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For Companies At a Glance
- Tasks: Deliver luxury skincare and makeup consultations while driving brand awareness and sales.
- Company: Join L'Oréal, a leader in Travel Retail with a passion for beauty.
- Benefits: Competitive salary, amazing discounts, and unique training opportunities.
- Why this job: Be part of an expert team and make customers feel special every day.
- Qualifications: Flexibility to work retail hours and a desire to learn about beauty products.
- Other info: Diverse and inclusive environment with excellent career progression opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Travel Retail L’Oréal Group Beauty Advisor. This role focuses on delivering personalised, luxury skincare, makeup and fragrance consultations, driving brand awareness and sales while ensuring each customer feels special. You’ll be part of an expert team, passionate about exceptional service and luxury beauty. You will be supported to develop within your role through L’Oréal Group training and education, with opportunities to progress to roles such as Make-Up Artist or Counter Manager.
Mission
To provide exceptional service to L’Oréal Group customers and achieve sales targets.
Responsibilities
- Ability to work flexibly during retail hours, including evenings, weekends and holidays due to airport operations.
- Desire to learn fundamental product knowledge (features, benefits, usage) and application techniques to deliver the best results for clients.
- Generate sales to achieve targets by applying multi-brand selling methods, product knowledge and following basic service flow.
- Engage with customers to share L’Oréal group beauty and broaden reach.
- Use POS software and other digital systems required to successfully run the counter.
- Maintain counter/store quality and merchandising, including appearance, cleanliness and on-shelf product availability.
- Develop positive relationships with airport floor managers and head office.
- Be a brand ambassador with proactive attitude, eventing and on-brand grooming.
- Convey passion and strong storytelling.
- Connect with clients, provide good solutions and after-sales/service support.
What we offer
For 40 years, L’Oréal is the leader of Travel Retail. Working with us, you will be at the heart of our ambition to win over more consumers and offer the best in beauty. You will have the opportunity to learn new skills through unique training and development programmes, as well as receive a competitive salary package and excellent benefits, including amazing discounts across the L’Oréal portfolio.
At L’Oréal, we are committed to creating a diverse, equitable and inclusive environment where everyone is welcome and valued. We recruit, hire, train, promote or engage in any employment practice with a commitment to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. We welcome differences—different backgrounds, experiences, personalities, and perspectives. That’s the beauty of L’Oréal.
Kiehl\'s Travel Retail Beauty Advisor, Heathrow Terminal 2 (40 Hours) employer: l'Oréal
Contact Detail:
l'Oréal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kiehl\'s Travel Retail Beauty Advisor, Heathrow Terminal 2 (40 Hours)
✨Tip Number 1
Get to know the brand inside out! Dive into Kiehl's products and their unique selling points. This way, when you chat with customers, you can share your passion and knowledge, making them feel special and understood.
✨Tip Number 2
Practice your storytelling skills! Customers love a good story behind a product. Share how Kiehl's products can transform their skincare routine, and watch them connect with the brand on a deeper level.
✨Tip Number 3
Network like a pro! Build relationships with airport floor managers and other beauty advisors. These connections can help you learn more about the business and might even lead to future opportunities within L'Oréal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to bring your A-game to Kiehl's!
We think you need these skills to ace Kiehl\'s Travel Retail Beauty Advisor, Heathrow Terminal 2 (40 Hours)
Some tips for your application 🫡
Show Your Passion for Beauty: When you're writing your application, let your love for beauty shine through! Talk about your favourite products or experiences that made you fall in love with skincare and makeup. We want to see that you're genuinely excited about the role and the brand.
Tailor Your Application: Make sure to customise your application for this specific role. Highlight any relevant experience you have in retail or customer service, especially in beauty. We appreciate when candidates take the time to connect their skills to what we’re looking for!
Be Personable and Engaging: Your written application should reflect your personality. Use a friendly tone and engage us with your storytelling skills. Remember, we’re looking for someone who can connect with customers, so show us how you’d do that in your application!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at L’Oréal!
How to prepare for a job interview at l'Oréal
✨Know Your Products Inside Out
Before your interview, dive deep into the L'Oréal product range. Familiarise yourself with the features, benefits, and application techniques of their skincare, makeup, and fragrance lines. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you engaged with customers, resolved issues, or created memorable experiences. This role is all about making customers feel special, so demonstrating your ability to connect with people is key.
✨Be Ready to Discuss Sales Strategies
Since achieving sales targets is a big part of this role, come prepared to discuss your approach to driving sales. Think about multi-brand selling methods you've used before and how you can apply them in a travel retail environment. Showing that you understand the importance of sales in this role will set you apart.
✨Embrace the Brand Ambassador Role
L'Oréal is looking for someone who can embody their brand values. Be ready to talk about what being a brand ambassador means to you. Share your thoughts on storytelling and how you would convey the brand's passion to customers. This will demonstrate your alignment with their mission and culture.
