At a Glance
- Tasks: Engage with customers, drive sales, and manage orders in a dynamic trade counter environment.
- Company: Join a fast-growing business that values your contributions and fosters career growth.
- Benefits: Enjoy a supportive atmosphere, diverse workplace, and opportunities for personal development.
- Other info: No two days are the same in this exciting role!
- Why this job: Make a real impact while building relationships and enhancing customer experiences.
- Qualifications: Experience in plumbing & heating and a proactive, customer-focused attitude.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for a confident and driven Trade Counter Sales Consultant to join the team. You’ll be at the heart of the branch — building relationships, driving sales, and ensuring customers leave with exactly what they need.
If you know your way around plumbing and heating products and enjoy working with customers, this is your chance to be part of a fast‑moving, growing business where you can make a real impact.
Responsibilities- Serving trade and retail customers on the counter, over the phone, and online
- Building strong relationships and growing your customer base
- Following up quotes, generating new enquiries, and converting opportunities into sales
- Supporting campaigns and promoting products to maximise sales
- Keeping customers updated on orders and deliveries
- Maintaining high standards across the trade counter and branch
- Supporting goods in, stock control, and general branch operations
- Working closely with the wider team to hit sales and profit targets
- Experience in a plumbing & heating environment
- A proven track record in sales or customer‑facing roles
- Strong product knowledge (or the ability to pick it up quickly)
- A proactive approach — someone who looks for opportunities, not just waits for them
- Confident communication and relationship‑building skills
- Comfortable using systems and handling multiple tasks in a busy branch
- A team player with a “get stuck in” attitude
- A fast‑paced, supportive environment where your contribution matters
- The opportunity to grow your career as the business continues to expand
- A role where no two days are the same
Lords Group is an equal opportunity employer that recognises the importance of diversity and inclusion. Our workplace is for everyone! The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking. So, bring us your personal experience, your perspectives, and your background and come and join the Lords family.
Trade Counter Sales Consultant in London employer: Lords Group Trading Plc
At Lords Group, we pride ourselves on being an excellent employer, offering a fast-paced and supportive environment where your contributions truly matter. As a Trade Counter Sales Consultant, you'll have the opportunity to grow your career within a dynamic team that values diversity and inclusion, ensuring that every voice is heard. Join us in a role where no two days are the same, and make a real impact in a thriving business dedicated to customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Sales Consultant in London
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience in plumbing and heating makes you the perfect fit for the Trade Counter Sales Consultant role. Keep it concise but impactful.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Trade Counter Sales Consultant in London
Some tips for your application 🫡
Show Your Passion for Plumbing and Heating:When writing your application, let us know why you're excited about plumbing and heating products. Share any relevant experience or knowledge you have, as this will help us see your enthusiasm and fit for the role.
Highlight Your Customer Service Skills:We want to know how you've built relationships with customers in the past. Use specific examples to demonstrate your ability to connect with people and drive sales, whether it's face-to-face or over the phone.
Be Proactive in Your Approach:Show us that you’re not just waiting for opportunities to come to you. Mention times when you’ve taken the initiative to follow up on leads or generate new enquiries. This proactive attitude is exactly what we’re looking for!
Keep It Clear and Concise:Make sure your application is easy to read and straight to the point. We appreciate clarity, so avoid jargon and keep your sentences short. Remember, we want to get to know you quickly, so make every word count!
How to prepare for a job interview at Lords Group Trading Plc
✨Know Your Products
Brush up on your plumbing and heating product knowledge before the interview. Being able to discuss specific products and their benefits will show that you're not just a sales consultant, but someone who genuinely understands the trade.
✨Build Rapport
Practice your relationship-building skills. Think of ways to connect with the interviewer, perhaps by sharing a personal story related to customer service or sales. This will demonstrate your ability to engage with customers effectively.
✨Show Your Proactivity
Prepare examples of how you've taken initiative in previous roles. Whether it’s following up on leads or suggesting improvements, showcasing your proactive approach will align perfectly with what they’re looking for.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. They might ask you to handle a mock customer interaction. Practising this beforehand can help you feel more confident and showcase your communication skills effectively.
