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- Tasks: Assist customers with plumbing product sales and manage stock control.
- Company: Join Lords Group, a supportive team focused on excellent service.
- Benefits: Enjoy a dynamic work environment with opportunities for growth.
- Why this job: Be part of a hands-on role that values hard work and initiative.
- Qualifications: Experience in plumbing sales and strong product knowledge required.
- Other info: Driving licence needed for occasional local deliveries.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a Plumbing Trade Counter Assistant:
We’re looking for an experienced and customer-focused Plumbing Trade Counter Assistant to join our team in Beaconsfield , working within our busy Plumbing & Heating department .
This is a varied, hands-on role that combines plumbing product sales with stock control and warehouse responsibilities . You’ll be working closely with trade customers, suppliers, and the wider branch team to ensure a smooth, efficient, and professional service.
Responsibilities:
· Providing face-to-face and telephone support to trade and retail plumbing customers
· Processing orders, preparing quotes, and handling customer queries with confidence
· Proactively making outbound calls to follow up leads and grow local sales
· Managing goods-in , stock movements, and showroom replenishment
· Picking stock for customer orders and maintaining accurate stock records
· Keeping the warehouse area clean, safe, and organised
· Occasionally making local deliveries in the company van (driving licence required)
At Lords, we’re all about supporting each other and delivering great service. If you enjoy working with trade customers, know your plumbing products, and want to be part of a team that values hard work and initiative — we’d love to hear from you.
Hours:7am-5pm Mon-Fri, 7am-12pm alternate Saturdays
If you are currently working for Lords Group, you will need to notify your line manager of your intention to apply for this role.Please send your full CV to: heather.mcmeckan@lordsbm.co.uk
Requirements
· Proven experience in plumbing sales , ideally in a plumbers\’ merchant or trade counter setting
· Strong knowledge of plumbing and heating products
· A proactive, customer-first attitude with excellent communication skills
· Confidence using order systems, email, and stock management tools
· Good organisational skills and attention to detail
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Plumbing Trade Counter Assistant - Beaconsfield employer: Lords Builders Merchants
Contact Detail:
Lords Builders Merchants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing Trade Counter Assistant - Beaconsfield
✨Tip Number 1
Familiarise yourself with the plumbing products and services offered by the company. Knowing the ins and outs of their inventory will not only boost your confidence but also impress potential employers during any discussions.
✨Tip Number 2
Network with professionals in the plumbing industry, especially those who work at trade counters or merchants. Engaging with them can provide you with valuable insights and possibly even referrals that could help you land the job.
✨Tip Number 3
Prepare to demonstrate your customer service skills in a practical way. Think of examples from your past experiences where you successfully handled customer queries or resolved issues, as this will be crucial for the role.
✨Tip Number 4
Show your enthusiasm for the role by researching the company culture and values. Be ready to discuss how your personal work ethic aligns with their commitment to teamwork and customer satisfaction during any interviews.
We think you need these skills to ace Plumbing Trade Counter Assistant - Beaconsfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in plumbing sales and any relevant roles you've held in a plumbers' merchant or trade counter setting. Emphasise your knowledge of plumbing and heating products, as well as your customer service skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your proactive, customer-first attitude. Mention specific examples of how you've successfully supported trade customers in the past and how you can contribute to the team at Lords.
Highlight Relevant Skills: In your application, be sure to mention your confidence using order systems, email, and stock management tools. Good organisational skills and attention to detail are crucial for this role, so provide examples of how you've demonstrated these in previous positions.
Follow Up: After submitting your application, consider following up with a polite email to express your continued interest in the position. This shows initiative and enthusiasm for the role, which is something that Lords values.
How to prepare for a job interview at Lords Builders Merchants
✨Know Your Plumbing Products
Make sure you brush up on your knowledge of plumbing and heating products before the interview. Being able to confidently discuss various products and their applications will show that you're well-prepared and knowledgeable, which is crucial for a role that involves customer interaction.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. This role requires a proactive, customer-first attitude, so be ready to share how you've handled customer queries or resolved issues effectively.
✨Familiarise Yourself with Stock Management
Since the role involves stock control and warehouse responsibilities, it’s beneficial to understand basic stock management principles. Be prepared to discuss any relevant experience you have with inventory systems or managing stock levels.
✨Show Enthusiasm for Teamwork
The job emphasises supporting each other and delivering great service as a team. Be ready to talk about how you’ve collaborated with colleagues in the past and how you can contribute to a positive team environment at Lords Group.
