Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage and guide customers to find the perfect products for their needs.
- Company: Join Aesop, a global brand committed to sustainability and inclusivity.
- Benefits: Enjoy up to 50% off products, wellness leave, and professional development opportunities.
- Why this job: Be part of a creative team that values diversity and makes a positive impact.
- Qualifications: Customer service experience and strong communication skills are a plus.
- Other info: Flexible part-time role with a focus on personal growth and community connection.
The predicted salary is between 13 - 16 £ per hour.
For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others. We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.
Role purpose
As a Retail Consultant, you embody our desire to engage, listen and guide customers to products that are relevant to them. You will welcome customers into our spaces and through intentional interactions deepen the way our products are experienced. In demonstrating products that address customer needs you will deliver an exceptional, inclusive customer experience that contributes to our overall commercial success.
What we are looking for
- Experience operating within a customer service role or environment
- Effective selling skills and the ability to drive commercial outcomes
- History of successfully participating in and contributing to a team
- Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all
- Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives
- Strong communication and problem-solving skills
- Working knowledge of skin care and skin care industry (advantageous)
- Knowledge of hair care, body care, fragrance and home categories (advantageous)
This position is Part Time, 24 hours per week and operates an on-site working pattern. The successful candidate will have flexible availability.
What’s on offer
- Up to 50% product discount and bi-annual complimentary product allocation
- Cycle to work scheme
- Summer wellness leave options and paid volunteering allowance for all employees
- In-house Product and Core skills training
- Competitive bonus opportunity based on personal performance and commission opportunity based on Store performance
- Suite of options to aid development, including complimentary access to LinkedIn Learning
- Access to employee assistance programmes and complimentary subscription to Headspace mindfulness app
- Matched Gifting Policy - where every £ raised by employee for any registered charity will be matched by the Aesop Foundation
Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.
Aesop Retail Consultant | Covent Garden | Part Time in London employer: l'Oréal
Contact Detail:
l'Oréal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aesop Retail Consultant | Covent Garden | Part Time in London
✨Tip Number 1
Get to know Aesop's values and products inside out. When you walk into that interview, show us how your passion for skincare aligns with our meticulous approach. It’s all about connecting with our ethos!
✨Tip Number 2
Practice your customer engagement skills! Role-play with a friend or family member to refine how you listen and respond to customer needs. We want to see your empathy in action during the interview.
✨Tip Number 3
Be ready to share your experiences! Think of specific examples where you've contributed to a team or driven commercial outcomes. We love hearing about your successes and how you can bring that energy to Aesop.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our inclusive community at Aesop.
We think you need these skills to ace Aesop Retail Consultant | Covent Garden | Part Time in London
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've engaged with customers in the past and how you’ve made their experience memorable. We love seeing candidates who genuinely care about making a difference!
Highlight Your Team Spirit: Aesop values collaboration, so make sure to mention your experiences working in teams. Talk about how you’ve contributed to team success and supported your colleagues. We’re all about building each other up, so show us how you fit into that vibe!
Be Authentic and Inclusive: We’re looking for individuals who embrace diversity and inclusivity. In your application, reflect on how you’ve listened to different perspectives and created positive experiences for others. Authenticity is key, so be yourself and let your unique voice come through!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application in the right context. Plus, it shows you’re serious about joining our Aesop family!
How to prepare for a job interview at l'Oréal
✨Know Your Products
Before the interview, take some time to familiarise yourself with Aesop's product range. Understand the key ingredients and their benefits, as well as the brand's philosophy on sustainability and inclusivity. This knowledge will not only impress your interviewers but also show that you’re genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about times when you went above and beyond for a customer or resolved a challenging situation. Aesop values empathy and effective communication, so be ready to demonstrate how you embody these qualities.
✨Emphasise Teamwork
Aesop is looking for individuals who can contribute positively to a team environment. Be prepared to discuss your previous teamwork experiences, highlighting how you’ve collaborated with others to achieve common goals. Share specific instances where your contributions made a difference.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, professional development opportunities, or the team you'll be working with. This shows your enthusiasm for the role and helps you gauge if Aesop is the right fit for you.