Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers find their perfect skincare products and create personalised routines.
- Company: Join Kiehl's, a brand that celebrates individuality and sustainability.
- Benefits: Enjoy competitive pay, generous time off, and exclusive product perks.
- Why this job: Be part of a passionate team shaping the future of skincare.
- Qualifications: A love for skincare and strong communication skills are essential.
- Other info: Great opportunities for professional growth and continuous learning.
The predicted salary is between 30000 - 42000 £ per year.
Role Overview
- A Skincare Expert: You are passionate about all things skincare and love sharing your expertise with your team and customers. You excel at giving personalized advice and helping people find the perfect products to achieve healthy, radiant skin.
- A Connection Creator: You naturally build authentic relationships and make people feel comfortable. You enjoy chatting with customers, learning about their unique needs, and helping them create a skincare routine that reflects their individuality.
- A Growth Champion: You are passionate about coaching and developing others, seeing the potential in everyone and empowering your team to achieve amazing things.
- A Trendsetter: You stay on top of the latest skincare and wellness trends, knowing how to connect with people and build a community around your passion for skincare.
- A Go-Getter: You are driven, ambitious, and love a challenge, excited to create innovative in-store experiences and achieve outstanding results through your team.
- A Kiehl's Ambassador: You believe in the Kiehl's mission and values, passionate about our iconic brand and eager to represent it.
People Management and Development
- Supporting Team Onboarding and Training: Assist the Business Manager in onboarding new team members, delivering on-the-job coaching, and supporting their ongoing development.
- Performance Monitoring: Assist the Business Manager in tracking team performance and identifying areas for improvement.
- Performance Feedback Support: Provide feedback to team members on performance, under the guidance of the Business Manager, focusing on coaching and development opportunities.
Elevating Customer Experience
- Embodying Brand Excellence: Act as a Kiehl's brand ambassador, providing a personalized and welcoming customer experience through exceptional service and merchandising standards.
- Product Expertise and Storytelling: Confidently demonstrate products, immerse customers into Kiehl's heritage, and offer tailored product knowledge, tips, and techniques to meet customer needs.
- Deliver the Kiehl's Service Experience: Ensure that the team delivers the Kiehl's service model, providing exceptional customer service and experiences.
Driving Retail Performance
- Exceeding Sales Targets: Contribute to the development and execution of plans to achieve retail targets and KPIs. Identify and communicate potential risks and opportunities to the Team Manager.
- Creating and Executing Engaging Events: Support the planning and execution of engaging events and activations that drive customer excitement for Kiehl's.
- Developing New Business: Contribute creative ideas to generate new business and support the implementation of innovative strategies.
- Building Client Relationships: Actively build and maintain relationships with key customers, contributing to the growth of the loyal customer base.
Operational Excellence
- Teamwork and Training: Actively participate in team efforts and complete all required training programs to maintain up-to-date product knowledge and brand expertise.
- Administrative Responsibilities: Diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo/One Retail).
- Maintaining Counter Standards: Uphold the highest standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment.
Embrace Your Nature: At Kiehl's, we believe that skincare is a celebration of individuality and a journey to feeling your best in your own skin. We empower every individual to embrace their unique story and care for their skin with confidence, using products rooted in science and inspired by nature. Driven by a passion for sustainability, community, and inclusivity, we offer high-quality formulations and personalized experiences, inviting everyone to join our mission of healthy skin for all.
Professional Growth: At Kiehl's, we are committed to your growth and development. Here’s how we’ll support you every step of the way:
- Comprehensive Onboarding: Kickstart your journey with a dynamic blend of in-person and online modules during your first three months, covering everything you need to know about our brand and culture.
- Continuous Learning: Benefit from ongoing training and mentorship with your Area Manager, Education Manager, and peers, developing your expertise in service excellence, retail best practices, and skincare knowledge.
- Immersive Brand Experience: Connect with the wider Kiehl's community at our stunning head office in White City, London, for an immersive training induction that will deepen your understanding of our brand and values.
- Exclusive Product Previews: Get hands-on with the latest innovations and trendsetting skincare products at regular training events, staying ahead of the curve.
- On-Demand Learning Resources: Access our internal platform for self-directed learning, expanding your knowledge and building valuable relationships.
- Career Growth Opportunities: Collaborate with your Area Manager and Education team to chart your career path and unlock your full potential within Kiehl's and L'Oréal Luxe.
Benefits and Rewards:
- Competitive Compensation: Earn a competitive salary and a rewarding commission scheme that allows you to directly benefit from your success.
- Exclusive Product Perks: Enjoy access to an incredible selection of products from over 35 renowned L'Oréal brands at our exclusive staff shop.
- Generous Time Off: Recharge and refresh with 30 days of holiday, inclusive of bank holidays.
- Health and Wellness Benefits: Take advantage of discounted dental insurance and access additional support resources for mental health and financial well-being.
- Referral Bonus Program: Share the L'Oréal Luxe experience and earn bonuses by referring talented individuals to join our team.
- Sustainability Initiatives: Be a part of something bigger. Join a company committed to sustainability and making a positive impact on the world through our L'Oréal for the Future initiatives.
At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued.
Kiehl\'s Assistant Boutique Manager in London employer: l'Oréal
Contact Detail:
l'Oréal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kiehl\'s Assistant Boutique Manager in London
✨Tip Number 1
Get to know Kiehl's inside out! Familiarise yourself with their products, values, and mission. When you walk into that interview, your passion for skincare and the brand will shine through, making you stand out as a true Kiehl's ambassador.
✨Tip Number 2
Practice your people skills! Since building authentic relationships is key, think of examples where you've connected with customers or team members. Share those stories during your interview to show you're a natural at creating connections.
✨Tip Number 3
Show off your trendsetting side! Stay updated on the latest skincare trends and be ready to discuss how you can bring innovative ideas to the table. This will demonstrate your go-getter attitude and commitment to driving retail performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Kiehl's family and ready to embrace your unique story with us.
We think you need these skills to ace Kiehl\'s Assistant Boutique Manager in London
Some tips for your application 🫡
Show Your Passion for Skincare: Let your love for skincare shine through in your application! Share your personal experiences and how they’ve shaped your understanding of products and routines. We want to see that you’re not just knowledgeable, but genuinely excited about helping others achieve healthy, radiant skin.
Be Authentic and Relatable: When writing your application, be yourself! Use a friendly tone and share stories that highlight your ability to connect with customers. We value authenticity, so let us know how you build relationships and make people feel comfortable in their skincare journey.
Highlight Your Team Spirit: We’re all about teamwork at Kiehl’s, so make sure to mention your experience in coaching and developing others. Talk about how you’ve supported your team in the past and how you plan to empower them to reach their full potential. We love a growth champion!
Tailor Your Application to Us: Take a moment to research Kiehl’s and our values. Tailor your application to reflect how you embody our mission and what makes you a perfect fit for our brand. Don’t forget to apply through our website – it’s the best way to get your foot in the door!
How to prepare for a job interview at l'Oréal
✨Know Your Skincare Stuff
Make sure you brush up on your skincare knowledge before the interview. Be ready to discuss Kiehl's products, their ingredients, and how they benefit different skin types. Showing that you're passionate about skincare will definitely impress the interviewers!
✨Show Off Your People Skills
As an Assistant Boutique Manager, building relationships is key. Prepare examples of how you've connected with customers in the past or how you've helped team members grow. Authenticity is important, so let your personality shine through!
✨Bring Creative Ideas
Kiehl's loves innovation, so think of some engaging event ideas or strategies to boost sales that you can share during the interview. This shows that you're not just a go-getter but also someone who thinks outside the box!
✨Embrace the Brand Values
Familiarise yourself with Kiehl's mission and values. Be prepared to discuss how you align with their commitment to sustainability and inclusivity. Showing that you resonate with their ethos will make you stand out as a true Kiehl's ambassador.