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- Tasks: Support daily sales operations and maintain customer information in a fast-paced environment.
- Company: Join APP Wholesale Ltd, a leading distributor in the plumbing and heating sector since 1969.
- Benefits: Competitive hourly rate with potential for permanent role and career growth opportunities.
- Why this job: Perfect for organised individuals looking to thrive in a dynamic sales office.
- Qualifications: Strong admin skills, excellent communication, and experience in an office or coordinator role.
- Other info: Opportunity for progression into senior roles within a supportive team.
The predicted salary is between 24000 - 36000 £ per year.
Established in 1969, APP Wholesale Ltd specialises in the distribution of heating and hot water products to the plumbing and heating sector from nine regional locations around the UK, and we are proud to offer our customers the best quality products at the right price. APP Wholesale Ltd is part of the Lords Group of companies, offering plenty of room for growth and development.
APP Wholesale Ltd is seeking a proactive and organised Sales Office Administrator to support the daily operations of our busy sales office in Erith. This temp-to-perm opportunity is perfect for someone who thrives in a fast-paced environment and has strong administrative and communication skills. Successful performance during the temporary period will lead to a permanent role.
Key Responsibilities- Administrative Support
- Maintain accurate customer and order information within internal Business Central systems.
- Prepare, process, and track sales orders, quotations, and delivery paperwork.
- Handle incoming calls, emails, and general sales enquiries.
- Keep internal trackers, spreadsheets, and shared files up to date.
- Provide day‑to‑day admin support to the Sales Manager and wider sales team.
- Liaise with logistics, production, and warehouse teams to ensure smooth order processing.
- Assist in creating weekly/monthly KPIs, sales reports, and forecasting data.
- Provide customers with updates on products, pricing, order status, and delivery times.
- Resolve after‑sales queries professionally and efficiently.
- Maintain consistent and effective communication to strengthen customer relationships.
- Maintain structured digital and physical filing systems.
- Support meeting scheduling, note-taking, and diary coordination.
- Assist with onboarding administration for new starters within the sales office.
- Essential
- Strong administrative and organisational skills.
- Excellent verbal and written communication.
- Confident user of Microsoft Office (Excel, Outlook, Word, Teams).
- High attention to detail and accurate data entry skills.
- Ability to manage multiple tasks and work to deadlines.
- Experience in an admin, office, or coordinator role.
- Experience in a sales office, wholesale, or distribution environment.
- Customer service background.
- Positive, proactive, and reliable.
- Team‑oriented with strong interpersonal skills.
- Calm, organised, and solutions‑focused under pressure.
- Professional and approachable manner.
- 8:00am – 5:00pm, Monday to Friday (Please note: Working hours may be subject to change in the future based on business needs).
- Full-time, on-site role at APP Wholesale Ltd, Erith.
- Competitive hourly rate, with conversion to permanent salary after the temp period.
Upon successful completion of the temporary phase, the role will transition to a permanent Sales Office Administrator position. There is room for development into more senior administrative or sales support roles within APP Wholesale Ltd.
Sales Office Administrator in Erith employer: Lords Group Trading Plc
Contact Detail:
Lords Group Trading Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Office Administrator in Erith
✨Tip Number 1
Get to know the company inside out! Research APP Wholesale Ltd, their products, and their values. This way, when you get that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can go a long way in making a lasting impression and might even get you a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales administration. Think about how your skills match the job description and be ready to share examples of your past experiences that highlight your organisational and communication skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Sales Office Administrator position.
We think you need these skills to ace Sales Office Administrator in Erith
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your strong administrative and organisational skills. Use keywords from the job description to show we’re on the same page about what you bring to the table.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Share why you’re excited about the Sales Office Administrator role and how your experience aligns with our needs. Keep it friendly and professional!
Show Off Your Communication Skills: Since communication is key in this role, make sure your written application reflects your excellent verbal and written communication skills. A clear and concise application will impress us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Lords Group Trading Plc
✨Know Your Stuff
Before the interview, make sure you understand APP Wholesale Ltd's products and services. Familiarise yourself with their role in the plumbing and heating sector. This will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Skills
Highlight your administrative and organisational skills during the interview. Be ready to discuss specific examples of how you've managed multiple tasks or improved processes in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Be Customer-Focused
Since customer support is key in this role, prepare to discuss your experience in handling customer queries. Think of a time when you resolved an issue effectively and how you maintained communication with the customer throughout the process.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, what a typical day looks like for a Sales Office Administrator, or how success is measured in the role. This shows you're engaged and serious about the position.
