At a Glance
- Tasks: Get hands-on experience in customer service, stock control, and more at Lords Builders Merchants.
- Company: Join a family-run business with a supportive team and a focus on growth.
- Benefits: Competitive salary, discretionary bonus, and excellent career progression opportunities.
- Other info: Diversity and inclusion are at our core; everyone is welcome at Lords!
- Why this job: Start your journey in a thriving industry with real opportunities for personal and professional development.
- Qualifications: No experience needed, just a positive attitude and eagerness to learn.
The predicted salary is between 13312 - 21149 £ per year.
Looking to build a solid future? Join Lords Builders Merchants in Sutton as a Branch Apprentice and start your journey in an industry that offers real opportunities for growth and development. Our apprenticeship programme gives you hands‑on experience while you learn — working alongside a supportive team and gaining practical skills across all areas of the branch.
Responsibilities
- Face‑to‑face customer service and support at the Trade Counter
- Helping with the distribution of building materials to customers and delivery vehicles
- Supporting stock control and warehouse tasks
- Assisting with goods in/out and keeping the yard clean and organised
- Helping to raise quotes and process orders
- Learning how to safely operate tools and machinery (including forklifts)
- Supporting with office admin and answering incoming calls
- Shadowing team members to understand how each part of the branch contributes
This is a great opportunity to gain experience across the business — from the yard to the trade counter — and discover where your strengths and interests lie.
Salary & Hours
Salary range: £13,312-£21,149.44 per annum.
Benefits: Discretionary bonus scheme.
Hours: 7am‑5pm Tuesday‑Friday, 8am‑12pm Saturday.
Requirements
- You don’t need previous experience — just the right attitude and a strong work ethic.
- Someone hardworking, reliable, and eager to learn
- A friendly communicator who’s comfortable engaging with customers
- A team player with a proactive attitude and willingness to help wherever needed
- Safety‑conscious and respectful of others
- Committed to building a long‑term career in the builders’ merchant industry
There are excellent progression opportunities for the right person, and we’ll support you every step of the way as you grow within the business.
Company Description
Lords Builders Merchants was established 40 years ago and remains a family‑run business. Our network of branches offers a broad range of building materials and extended delivery area for trade professionals and homeowners across London and the Home Counties. Part of the Lords Group of companies, Lords Builders Merchants offers good opportunities for growth and development. Lords Group is an equal opportunity employer that recognises the importance of diversity and inclusion. Our workplace is for everyone! The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward‑thinking. So, bring us your personal experience, your perspectives, and your background and come and join the Lords family.
Branch Apprentice: Learn the Trade, Grow with Us in Sutton employer: Lords Builders Merchants
Lords Builders Merchants in Sutton is an exceptional employer, offering a supportive and inclusive work culture where apprentices can thrive. With hands-on training, a commitment to employee growth, and a focus on diversity, you'll gain valuable skills while being part of a family-run business that values your contributions. Join us to build a rewarding career in the builders' merchant industry, where every day presents new opportunities for learning and advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Apprentice: Learn the Trade, Grow with Us in Sutton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lords Builders Merchants. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As a Branch Apprentice, you'll be interacting with customers and team members all day. Try role-playing common customer service scenarios with friends or family to build your confidence and communication skills.
✨Tip Number 3
Show your eagerness to learn! During interviews, highlight your willingness to pick up new skills and your enthusiasm for the builders' merchant industry. Share examples of how you've tackled challenges in the past and what you've learned from them.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and gives you a better chance to stand out. Plus, it’s super easy to navigate!
We think you need these skills to ace Branch Apprentice: Learn the Trade, Grow with Us in Sutton
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for learning and growing in the builders' merchant industry shine through. We want to see that you're eager to dive into this role and make the most of the apprenticeship!
Tailor Your Application:Make sure to customise your application to highlight how your skills and attitude align with what we're looking for. Mention any relevant experiences, even if they're not directly related, to show us why you'd be a great fit for our team.
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique perspective and experiences that make you who you are — we want to know the real you!
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. This way, we can easily track your application and get back to you as soon as possible. We can't wait to hear from you!
How to prepare for a job interview at Lords Builders Merchants
✨Know the Company
Before your interview, take some time to research Lords Builders Merchants. Understand their values, history, and what they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Enthusiasm
As a Branch Apprentice, they’re looking for someone eager to learn and grow. During the interview, express your excitement about the opportunity and share why you want to start a career in the builders’ merchant industry. A positive attitude can go a long way!
✨Prepare for Practical Questions
Expect questions that assess your problem-solving skills and customer service abilities. Think of examples from your past experiences, even if they’re not directly related to the job. Demonstrating how you handle challenges or work in a team will impress them.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, opportunities for progression, or what a typical day looks like. This shows you’re serious about the role and helps you gauge if it’s the right fit for you.
