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- Tasks: Lead a dynamic timber branch, driving sales and building customer relationships.
- Company: Join Lords Builders Merchants, a family-run business with a supportive culture.
- Benefits: Enjoy a competitive salary, performance bonuses, and career growth opportunities.
- Why this job: Make a real impact in a specialist business while developing your leadership skills.
- Qualifications: Management experience in timber or builders’ merchant environments is essential.
- Other info: Be part of a diverse team that values every voice and perspective.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Know timber. Lead people. Grow a specialist business. We’re looking for a commercially focused Branch Manager to lead our specialist timber site in Hemel Hempstead. This is a brilliant opportunity to run an established, successful branch within a business known for quality, service and deep product knowledge. You’ll be hands‑on with your team, visible to customers and fully accountable for performance — driving growth while keeping the culture strong, supportive and customer‑first.
WHAT YOU’LL BE DOING:
- Leading the day-to-day operation of the branch across sales, service, stock and people
- Working alongside your team to deliver expert advice and build lasting customer relationships
- Growing the business through local engagement and proactive sales activity
- Maintaining high standards in stock accuracy, product quality and Health & Safety
- Coaching and developing your team to be at their best
- Ensuring our specialist timber services are delivered efficiently and professionally
WHAT WE’RE LOOKING FOR:
- Management experience within a timber or builders’ merchant environment
- Strong technical knowledge of timber products
- A hands‑on, visible leadership style
- Commercial awareness and the ability to drive performance
- A strong focus on customer service and team development
- A proactive, organised and down‑to‑earth approach
WHAT YOU’LL GET:
- Competitive salary with performance‑related bonus
- A supportive, team‑focused culture where your contribution is recognised
- Ongoing development and genuine career progression within a growing national group
This isn’t just about running a branch - You’ll be leading a specialist timber business that customers rely on for expertise, quality and service — strengthening local relationships, developing your people and playing a key role in our continued growth. At Lords, we work as one team, we take pride in what we do, and we build long‑term partnerships with our customers and each other. If you’re ready to lead a specialist branch where your knowledge and leadership will make a real impact, we’d love to hear from you.
Branch Manager in Hemel Hempstead employer: Lords Group Trading Plc
Contact Detail:
Lords Group Trading Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager in Hemel Hempstead
✨Tip Number 1
Get to know the company inside out! Research Lords Builders Merchants, their values, and their approach to customer service. This will help you tailor your conversations and show that you're genuinely interested in leading their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to management and customer service. Think about how you can demonstrate your hands-on leadership style and your commercial awareness through real-life examples.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Branch Manager in Hemel Hempstead
Some tips for your application 🫡
Know Your Stuff: Make sure you highlight your knowledge of timber products in your application. We want to see that you understand the ins and outs of the industry, so don’t hold back on showcasing your expertise!
Show Off Your Leadership Skills: We’re looking for a hands-on leader, so be sure to include examples of how you've successfully managed teams in the past. Share stories that demonstrate your ability to coach and develop others while keeping the team motivated.
Customer First, Always: Since customer service is key for us, make it clear how you’ve prioritised customer relationships in your previous roles. We love seeing candidates who can build lasting connections with clients!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity to join our team.
How to prepare for a job interview at Lords Group Trading Plc
✨Know Your Timber
Brush up on your technical knowledge of timber products before the interview. Be ready to discuss specific types, their uses, and any recent trends in the industry. This will show that you’re not just a manager but someone who truly understands the product.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led teams in the past. Highlight your hands-on approach and how you’ve fostered a supportive culture. Use anecdotes that demonstrate your ability to coach and develop team members effectively.
✨Emphasise Customer Relationships
Think of instances where you’ve built strong customer relationships or improved customer service. Be ready to explain how you would engage with local customers and drive proactive sales activity at the branch.
✨Demonstrate Commercial Awareness
Research the company and its competitors. Be prepared to discuss how you can drive performance and growth for the branch. Show that you understand the importance of stock accuracy and health & safety in maintaining high standards.