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For Companies At a Glance
- Tasks: Lead a dynamic team to drive growth for luxury beauty brands through strategic partnerships.
- Company: Join L’Oréal, a global leader in beauty with a century of innovation and €29 billion in sales.
- Benefits: Enjoy discounts on top brands, private medical insurance, and extensive professional growth opportunities.
- Why this job: Be part of a diverse team making a positive impact while developing your leadership skills.
- Qualifications: Strong sales and negotiation skills, with experience in brand marketing and customer P&L management.
- Other info: We value diversity and inclusivity, welcoming talent from all backgrounds.
The predicted salary is between 43200 - 72000 £ per year.
Commercial Business Director (CBD)
Propel the growth of prestigious beauty brands by forging robust partnerships with key customers and devising cutting-edge commercial strategies. As a CBD, you will nurture deep customer relationships and harness your market insights to drive brand expansion and surpass ambitious objectives. You will be supported in this goal by your team of over 10 people.
A DAY IN THE LIFE
Leading Your Team
- Lead one of our largest teams of account managers in the Luxury Division, guiding them in managing their respective accounts.
- Develop long-term, multi-functional relationships with key stakeholders (buyers, marketing, e-commerce, beauty advisors, etc.).
- Gain a thorough understanding of your retailer customer insights.
- Devise commercial plans aligned with retailer growth targets.
- Develop retailer-centric strategies to ensure optimal market positioning and brand ranking.
Managing The P&L
- Understand the customer P&L and identify opportunities to maximize profitability and manage risk effectively.
- Ensure sell-in forecast accuracy, consistency, and control within your team.
- Optimize the P&L by focusing on productivity and profitability within this channel.
Reporting and Strategy
- Consolidate customer insights and performance data for reporting to CBD.
- Design and manage the customer strategy based on the Luxe strategic framework for the retailers.
Who You Are
- Excellent sales, including Ecommerce, and negotiation skills
- Brand expertise, both On & Off, to drive its needs in negotiations
- Proven track record in On & Off Trade Marketing actions
- Understanding of customer P&L and commercial advantages
- Market, consumer, and competition awareness
- Ability to motivate and lead a team and proactively cooperate within the organization
What We Offer
Our industry-leading, award-winning benefits package demonstrates how much we value our people. We offer a fair and competitive package to help you thrive, including money-saving offers, free mortgage advice, share options, and an enhanced pension plan. Enjoy discounts of up to 60% on iconic brands like YSL, CeraVe, Armani, Kiehl\’s, and Garnier. We also provide private medical and dental insurance, discounted gym memberships, onsite mental health support, enhanced family leave, and up to 4 weeks of paid fertility leave. Additionally, we support your professional growth with leadership programs and expert talks.
About L’Oréal
Present in 150 markets across five continents, L’Oréal has dedicated itself to creating beauty that moves the world. With over a century of innovation, we are the industry leader with €29 billion in sales. Our portfolio includes 26 brands, with 17 global brands such as Lancôme, Yves Saint Laurent, and Giorgio Armani. We are committed to diversity, inclusion, and making a positive impact on society and the planet.
How We Recruit
We pride ourselves on fostering a diverse, equitable, and inclusive environment. We welcome talent from all backgrounds and are committed to fair employment practices. We believe that our differences enrich our creativity and innovation, enabling us to go beyond boundaries. Join us and be part of our vibrant community.
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Customer Business Director employer: l'Oréal
Contact Detail:
l'Oréal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Business Director
✨Tip Number 1
Network with professionals in the beauty industry, especially those who have experience in commercial roles. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends and strategies.
✨Tip Number 2
Familiarise yourself with L’Oréal's brand portfolio and their market positioning. Understanding their key brands and recent campaigns will help you demonstrate your knowledge during interviews and discussions.
✨Tip Number 3
Prepare to discuss your experience in managing P&L and how you've maximised profitability in previous roles. Be ready to share specific examples of how you've driven growth through strategic planning and customer insights.
✨Tip Number 4
Showcase your leadership skills by highlighting instances where you've successfully motivated and guided a team. Discuss your approach to building relationships with key stakeholders and how that has contributed to achieving business objectives.
We think you need these skills to ace Customer Business Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, negotiation, and team leadership. Emphasise any previous roles where you've successfully managed P&L or developed commercial strategies.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your understanding of the beauty industry and how your skills align with the role of Customer Business Director. Mention specific examples of how you've driven brand growth and built strong customer relationships.
Showcase Your Leadership Skills: Highlight your ability to lead and motivate teams. Provide examples of how you've guided teams to achieve ambitious targets and fostered collaboration across departments.
Research L’Oréal: Familiarise yourself with L’Oréal's brands and their market positioning. Understanding their values and commitment to diversity will help you tailor your application and show that you're a good fit for their culture.
How to prepare for a job interview at l'Oréal
✨Showcase Your Leadership Skills
As a Customer Business Director, you'll be leading a large team. Be prepared to discuss your leadership style and provide examples of how you've successfully motivated and guided teams in the past.
✨Understand the P&L Inside Out
Demonstrating a solid understanding of customer P&L is crucial. Be ready to talk about how you've maximised profitability and managed risks in previous roles, and think of specific strategies you could implement.
✨Highlight Your Negotiation Expertise
Negotiation skills are key for this role. Prepare to share instances where you've successfully negotiated deals or partnerships, particularly in the beauty or luxury sectors, and how those experiences can benefit the company.
✨Research the Brand and Market Trends
Familiarise yourself with the brands under L’Oréal and current market trends in the beauty industry. Being able to discuss these insights will show your genuine interest and readiness to contribute to brand expansion.
