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- Tasks: Help customers find their perfect beauty products and create personalised routines.
- Company: Join L'Oréal, the world's leading beauty company with a vibrant community.
- Benefits: Competitive salary, exclusive product perks, generous time off, and health benefits.
- Why this job: Be a beauty guru, connect with customers, and make a real impact in-store.
- Qualifications: Passion for beauty, excellent communication skills, and a drive to achieve sales targets.
- Other info: Embrace creativity and celebrate success in a diverse and inclusive environment.
The predicted salary is between 24000 - 36000 £ per year.
Overview
A Beauty Guru: You are passionate about all things beauty and love sharing your expertise! You are a pro at giving personalized advice and helping people find the perfect products that make them feel empowered.
A Connection Creator: You are a natural at building authentic relationships and making people feel comfortable. You love chatting with customers, learning about their unique style and helping them create a beauty routine that expresses who they are.
A Trendsetter: Being active on social media, you are always on top of the latest make-up and beauty trends. You know how to connect with people both online and in person, building a community around your passion for skincare.
A Go Getter: You are driven, ambitious and love a challenge. You are excited to create innovative in-store experiences and achieve amazing results.
A Brand Ambassador: You are a true believer in the L'Oréal Luxe mission and values. You are passionate about our iconic brands and can't wait to represent them.
What you will be doing
- Elevating Customer Experience
- Delivering the One Luxe Experience: Consistently execute the One Luxe service model, ensuring a premium and personalized experience for every customer.
- Product Expertise and Storytelling: Confidently demonstrate products, immerse customers into the brand's heritage, and offer tailored product knowledge, tips, and techniques to meet customer needs.
- Embodying Brand Excellence: Act as a L'Oréal Luxe brand ambassador, providing a luxurious customer experience through personalised service and merchandising standards.
- Staying Trend-Forward: Maintain a strong understanding of the latest makeup, skincare, and wellness trends to provide expert advice and personalized recommendations.
- Achieving Sales Targets: Consistently achieve individual and counter sales goals as agreed with your line manager.
- Building Client Relationships: Proactively build authentic relationships with customers, both in-store and through digital channels, fostering loyalty and repeat business.
- Promoting Events and Activities: Inform new and existing customers about upcoming in-store events, promotions, and brand activations.
- Creating Engaging Experiences: Design and execute innovative, engaging events and animations that drive customer interest and excitement for L'Oréal Luxe brands.
- Brand Advocacy: Passionately represent L'Oréal Luxe brands and share your expertise on internal and external social media platforms, adhering to company guidelines.
- Teamwork and Training: Actively participate in team efforts and complete all required training programs to maintain up-to-date product knowledge and brand expertise.
- Administrative Responsibilities: Diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo/One Retail).
- Maintaining Counter Standards: Uphold the highest standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment.
About the company and environment
L'Oréal Group, the world's leading beauty company, where passion, innovation, and excellence drive everything we do. With over a century of expertise, L'Oréal has redefined the beauty industry, offering a diverse portfolio of iconic brands that inspire and empower millions of consumers worldwide. As a global leader in the dynamic retail world, we are committed to delivering exceptional experiences, setting new standards in customer engagement, and shaping the future of beauty. At L'Oréal, you will be part of a vibrant community that thrives on creativity, embraces challenges, and celebrates success. Together, we push boundaries, create trends, and redefine what's possible. Are you ready to make an impact and be part of the journey?
Benefits and Rewards
- Be Rewarded, Be Valued, Be L'Oréal: Competitive Compensation — Earn a competitive salary and a rewarding commission scheme that allows you to directly benefit from your success.
- Exclusive Product Perks: Access to a selection of products from over 35 renowned L'Oréal brands at our exclusive staff shop.
- Generous Time Off: 30 days of holiday, inclusive of bank holidays.
- Health and Wellness Benefits: Discounted dental insurance and access to resources for mental health and financial well-being.
- Referral Bonus Program: Earn bonuses by referring talented individuals to join our team.
- Sustainability Initiatives: Be part of a company committed to sustainability and making a positive impact through our L'Oréal for the Future initiatives.
At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.
L\'Oréal Luxe Multi-Brand Beauty Advisor, Sephora Meadowhall (37.5 Hours) in Newcastle upon Tyne employer: l'Oréal
Contact Detail:
l'Oréal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land L\'Oréal Luxe Multi-Brand Beauty Advisor, Sephora Meadowhall (37.5 Hours) in Newcastle upon Tyne
✨Tip Number 1
Get to know the brand inside out! Dive deep into L'Oréal Luxe's mission and values, and be ready to share your passion for their products. This will help you connect with customers and show them why these brands are worth their time.
✨Tip Number 2
Practice your product knowledge! Familiarise yourself with the latest beauty trends and how to use the products effectively. This way, you can give tailored advice that makes customers feel special and understood.
✨Tip Number 3
Build those relationships! Don’t just focus on making a sale; engage with customers, ask about their preferences, and create a welcoming atmosphere. Remember, loyal customers are repeat customers!
✨Tip Number 4
Show off your creativity! Think of fun and engaging ways to promote in-store events or product launches. Use social media to create buzz and get people excited about what’s happening at your counter.
We think you need these skills to ace L\'Oréal Luxe Multi-Brand Beauty Advisor, Sephora Meadowhall (37.5 Hours) in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Beauty: When you're writing your application, let your love for beauty shine through! Share your experiences and how you've helped others find their perfect products. We want to see that you're not just a fan of beauty, but a true guru who lives and breathes it.
Be Authentic: Authenticity is key! Use your own voice and style in your application. We’re looking for someone who can build genuine connections with customers, so don’t be afraid to show us who you really are and how you relate to others.
Highlight Your Trend Knowledge: Make sure to mention your awareness of the latest beauty trends! Whether it's a new skincare routine or a hot makeup look, we want to know how you stay ahead of the game and how you can share that knowledge with our customers.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy and straightforward!
How to prepare for a job interview at l'Oréal
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with L'Oréal Luxe's product range. Be ready to discuss your favourite products and how they can benefit customers. This shows your passion for beauty and your ability to provide tailored advice.
✨Showcase Your People Skills
Prepare examples of how you've built relationships with customers in the past. Think about times when you made someone feel special or helped them find the perfect product. Authenticity is key, so let your personality shine through!
✨Stay Trend-Savvy
Keep up with the latest beauty trends and be prepared to discuss them during your interview. Mention any social media platforms you use to stay informed and how you engage with beauty communities online. This will demonstrate your commitment to being a trendsetter.
✨Be Ready to Sell Yourself
Think of the interview as your first chance to sell a product – yourself! Prepare a brief pitch about why you’d be a great fit for the role, highlighting your passion for beauty, customer service skills, and any relevant experience. Confidence is key!
