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- Tasks: Deliver building materials safely and efficiently while providing excellent customer service.
- Company: Join a supportive team at a well-established builders' merchant.
- Benefits: Reliable hours, friendly culture, and commitment to your safety and development.
- Why this job: Be part of a trusted local merchant with opportunities for growth.
- Qualifications: Valid Class 2 licence, HIAB preferred, and strong customer service skills.
- Other info: Dynamic role with a focus on safety and teamwork.
The predicted salary is between 30000 - 42000 £ per year.
Are you an experienced and reliable HGV Driver looking to join a supportive team in a well-established builders\’ merchant? We’re looking for a customer-focused, safety-conscious HGV Driver to join the team at our branch in Hayes.
This is a hands-on role where you’ll play a key part in delivering building materials to our customers safely, efficiently, and with great service — every time.
Responsibilities
- Transporting and delivering goods to customer sites across the region
- Loading, unloading, and ensuring correct stock movement and delivery
- Using a crane (HIAB) safely and in accordance with regulations (training can be provided)
- Completing daily vehicle and defect checks, maintaining clean and safe vehicles
- Liaising with customers to provide excellent service on every drop
- Following company procedures for delivery, paperwork, and stock returns
- Supporting the wider branch and logistics team where needed
At Lords Builders Merchants, you’ll be part of a trusted local merchant with the backing of a growing national group. We offer a friendly, down-to-earth team culture, reliable hours, and a commitment to your safety and development.
Hours: 6.30am-4.30pm Mon-Fri, 8am-12pm alternate Saturdays
If you are currently working for Lords Group, you will need to notify your line manager of your intention to apply for this role. Please send your full CV to: heather.mcmeckan@lordsbm.co.uk
Requirements
- A valid Class 2 (Cat C) licence and Driver CPC
- A valid HIAB licence (brick grab) is preferred — or willingness to train
- A minimum of 2 years’ experience in a similar multi-drop delivery role
- Strong customer service and communication skills
- Confidence navigating local delivery routes safely and efficiently
- Good organisational skills and the ability to stay calm under pressure
- High standards of safety, timekeeping, and personal presentation
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HGV Driver - Hayes employer: Lords Builders Merchants
Contact Detail:
Lords Builders Merchants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV Driver - Hayes
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lords Builders Merchants. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! If you’re nervous about the interview, try doing a mock one with a friend or family member. Focus on common questions for HGV drivers, like how you handle difficult deliveries or ensure safety on the road.
✨Tip Number 3
Show off your customer service skills! Since this role is all about delivering great service, be ready to share examples of how you've gone above and beyond for customers in the past. It’ll make you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re professional and keen on the role. And remember, apply through our website for the best chance!
We think you need these skills to ace HGV Driver - Hayes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as an HGV Driver, especially any multi-drop delivery roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your customer service and safety record!
Show Off Your Licences: If you’ve got a valid Class 2 licence or a HIAB licence, make it clear in your application! If you're willing to train for the HIAB, let us know that too. We love seeing candidates who are eager to learn and grow with us.
Keep It Professional: While we’re all about being friendly and down-to-earth, your application should still have a professional touch. Use clear language, check for typos, and make sure everything is easy to read. First impressions count!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get the best chance to shine. Plus, it’s super easy!
How to prepare for a job interview at Lords Builders Merchants
✨Know Your Stuff
Make sure you brush up on your HGV driving knowledge and the specific requirements of the role. Familiarise yourself with local delivery routes and any regulations related to HIAB operations. This will show that you're not just a driver, but someone who understands the job inside out.
✨Show Off Your Customer Service Skills
Since this role involves liaising with customers, be prepared to discuss your previous experiences in customer service. Think of examples where you went above and beyond to ensure customer satisfaction. This will highlight your commitment to providing excellent service.
✨Safety First!
Emphasise your understanding of safety protocols and vehicle maintenance. Be ready to talk about how you conduct daily vehicle checks and your approach to ensuring safe deliveries. This will demonstrate that you take safety seriously, which is crucial for this position.
✨Stay Calm Under Pressure
The ability to stay organised and calm during busy times is key. Prepare to share examples of how you've managed stressful situations in the past, especially in multi-drop delivery scenarios. This will reassure them that you can handle the demands of the job.
