At a Glance
- Tasks: Manage customer accounts and build strong relationships while collecting outstanding debts.
- Company: Join Lords Group, a diverse and inclusive workplace in Northampton.
- Benefits: Competitive salary, flexible working, and a supportive team environment.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Take ownership of your role and make a real impact on business success.
- Qualifications: 3 years of credit control experience and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Northampton (4 days office / 1 day WFH)
Are you an experienced Credit Controller who enjoys building relationships as much as collecting cash B2B trade? We're looking for a Credit Controller with trade credit experience to join our team in Northampton. This is far more than a collections role - you'll have ownership of your own ledger, giving you the opportunity to build strong relationships with customers, branches and sales teams while managing the full credit journey from account opening through to ongoing trading.
Working in a fast-paced environment, you'll play a key role in supporting strong cash flow across the business, resolving customer queries and helping our branches deliver excellent customer service. You'll also join a collaborative team that shares knowledge and supports each other to ensure seamless cover during holidays and busy periods.
What You’ll Be Doing
- Managing your own customer ledger to ensure collection objectives are achieved
- Building and maintaining strong relationships with customers, branches and sales teams
- Opening new customer accounts and supporting customers throughout the trading relationship
- Monitoring customer accounts and collecting outstanding debts via telephone, email and written communication
- Dealing with customer queries and seeing them through to resolution
- Liaising with internal teams to ensure issues are resolved promptly
- Preparing reports to highlight issues such as overtrading and accounts at risk
- Escalating issues to the Divisional Credit Manager where appropriate
- Acting as the local point of contact for all matters relating to collections and credit management
- Supporting the wider team and carrying out other duties as required
What We’re Looking For
- 3 years’ previous experience in a Credit Control role
- A hands‑on approach and willingness to roll up your sleeves
- Strong stakeholder management and relationship‑building skills
- Experience managing a varied workload within a fast‑paced environment
- Excellent communication and decision‑making skills
- Strong commercial awareness and understanding of business principles
- Excellent attention to detail and high levels of accuracy
- Experience in merchanting or construction is an advantage
Location: Moulton Park, Northampton
Hours: 8.30am-4.30pm Mon-Fri, one day per week at home
Competitive Salary Offered
If you're looking for a role where you can take real ownership, build lasting relationships and make a genuine impact on the success of the business, we'd love to hear from you.
Carboclass Limited is the operational finance centre for the Merchanting division of Lords Group Trading, supporting a fast‑paced, multi‑site building materials distribution business. Based in Northampton, it provides the transactional finance infrastructure that underpins scale, control and consistency across the division.
Lords Group is an equal opportunity employer that recognises the importance of diversity and inclusion. Our workplace is for everyone! The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward‑thinking. So, bring us your personal experience, your perspectives, and your background and come and join the Lords family.
Credit Controller in Northampton employer: Lords Group Trading
At Carboclass Ltd, located in the vibrant Moulton Park area of Northampton, we pride ourselves on being an excellent employer that fosters a collaborative and inclusive work culture. As a Credit Controller, you'll enjoy a competitive salary, the flexibility of one day working from home, and the opportunity to build meaningful relationships while managing your own ledger. We are committed to employee growth, offering support and knowledge sharing within our team, ensuring you can thrive in a fast-paced environment and make a significant impact on our business success.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Northampton
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Lords Group Trading. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Controller in Northampton
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Lords Group Trading.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Lords Group Trading's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Lords Group Trading
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Lords Group Trading.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Lords Group Trading will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Lords Group Trading employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
