At a Glance
- Tasks: Lead the Plumbing & Heating department and drive sales through excellent customer service.
- Company: Join Lords Builders Merchants, a supportive and expanding team.
- Benefits: Competitive salary, bonus scheme, staff discounts, and 23 days holiday.
- Other info: Work in a fast-paced environment with a positive team-focused culture.
- Why this job: Make a real impact in a hands-on role with growth opportunities.
- Qualifications: Experience in plumbing sales and strong product knowledge required.
The predicted salary is between 30000 - 40000 € per year.
Plumbing & Heating expertise. Customer focus. Leadership that makes a difference. We’re looking for an experienced Plumbing & Heating Manager to lead the Plumbing & Heating department at our Ladbroke Grove branch. This is a hands‑on role in a busy merchant environment, where product knowledge, customer relationships, and commercial awareness all matter. You’ll be joining a supportive branch team within Lords Builders Merchants, with the opportunity to make a real impact and grow your career as part of a successful and expanding group.
What You’ll Be Doing
- Leading the day‑to‑day running of the Plumbing & Heating department
- Building strong relationships with existing and prospective customers
- Driving sales growth through excellent service and product knowledge
- Managing stock levels, ordering, and product availability
- Providing expert advice across plumbing and heating products and solutions
- Working with suppliers to secure competitive pricing and availability
- Ensuring the department operates safely and in line with company standards
- Supporting and motivating the wider branch team
What We’re Looking For
- Previous experience in plumbing sales within a merchanting environment (essential)
- Supervisory or management experience
- Strong knowledge of plumbing and heating products and systems
- A commercial mindset with a customer‑focused approach
- Confidence working in a fast‑paced branch environment
- Experience with stock control and department management
- A positive, team‑focused attitude
- Eligibility to work in the UK
What We Offer
- Hours: 7am‑5pm Mon‑Fri, 7am‑12pm alternate Saturdays
- Competitive salary
- Discretionary bonus scheme
- 23 days holiday plus Bank Holidays
- Staff discount
- Long‑term career opportunities within Lords Group
If you’re looking for a role where you can make a real impact, be part of a supportive team, and continue developing your career within a growing business, we’d love to hear from you.
Plumbing & Heating Manager employer: Lords Builders Merchants
At Lords Builders Merchants, we pride ourselves on being an excellent employer that values expertise and customer focus. Our supportive work culture fosters collaboration and growth, providing you with the opportunity to lead a dynamic Plumbing & Heating department in our Ladbroke Grove branch. With competitive salaries, a discretionary bonus scheme, and long-term career opportunities, you'll find a rewarding environment where your contributions truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Plumbing & Heating Manager
✨Tip Number 1
Network like a pro! Reach out to your contacts in the plumbing and heating industry. Attend local events or trade shows to meet potential employers and showcase your expertise. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by brushing up on your product knowledge. Be ready to discuss specific plumbing and heating systems and how you've successfully managed teams in the past. Show them you’re the expert they need!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for openings at Lords Builders Merchants. Tailor your approach to show how you can make a real impact in their team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, who doesn’t appreciate a bit of gratitude?
We think you need these skills to ace Plumbing & Heating Manager
Some tips for your application 🫡
Show Off Your Expertise:Make sure to highlight your plumbing and heating knowledge in your application. We want to see how your experience aligns with the role, so don’t hold back on showcasing your skills and past achievements!
Customer Focus is Key:Since customer relationships are crucial for us, share examples of how you've built strong connections with clients in the past. This will show us that you understand the importance of a customer-focused approach.
Leadership Matters:As a Plumbing & Heating Manager, you'll be leading a team. So, include any supervisory or management experience you have. We’re looking for someone who can motivate and support their team, so let us know how you’ve done this before!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Lords Builders Merchants
✨Know Your Stuff
Brush up on your plumbing and heating knowledge before the interview. Be ready to discuss specific products, systems, and solutions. This will show that you’re not just a manager but an expert who can provide valuable insights.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated your team or improved performance. This is your chance to demonstrate that you can make a difference in the branch.
✨Customer Focus is Key
Be ready to talk about how you’ve built strong relationships with customers. Share specific instances where your customer service made a positive impact on sales or customer satisfaction. This will highlight your commercial mindset.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s approach to plumbing and heating, stock management, and team dynamics. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
