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- Tasks: Inspire customers through engaging fragrance masterclasses and drive retail performance.
- Company: Join L’Oréal, the world’s leading beauty company with a vibrant and creative culture.
- Benefits: Competitive salary, commission scheme, exclusive product perks, and 30 days holiday.
- Why this job: Be a brand ambassador and shape the future of beauty in a dynamic retail environment.
- Qualifications: 3+ years retail experience and strong fragrance expertise required.
- Other info: Flexible travel across the UKI and opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
L’Oréal Group, the world’s leading beauty company, where passion, innovation, and excellence drive everything we do. With over a century of expertise, L’Oréal has redefined the beauty industry, offering a diverse portfolio of iconic brands that inspire and empower millions of consumers worldwide. As a global leader in the dynamic retail world, we are committed to delivering exceptional experiences, setting new standards in customer engagement, and shaping the future of beauty. At L’Oréal, you’ll be part of a vibrant community that thrives on creativity, embraces challenges, and celebrates success. Together, we push boundaries, create trends, and redefine what’s possible. Are you ready to make an impact and be part of the journey?
L’Oréal is looking for a National Collection Fragrance Expert. The retail landscape is changing rapidly, with shopper habits shifting to trend-led experiences that demand authenticity and engagement over brand and product. We are looking for engaging individuals to join us on the journey of change and to navigate the future of retail with delivering impactful training. Representing our portfolio of the most Premium Collection Fragrances, you will be the brand and category expert, bringing to life our heritage and values in store, while developing partnerships to drive retail business within our key retailers and store teams. You will also be a key partner in building advocacy and working with influencers.
Your mission is to inspire our customers to drive engagement, loyalty and performance of the brands.
Responsibilities
- You will deliver Masterclasses in flagship stores and at brand events (both consumer-facing as well as press, media, influencers) to various size groups.
- You will deliver retail through activity and can seamlessly switch on impromptu sessions when pre-booked activity is cancelled or under subscribed.
- You will have the ability to influence stakeholders and be results oriented, engaging in the delivery to drive growth and master retail excellence. Being accountable for the performance of the events in your stores.
- You will collaborate with Education teams to develop olfactory skills for the brand, through classroom & digital education, as well as in-store coaching.
- You will be a genuine Brand Ambassador, confidently leading the animation and coaching for retailer engagement whilst bringing our brands to life.
- You will be responsible for growing our retail business through achieving business metrics and incremental growth.
- Following brand guidelines you will create videos and content for both education and social media including olfactory expertise, exceptional storytelling and trend-led content.
- Cultivate a strong online presence through a branded Instagram handle, creating engaging content that reflects current social media trends, expands your network, and professionally represents the brand.
- You will regularly work with the Advocacy & Influence team, as well as brand teams on key launches and projects.
- Driving CRM & Data capture at all events/store visits to increase customer loyalty.
Must Haves
- Minimum of 3 years Retail experience
- Highly skilled in Fragrance – olfactory expertise, storytelling and premium perfumery focused.
- Proven track record of driving retail results, providing exceptional customer service
- Proven track record of regularly setting up, promoting and executing successful face to face and virtual masterclass events.
- Flexible approach to availability in line with the needs of the business.
- We would love your animating magic to be spread across UKI, therefore we would need you to be comfortable with travelling and occasional overnight stays. This role is field/store-based, so you will be comfortable travelling to multiple different stores across the UKI as well as supporting with Education and A&I events.
- Well-developed analytical skills, with the ability to identify opportunities.
Deliverables/Outcomes
- Achievement of Event Targets
- Contribute to driving Retail Performance in region
- Exceptional consumer experience
- Social/Content creation
Key Skills
- High level Fragrance Expertise
- Retail Acumen
- People Engagement
- Coaching
- Events
- Digital/Social
Key Stakeholders
- Head of Fragrance Education
- Area Managers
- Retail Director
- Education/Training
- Flagship Store Managers
Benefits and Rewards
- Competitive Compensation: Earn a competitive salary and a rewarding commission scheme that allows you to directly benefit from your success.
- Exclusive Product Perks: Enjoy access to an incredible selection of products from over 35 renowned L’Oréal brands at our exclusive staff shop.
- Generous Time Off: Recharge and refresh with 30 days of holiday.
L\'oreal Luxe National Collections Fragrance Expert, UKI in London employer: l'Oréal
Contact Detail:
l'Oréal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land L\'oreal Luxe National Collections Fragrance Expert, UKI in London
✨Tip Number 1
Get to know the brand inside out! Dive deep into L’Oréal’s history, values, and product lines. This knowledge will not only help you stand out in interviews but also show your genuine passion for the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Show off your skills! If you’ve got experience in delivering masterclasses or engaging with customers, share examples during your interviews. Use storytelling to illustrate how you’ve made an impact in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the L’Oréal family!
We think you need these skills to ace L\'oreal Luxe National Collections Fragrance Expert, UKI in London
Some tips for your application 🫡
Show Your Passion for Fragrance: When writing your application, let your love for fragrance shine through! Share your experiences and what makes you excited about the world of perfumery. We want to see that spark!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant retail experience and olfactory expertise. We’re looking for specific examples that demonstrate how you've driven results in previous roles.
Be Authentic: Authenticity is key! Use your own voice and style in your application. We appreciate genuine individuals who can connect with our brand values and represent us well in the retail space.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets into the right hands. Plus, we love seeing candidates who follow our process!
How to prepare for a job interview at l'Oréal
✨Know Your Fragrance Stuff
Make sure you brush up on your olfactory expertise before the interview. Be ready to discuss different fragrance families, notes, and trends in the industry. Showing that you can talk passionately about fragrances will set you apart as a genuine expert.
✨Master the Art of Storytelling
Since storytelling is key in this role, prepare a few engaging anecdotes about your experiences in retail or with fragrances. Think about how you can weave in the heritage and values of L’Oréal while sharing your stories to demonstrate your fit for the brand.
✨Showcase Your Event Experience
Be ready to discuss your past experiences with masterclasses and events. Highlight specific examples where you successfully engaged audiences, drove sales, or created memorable experiences. This will show that you have the skills to deliver impactful training and events.
✨Engage with the Brand
Before the interview, spend some time exploring L’Oréal’s social media presence and recent campaigns. Bring insights or ideas to the table about how you could enhance their online engagement or create content that resonates with current trends. This shows your enthusiasm and proactive approach.