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- Tasks: Manage and grow key trade accounts while delivering exceptional customer service.
- Company: Join a family-run business with a strong focus on relationships and service.
- Benefits: Opportunities for growth, a supportive team, and a diverse workplace.
- Why this job: Make a real impact in a people-focused environment with your sales expertise.
- Qualifications: 3+ years in building materials sales and excellent communication skills.
- Other info: Field-based role with a dynamic team and great career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Lords Builders Merchants was established 40 years ago and remains a family-run business. Our network of branches offers a broad range of building materials and an extended delivery area for trade professionals and homeowners across London and the Home Counties. Part of the Lords Group of companies, Lords Builders Merchants offers good opportunities for growth and development.
Lords Group is an equal opportunity employer that recognises the importance of diversity and inclusion. Our workplace is for everyone! The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking. So, bring us your personal experience, your perspectives, and your background and come and join the Lords family.
We’re looking for a results-driven Key Account Manager to join our team, focused on the South Region of our branch network – Sutton, Mitcham and Putney branches. If you have proven experience in builder’s merchants’ sales and enjoy building strong relationships that deliver real value, this could be your next step. You’ll be responsible for growing and managing key trade accounts across the South, helping us deliver exceptional service and drive sustainable business growth. This is a field-based role — you’ll spend your time out on your patch meeting customers and working closely with branch teams to stay connected to the day-to-day.
Responsibilities:
- Managing and growing a portfolio of key trade accounts across the South
- Actively developing new business opportunities in line with sales targets
- Working closely with branch managers and sales teams to align on pricing, service, and customer expectations
- Maintaining strong knowledge of products, pricing structures, and the competitive landscape
- Supporting marketing and promotional activity to grow visibility in the region
- Delivering excellent customer service and building long-term relationships with clients
At Lords, we’re a growing business built on strong relationships and great service. If you’re ready to bring your sales expertise to a people-focused team where your contribution is recognised, we’d love to hear from you.
If you are currently working for Lords Group, you will need to notify your line manager of your intention to apply for this role. Please send your full CV to: heather.mcmeckan@lordsbm.co.uk
Requirements:
- At least 3 years of experience in building materials sales
- A self-motivated, results-focused approach with a strong understanding of the trade customer base
- Excellent communication, negotiation, and presentation skills
- Ability to manage your own diary and operate effectively on the road and in-branch
- A team player who collaborates well with internal stakeholders
- Full UK driving licence and right to work in the UK
Key Account Manager - South Region employer: Lords Builders Merchants
Contact Detail:
Lords Builders Merchants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager - South Region
✨Tip Number 1
Get to know the company inside out! Research Lords Builders Merchants and understand their values, products, and customer base. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get the inside scoop on the company culture and what they look for in a Key Account Manager. Plus, it’s a great way to make connections that could help you land the job!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales and account management. Think about specific examples from your past experience that demonstrate your skills and how you can add value to Lords Builders Merchants.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website to ensure your application gets the attention it deserves!
We think you need these skills to ace Key Account Manager - South Region
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Key Account Manager role. Highlight your sales achievements in builder’s merchants and any relevant relationships you've built with trade customers.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for our team. Share your passion for building materials and how your experience aligns with our values of strong relationships and exceptional service.
Showcase Your Results-Driven Mindset: In your application, emphasise your results-focused approach. We want to see examples of how you've successfully managed accounts and driven business growth in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Lords Builders Merchants
✨Know Your Products Inside Out
Make sure you have a solid understanding of the building materials you'll be dealing with. Familiarise yourself with the product range, pricing structures, and any recent changes in the market. This knowledge will not only impress your interviewers but also help you answer questions confidently.
✨Showcase Your Relationship-Building Skills
Since this role is all about managing key accounts, be prepared to discuss your experience in building strong relationships. Share specific examples of how you've successfully nurtured client connections and delivered value. This will demonstrate that you understand the importance of customer service in driving business growth.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving and negotiation skills. Think of situations where you've had to overcome challenges or meet sales targets. Practising these scenarios will help you articulate your thought process and approach during the interview.
✨Align with Their Values
Lords Builders Merchants values diversity and inclusion, so make sure to highlight your personal experiences and perspectives. Show how your background aligns with their commitment to a people-focused team. This will help you stand out as a candidate who fits well within their company culture.
