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- Tasks: Support daily sales operations and maintain customer information in a fast-paced environment.
- Company: Join APP Wholesale Ltd, a leading distributor in the plumbing and heating sector since 1969.
- Benefits: Competitive hourly rate with potential for permanent role and career growth opportunities.
- Why this job: Perfect for organised individuals looking to make an impact in a dynamic sales office.
- Qualifications: Strong admin skills, excellent communication, and experience in office roles preferred.
- Other info: Enjoy a supportive team culture with opportunities for professional development.
The predicted salary is between 24000 - 36000 £ per year.
Established in 1969, APP Wholesale Ltd specialises in the distribution of heating and hot water products to the plumbing and heating sector from nine regional locations around the UK, and we are proud to offer our customers the best quality products at the right price. APP Wholesale Ltd is part of the Lords Group of companies, offering plenty of room for growth and development.
APP Wholesale Ltd is seeking a proactive and organised Sales Office Administrator to support the daily operations of our busy sales office in Erith. This temp-to-perm opportunity is perfect for someone who thrives in a fast-paced environment and has strong administrative and communication skills. Successful performance during the temporary period will lead to a permanent role.
Key Responsibilities- Administrative Support
- Maintain accurate customer and order information within internal Business Central systems.
- Prepare, process, and track sales orders, quotations, and delivery paperwork.
- Handle incoming calls, emails, and general sales enquiries.
- Keep internal trackers, spreadsheets, and shared files up to date.
- Provide day‑to‑day admin support to the Sales Manager and wider sales team.
- Liaise with logistics, production, and warehouse teams to ensure smooth order processing.
- Assist in creating weekly/monthly KPIs, sales reports, and forecasting data.
- Provide customers with updates on products, pricing, order status, and delivery times.
- Resolve after‑sales queries professionally and efficiently.
- Maintain consistent and effective communication to strengthen customer relationships.
- Maintain structured digital and physical filing systems.
- Support meeting scheduling, note-taking, and diary coordination.
- Assist with onboarding administration for new starters within the sales office.
- Essential
- Strong administrative and organisational skills.
- Excellent verbal and written communication.
- Confident user of Microsoft Office (Excel, Outlook, Word, Teams).
- High attention to detail and accurate data entry skills.
- Ability to manage multiple tasks and work to deadlines.
- Experience in an admin, office, or coordinator role.
- Experience in a sales office, wholesale, or distribution environment.
- Customer service background.
- Positive, proactive, and reliable.
- Team‑oriented with strong interpersonal skills.
- Calm, organised, and solutions‑focused under pressure.
- Professional and approachable manner.
- 8:00am – 5:00pm, Monday to Friday (Please note: Working hours may be subject to change in the future based on business needs).
- Full-time, on-site role at APP Wholesale Ltd, Erith.
- Competitive hourly rate, with conversion to permanent salary after the temp period.
Upon successful completion of the temporary phase, the role will transition to a permanent Sales Office Administrator position. There is room for development into more senior administrative or sales support roles within APP Wholesale Ltd.
Sales Office Administrator in London employer: Lords Group Trading Plc
Contact Detail:
Lords Group Trading Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Office Administrator in London
✨Tip Number 1
Get to know the company! Research APP Wholesale Ltd and understand their products and values. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since the role involves handling calls and emails, make sure you can articulate your thoughts clearly. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Be proactive during the interview! Ask insightful questions about the sales office operations and how you can contribute. This shows your enthusiasm and willingness to jump right in.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your interest in the company directly.
We think you need these skills to ace Sales Office Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your strong administrative and organisational skills. Use keywords from the job description to show we’re on the same page about what you bring to the table.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you’re excited about the Sales Office Administrator role and how your experience aligns with our needs. Keep it friendly and professional!
Show Off Your Communication Skills: Since communication is key in this role, make sure your written application reflects your excellent verbal and written communication skills. A clear and concise application will impress us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Lords Group Trading Plc
✨Know Your Stuff
Before the interview, make sure you understand APP Wholesale Ltd's products and services. Familiarise yourself with their role in the plumbing and heating sector. This will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Skills
Highlight your administrative and organisational skills during the interview. Be ready to discuss specific examples of how you've managed multiple tasks or improved processes in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Be Customer-Focused
Since customer support is key in this role, prepare to discuss how you've handled customer queries in the past. Share examples that demonstrate your ability to communicate effectively and resolve issues efficiently, showcasing your proactive approach.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, company culture, or growth opportunities within APP Wholesale Ltd. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
