At a Glance
- Tasks: Supervise daily operations at a vibrant rooftop bar, ensuring exceptional guest experiences.
- Company: Join Sea Containers London, a stylish hotel on the iconic South Bank.
- Benefits: Enjoy competitive pay, discounts, complimentary stays, and unique perks.
- Other info: Flexible hours, training opportunities, and a supportive team environment await you.
- Why this job: Step up your hospitality career in a dynamic, high-profile venue with a fun atmosphere.
- Qualifications: Previous supervisory experience in a busy hospitality setting and a passion for guest service.
The predicted salary is between 29000 - 31000 £ per year.
A lifestyle hotel based on London’s eccentric South Bank. With 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism – and it's your London anchor on the River Thames.
As a Food & Beverage Supervisor, you will support the day-to-day operation of 12th Knot, leading by example to ensure every guest receives a warm welcome and outstanding service. You'll work closely with the management team to drive service excellence, motivate the team, and maintain the high standards that define the Sea Containers London experience. This is a fantastic opportunity for a hospitality professional looking to take the next step in their career within a dynamic, fast-paced, and high-profile venue.
What You'll Be Doing
- Supervising daily operations across the rooftop bar and lounge.
- Leading and motivating the team during service to ensure a seamless guest experience.
- Acting as a role model for service standards, product knowledge, and guest engagement.
- Supporting the management team with training, coaching, and developing team members.
- Managing guest enquiries, feedback, and service recovery with professionalism and confidence.
- Ensuring all opening, closing, and cash-handling procedures are completed accurately.
- Monitoring cleanliness, presentation, and compliance with health and safety standards.
- Assisting with stock management, ordering, and inventory controls.
- Supporting the delivery of private events, activations, and special occasions hosted at 12th Knot.
What We're Looking For
- Previous experience as a Supervisor or Senior Food & Beverage Assistant in a busy bar, restaurant, hotel, or premium hospitality environment.
- A passion for delivering exceptional guest experiences.
- Strong leadership and communication skills.
- Confidence working in a high-volume, fast-paced environment.
- Excellent organisational skills and attention to detail.
- A proactive, positive, and hands-on approach.
- Knowledge of cocktails, wines, and premium beverage service is highly desirable.
- Flexibility to work evenings, weekends, and public holidays.
Salary: £13.91 p/h + service charge, plus benefits
At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:
- Guest experience including dinner and drinks
- 6 complimentary nights a year at any Lore Group hotel
- Lore Group Employee & Immediate Family Rates
- Lore Group Friend and Family Rates
- 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
- 50% discount in Lore Group restaurants and bars
- Discounts in our spa and cinema
- Contribution towards Health - Cash Plan
- 2 days paid volunteering leave per year
- Life Assurance
- Length of service incentives (additional holiday)
- Bespoke training programmes
- Free meals on duty
- Incentives such as Ride-to-Work and season ticket loan
- Quarterly employee award ceremony and company staff parties
- Employee assistance programme
Location: London
Food & Beverage Supervisor in London employer: Lore Group
Sea Containers London is an exceptional employer that fosters a vibrant and dynamic work culture, perfect for hospitality professionals eager to advance their careers. With a commitment to employee growth, the hotel offers extensive training programmes, generous benefits including complimentary stays at Lore Group hotels, and a supportive environment that values teamwork and service excellence. Located on the iconic South Bank, employees enjoy a unique blend of glamour and energy, making every day at work an exciting experience.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Supervisor in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Lore Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Lore Group
Don't be shy about reaching out to Lore Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Supervisor in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Lore Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Lore Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
