Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a passionate team in delivering exceptional skincare experiences and coaching for growth.
- Company: Join Kiehl’s, a brand that celebrates individuality and sustainability.
- Benefits: Enjoy competitive pay, generous time off, and exclusive product perks.
- Why this job: Be part of a mission-driven brand that empowers people to embrace their unique skincare journeys.
- Qualifications: Passion for skincare, strong communication skills, and a knack for coaching others.
- Other info: Dynamic training and career growth opportunities await you at Kiehl’s.
The predicted salary is between 30000 - 40000 £ per year.
Embrace Your Nature. At Kiehl’s, we believe that skincare is a celebration of individuality and a journey to feeling your best in your own skin. We empower every individual to embrace their unique story and care for their skin with confidence, using products rooted in science and inspired by nature. Driven by a passion for sustainability, community, and inclusivity, we offer high-quality formulations and personalized experiences, inviting everyone to join our mission of healthy skin for all.
Who We Are Looking For
- A Skincare Expert: You’re passionate about all things skincare and love sharing your expertise with your team and customers! You’re a pro at giving personalized advice and helping people find the perfect products to achieve healthy, radiant skin.
- A Connection Creator: You’re a natural at building authentic relationships and making people feel comfortable. You love chatting with customers, learning about their unique needs, and helping them create a skincare routine that reflects their individuality.
- A Growth Champion: You’re passionate about coaching and developing others. You see the potential in everyone and empower your team to achieve amazing things.
- A Trendsetter: You’re always on top of the latest skincare and wellness trends. Whether it’s in-store or online, you know how to connect with people and build a community around your passion for skincare.
- A Go-Getter: You’re driven, ambitious, and love a challenge. You’re excited to create innovative in-store experiences and achieve outstanding results through your team.
- A Kiehl’s Ambassador: You’re a true believer in the Kiehl’s mission and values. You’re passionate about our iconic brand and can’t wait to represent it.
What You Will Be Doing
- People Management and Development: Supporting Team Onboarding and Training: Assist the Business Manager in onboarding new team members, delivering on-the-job coaching, and supporting their ongoing development.
- Performance Monitoring: Assist the Business Manager in tracking team performance and identifying areas for improvement.
- Performance Feedback Support: Provide feedback to team members on performance, under the guidance of the Business Manager, focusing on coaching and development opportunities.
- Elevating Customer Experience: Embodying Brand Excellence: Act as a Kiehl’s brand ambassador, providing a personalized and welcoming customer experience through exceptional service and merchandising standards.
- Product Expertise and Storytelling: Confidently demonstrate products, immerse customers into Kiehl’s heritage, and offer tailored product knowledge, tips, and techniques to meet customer needs.
- Deliver the Kiehl’s Service Experience: Ensure that the team delivers the Kiehl’s service model, providing exceptional customer service and experiences.
- Driving Retail Performance: Exceeding Sales Targets: Contribute to the development and execution of plans to achieve retail targets and KPIs.
- Creating and Executing Engaging Events: Support the planning and execution of engaging events and activations that drive customer excitement for Kiehl’s.
- Developing New Business: Contribute creative ideas to generate new business and support the implementation of innovative strategies.
- Building Client Relationships: Actively build and maintain relationships with key customers, contributing to the growth of the loyal customer base.
- Operational Excellence: Teamwork and Training: Actively participate in team efforts and complete all required training programs to maintain up-to-date product knowledge and brand expertise.
- Administrative Responsibilities: Diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo/One Retail).
- Maintaining Counter Standards: Uphold the highest standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment.
Support and Development – Invest in Your Future with Kiehl’s
At Kiehl’s, we are committed to your growth and development. Here’s how we’ll support you every step of the way:
- Comprehensive Onboarding: Kickstart your journey with a dynamic blend of in-person and online modules during your first three months, covering everything you need to know about our brand and culture.
- Continuous Learning: Benefit from ongoing training and mentorship with your Area Manager, Education Manager, and peers, developing your expertise in service excellence, retail best practices, and skincare knowledge.
- Immersive Brand Experience: Connect with the wider Kiehl’s community at our stunning head office in White City, London, for an immersive training induction that will deepen your understanding of our brand and values.
- Exclusive Product Previews: Get hands-on with the latest innovations and trendsetting skincare products at regular training events, staying ahead of the curve.
- On-Demand Learning Resources: Access our internal platform for self-directed learning, expanding your knowledge and building valuable relationships.
- Career Growth Opportunities: Collaborate with your Area Manager and Education team to chart your career path and unlock your full potential within Kiehl’s and L’Oréal Luxe.
Benefits and Rewards – Be Rewarded, Be Valued, Be L'Oréal
Join L'Oréal Luxe and enjoy a comprehensive rewards package designed to recognize your contributions and support your well-being:
- Competitive Compensation: Earn a competitive salary and a rewarding commission scheme that allows you to directly benefit from your success.
- Exclusive Product Perks: Enjoy access to an incredible selection of products from over 35 renowned L'Oréal brands at our exclusive staff shop.
- Generous Time Off: Recharge and refresh with 30 days of holiday, inclusive of bank holidays.
- Health and Wellness Benefits: Take advantage of discounted dental insurance and access additional support resources for mental health and financial well-being.
- Referral Bonus Program: Share the L'Oréal Luxe experience and earn bonuses by referring talented individuals to join our team.
- Sustainability Initiatives: Be a part of something bigger. Join a company committed to sustainability and making a positive impact on the world through our L'Oréal for the Future initiatives.
At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued.
Boutique Skincare Lead & Team Growth Coach employer: l'Oréal
Contact Detail:
l'Oréal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boutique Skincare Lead & Team Growth Coach
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Kiehl’s values and products. This way, you can show off your passion for skincare and how you align with their mission of celebrating individuality.
✨Tip Number 2
Practice your people skills! Since this role is all about building connections, think of examples where you've created great customer experiences or coached team members. Be ready to share these stories during your chat!
✨Tip Number 3
Show your trendsetting side! Keep up with the latest skincare trends and be prepared to discuss how you can bring fresh ideas to the table. Kiehl’s loves innovation, so let your creativity shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Kiehl’s family. Let’s get you that dream job!
We think you need these skills to ace Boutique Skincare Lead & Team Growth Coach
Some tips for your application 🫡
Show Your Passion for Skincare: When writing your application, let your love for skincare shine through! Share your personal experiences and how they connect with Kiehl’s mission of celebrating individuality and healthy skin.
Be Authentic: We want to see the real you! Use your own voice in your application. Talk about your unique story and how it aligns with Kiehl’s values of community and inclusivity.
Highlight Your Coaching Skills: As a Growth Champion, it’s important to showcase your ability to develop others. Mention any past experiences where you’ve successfully coached or mentored team members to achieve their goals.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with Kiehl’s.
How to prepare for a job interview at l'Oréal
✨Know Your Skincare Stuff
Make sure you brush up on your skincare knowledge before the interview. Familiarise yourself with Kiehl’s products, their ingredients, and the brand's heritage. Being able to confidently discuss how these products can benefit different skin types will show that you're not just passionate but also knowledgeable.
✨Showcase Your Coaching Skills
Since the role involves team growth and coaching, think of specific examples where you've successfully developed others. Prepare to share stories about how you've helped team members improve their skills or achieve their goals. This will demonstrate your ability to empower and inspire others.
✨Build Authentic Connections
Kiehl’s values authentic relationships, so be ready to discuss how you connect with customers. Think of times when you've gone above and beyond to make someone feel comfortable or understood. This will highlight your natural ability to create a welcoming environment.
✨Be a Trendsetter
Stay updated on the latest skincare trends and be prepared to discuss them during your interview. Show your enthusiasm for new products and innovations in the industry. This will not only reflect your passion but also your commitment to keeping Kiehl’s at the forefront of skincare.