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For Companies At a Glance
- Tasks: Drive sales and engage customers at our trade counter while delivering exceptional service.
- Company: Join Mr Central Heating, a leading supplier in plumbing and heating products.
- Benefits: Competitive pay, supportive team environment, and opportunities for career growth.
- Why this job: Be part of a dynamic team where your ideas matter and you can make an impact.
- Qualifications: Customer-focused attitude and willingness to learn about plumbing and heating products.
- Other info: Flexible hours with occasional Saturday work; great for students looking to gain experience.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Company Overview
Mr Central Heating is a leading national supplier of plumbing and central heating products, with 10 strategically located branches across the UK. We’re growing fast—and we want ambitious, customer-focused professionals to grow with us. We believe in investing in our people. When you join Mr Central Heating, you become part of a dynamic, supportive, and fast-paced team where your ideas matter and your career can thrive.
Role Overview
The Sales Consultant plays a critical role in driving branch performance, leading customer engagement. As a member of the trade counter team, you will represent the company with professionalism and expertise, delivering outstanding customer service while proactively identifying opportunities to grow sales and improve operational efficiency. You will be expected to demonstrate strong product knowledge in plumbing and heating, take initiative in attracting new business, and contribute to the strategic goals of the branch.
Key Responsibilities
- Sales & Customer Engagement
- Achieve and exceed branch sales and profit targets.
- Deliver exceptional service to accounts, trade, retail, and online customers.
- Proactively engage in outbound calling and customer follow-ups to generate new business.
- Quote follow ups - ensure that all quotes are reviewed, tracked, and updated as necessary.
- Driving campaign activities to all customers.
- Proactively updating all online orders throughout the day and updating customers.
- Operational Excellence
- Ensure high standards of product presentation.
- Work closely with stock control to maximise availability and reduce slow-moving items.
- Support the management of back orders and clearance promotions.
- Oversee trade counter standards, ensuring cleanliness, organisation, and efficiency.
- Assist with goods-in processes and warehouse operations, including forklift use (once trained).
- Systems & Processes
- Demonstrate a strong understanding of sales, stock, warehouse, and credit systems.
- Ensure accurate cash handling and banking procedures.
- Maintain high levels of security awareness and compliance with company policies.
- Comfortable to use CRM system.
The successful candidate may be required to work occasional Saturdays as part of their work schedule.
Generic Responsibilities
- Promote and uphold Health & Safety standards, including “Near Miss” reporting.
- Wear appropriate PPE and company uniform at all times.
- Follow correct procedures for absence and sickness reporting.
- Be flexible in supporting other areas of Lords Group Trading when required.
- Carry out other duties within reasonable expectations of the role.
Sales Consultant (Trade Counter) in Tamworth employer: Lords Group Trading
Contact Detail:
Lords Group Trading Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant (Trade Counter) in Tamworth
✨Tip Number 1
Get to know the company inside out! Research Mr Central Heating's products and services, and understand their customer base. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your sales pitch! Whether it's on the trade counter or over the phone, being able to confidently communicate how you can meet customer needs is key. Role-play with a friend or in front of a mirror to nail your delivery.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals—who doesn’t love a good foot in the door?
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Consultant (Trade Counter) in Tamworth
Some tips for your application 🫡
Show Your Passion for Sales: When writing your application, let your enthusiasm for sales shine through! We want to see how you can engage customers and drive performance. Share any relevant experiences that highlight your customer service skills and sales achievements.
Tailor Your Application: Make sure to customise your application to reflect the specific role of Sales Consultant at Mr Central Heating. Use keywords from the job description to demonstrate that you understand what we’re looking for and how you fit into our dynamic team.
Highlight Your Product Knowledge: Since this role involves plumbing and heating products, it’s a great idea to showcase any relevant knowledge or experience you have in this area. We love candidates who can hit the ground running, so don’t hold back on sharing your expertise!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Lords Group Trading
✨Know Your Products
Make sure you brush up on your knowledge of plumbing and heating products. Mr Central Heating values expertise, so being able to discuss specific products and their benefits will show that you're serious about the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you went above and beyond for a customer, as this will demonstrate your commitment to customer engagement.
✨Be Proactive
During the interview, highlight your ability to take initiative. Discuss any experiences where you identified opportunities to grow sales or improve processes, as this aligns with the company's goals of driving branch performance.
✨Understand the Company Culture
Familiarise yourself with Mr Central Heating's values and culture. Be ready to discuss how you can contribute to their dynamic and supportive team environment, showing that you’re not just looking for a job, but a place to grow your career.