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- Tasks: Lead the hotel overnight, ensuring guest satisfaction and team support.
- Company: Sea Containers London, a vibrant lifestyle hotel on the River Thames.
- Benefits: Competitive salary, discounts, complimentary stays, and health contributions.
- Why this job: Join a dynamic team and enhance your hospitality career in a luxury environment.
- Qualifications: Strong leadership skills and experience in hospitality operations.
- Other info: Enjoy a supportive culture with opportunities for personal and professional growth.
The predicted salary is between 37057 - 51800 £ per year.
A lifestyle hotel based on London's eccentric South Bank. With 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism – and it’s your London anchor on the River Thames.
We are seeking a confident and operationally strong Night Manager to lead the hotel during overnight hours. The Night Manager will be the senior decision-maker on property overnight, responsible for guest experience, team leadership, safety, and end-of-day financial controls. The Night Manager role requires a calm, solutions-focused professional who thrives in a luxury, lifestyle hospitality environment.
Key Responsibilities- Act as the main point of contact for guests overnight, handling queries and resolving issues
- Oversee Front Office night operations and complete the Night Audit accurately
- Prepare daily reports for senior management
- Ensure the safety and security of guests, staff, and the building
- Manage emergency procedures and overnight incidents if required
- Reconcile daily financial transactions and maintain billing accuracy
- Lead, support, and supervise the night team
Salary: £37,057 p/a + service charge, plus benefits
At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:
- Guest experience including dinner and drinks
- 6 complimentary nights a year at any Lore Group hotel
- Lore Group Employee & Immediate Family Rates
- Lore Group Friend and Family Rates
- 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
- 50% discount in Lore Group restaurants and bars
- Discounts in our spa and cinema
- Contribution towards Health - Cash Plan
- 2 days paid volunteering leave per year
- Life Assurance
- Length of service incentives (additional holiday)
- Bespoke training programmes
- Free meals on duty
- Incentives such as Ride-to-Work and season ticket loan
- Quarterly employee award ceremony and company staff parties
- Employee assistance programme
Location: London
Night Manager in London employer: Lore Group
Contact Detail:
Lore Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Sea Containers London. A friendly chat can open doors and give you insider info about the Night Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to discuss your experience in guest relations and team leadership. Share specific examples of how you've handled challenges in a calm and effective manner.
✨Tip Number 3
Be proactive! If you see a job opening for Night Manager on our website, don’t just wait around. Apply straight away and follow up with a friendly email to express your enthusiasm for the position.
✨Tip Number 4
Prepare for the interview by researching Sea Containers London. Understand their vibe, values, and what makes them unique. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Night Manager in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of flair into your cover letter. Remember, we’re all about that electric energy here at Sea Containers London!
Tailor Your Application: Make sure to tailor your CV and cover letter to the Night Manager role. Highlight your experience in hospitality and any leadership roles you've had. We love seeing how your skills align with our needs, so be specific about your achievements!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Use bullet points for your CV and keep paragraphs short in your cover letter. This helps us quickly see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Sea Containers London!
How to prepare for a job interview at Lore Group
✨Know the Hotel Inside Out
Before your interview, make sure you research Sea Containers London thoroughly. Familiarise yourself with its unique style, services, and guest experience. This will not only show your genuine interest but also help you answer questions more confidently.
✨Demonstrate Leadership Skills
As a Night Manager, you'll be leading a team during overnight hours. Prepare examples of how you've successfully managed teams in the past, especially in high-pressure situations. Highlight your ability to remain calm and solutions-focused, as this is crucial for the role.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think about potential overnight incidents you might encounter and how you would handle them. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Showcase Your Financial Acumen
Since the role involves financial controls and reconciliations, be ready to discuss your experience with managing budgets or financial transactions. Bring up any relevant tools or systems you've used, and demonstrate your attention to detail when it comes to billing accuracy.
