Giorgio Armani and Designer Fragrances Team Leader, Heathrow Terminal 3 (40 Hours)

The L'Oréal Travel Retail division offers a wide range of passenger profiles, innovative retail solutions and fantastic growth opportunities. Dublin Airport shops are among the flagship locations. This role empowers men and women to feel confident through personalized luxury consultations for skincare, makeup and award-winning fragrances, while driving brand awareness and sales.

We are looking for someone passionate about exceptional service and luxury beauty, even if you have no prior industry experience. You should be approachable, friendly and thrive in a team, creating a positive environment for both colleagues and clients at the counter.

Provide exceptional service to L'Oréal Group customers and achieve sales targets.

• Ability to work flexibly during retail hours, which includes evenings, weekends and holidays.
• Have a desire to learn fundamental product knowledge (features, benefits, usage) and application techniques to provide the best results for clients.
• Generate sales to achieve sales targets by applying multi-brand selling methods, product knowledge and being able to follow basic service flow.
• Be comfortable stopping traffic when relevant, to share L'Oréal group beauty with more people.
• Ability to use POS software and other digital systems required to successfully run the counter.
• Maintain the counter/store quality and merchandising, including appearance and cleanliness, follow merchandising guidelines and ensure on-shelf product availability.
• Develop positive relationships with airport floor managers and head office.
• Be a brand ambassador with your attitude, eventing, and on-brand grooming.
• Convey passion and master storytelling.
• Connect with clients and care, provide good solutions and after-sales service.

For 40 years, L’Oréal has been a leader in Travel Retail. We offer travelers the products they need, with no flight plan. As a pioneer, you will help us win over another 1 billion consumers and deliver the best in beauty worldwide.

You will have the opportunity to attend L’Oréal Group training and education, and benefit from learning opportunities that can help you progress in the role, including pathways to become a Make-Up Artist, Counter Manager and more. You will receive a competitive salary package and excellent benefits, including amazing discounts across the L’Oréal portfolio.

At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. We are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability. We welcome differences in background, experience, personality and perspective.