At a Glance
- Tasks: Deliver delicious food and drinks to guests' rooms with a smile.
- Company: Join the vibrant Sea Containers London, where glamour meets energy.
- Benefits: Earn £12.71 p/h plus service charge, discounts, and complimentary stays.
- Other info: Flexible shifts, great career growth, and fun team events await!
- Why this job: Be part of a dynamic team creating unforgettable guest experiences.
- Qualifications: Passion for hospitality and a friendly, can-do attitude required.
The predicted salary is between 12 - 13 £ per hour.
A lifestyle hotel based on London’s eccentric South Bank. With 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism – and it's your London anchor on the River Thames.
We’re looking for a friendly, confident and guest-focused In-Room Dining Server to join our team on a part-time basis. The In-Room Dining Server is responsible for delivering food and drinks to our guests’ rooms, ensuring every order is presented beautifully, and every interaction reflects the warm, distinctive service our hotel is known for.
What you’ll be doing:
- Delivering food and beverages to guest rooms promptly and professionally.
- Ensuring every order is accurate, beautifully presented and meets our standards.
- Creating genuine connections with guests and providing warm, personalised service.
- Setting up and clearing in-room dining orders efficiently and discreetly.
- Working closely with the kitchen, restaurant and wider Food & Beverage team.
- Responding to guest requests and helping to resolve any issues quickly and positively.
- Maintaining high standards of cleanliness, presentation and food safety at all times.
We’re looking for someone who:
- Has a genuine passion for hospitality and delivering exceptional guest experiences.
- Is naturally friendly, approachable and confident when interacting with guests.
- Has excellent attention to detail and takes pride in their work.
- Can remain calm and organised in a fast-paced environment.
- Is a great team player with a positive, can-do attitude.
- Has previous hospitality, restaurant or hotel experience — although attitude and personality are just as important.
- Is flexible and comfortable working a variety of shifts, including evenings, weekends and holidays.
Salary: £12.71 p/h + service charge + benefits
At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:
- Guest experience including dinner and drinks
- 6 complimentary nights a year at any Lore Group hotel
- Lore Group Employee & Immediate Family Rates
- Lore Group Friend and Family Rates
- 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
- 50% discount in Lore Group restaurants and bars
- Discounts in our spa and cinema
- Contribution towards Health - Cash Plan
- 2 days paid volunteering leave per year
- Life Assurance
- Length of service incentives (additional holiday)
- Bespoke training programmes
- Free meals on duty
- Incentives such as Ride-to-Work and season ticket loan
- Quarterly employee award ceremony and company staff parties
- Employee assistance programme
Location: London
In-Room Dining Server in London employer: Lore Group
At Sea Containers London, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Located in the heart of London's South Bank, we offer our Room Service Waiters and Waitresses not only competitive pay but also a wealth of benefits including complimentary stays at our hotels, generous discounts, and bespoke training programmes to support your career growth. Join us to be part of a dynamic team dedicated to creating memorable guest experiences in a stylish and energetic environment.
StudySmarter Expert Advice🤫
We think this is how you could land In-Room Dining Server in London
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Lore Group and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace In-Room Dining Server in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Lore Group that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Lore Group.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Lore Group get a sense of who you are beyond your experience!
How to prepare for a job interview at Lore Group
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Lore Group and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
