Medical Administrator in Southampton

Job summary

Up to 37 hrs a week

We are looking to recruit an experienced and highly organised Medical Administrator to join our busy GP practice team. The successful candidate will have previous experience working within a GP surgery and a good understanding of patient administration processes, including referrals and workflow management.

You will play a key role in ensuring patients receive a high-quality service by supporting clinicians and administrative teams with the effective management of patient records, referrals and correspondence.

Main duties of the job

Processing incoming clinical correspondence and workflow tasks accurately and efficiently.

Processing referrals to secondary care and community services, ensuring all information is complete and submitted within required timescales.

Maintaining accurate patient records and ensuring data quality standards are met.

Supporting clinicians with administrative tasks and follow-up actions.

Liaising with hospitals, community providers and external agencies regarding referrals and patient care pathways.

Ensuring compliance with GDPR, confidentiality and NHS information governance requirements.

Assisting with general practice administration duties as required.

About us

We are a friendly, supportive and forward-thinking GP practice providing care to over 14,700 patients. We pride ourselves on combining traditional family doctor values with a modern approach to healthcare. Teamwork, respect and putting patients first are at the heart of everything we do.

We have a strong team ethos, where colleagues support one another, ideas are welcomed, and everyone plays an important role in delivering high-quality patient care. We work hard, value continuous learning and development, and strive to create a positive and inclusive working environment where staff feel valued and supported.

If you are looking for a busy but rewarding role within a friendly practice that genuinely cares about its patients and staff, we'd love to hear from you.

We offer

NHS Pension Scheme.

Supportive and friendly working environment.

Opportunity for training and professional development.

6 weeks holiday + bank holidays (pro rata)

Free Parking