products
Even if you don't have prior experience in the beauty industry, take some time to learn about L'Oréal's product range. Understanding the features and benefits of their products will help you answer questions confidently and show your commitment to learning.
✨Prepare for Flexibility Questions
Given the nature of retail hours at an airport, be ready to discuss your availability and willingness to work evenings, weekends, and holidays. Highlight your flexibility and readiness to adapt to the demands of the role.
