Branch Manager

Branch Manager

Hemel Hempstead Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a timber branch, manage operations, and drive business growth.
  • Company: Family-run Lords Builders Merchants with a focus on quality and service.
  • Benefits: Competitive salary, performance bonuses, and ongoing training.
  • Why this job: Make a real impact in a supportive, collaborative environment.
  • Qualifications: Experience in branch management and knowledge of timber products.
  • Other info: Join a diverse team that values your unique perspective.

The predicted salary is between 36000 - 60000 ÂŁ per year.

Branch Manager at Lords Timber Hemel Hempstead

Lead a specialist branch where your expertise in timber really makes a difference.

We’re looking for an experienced and commercially minded Branch Manager to lead at Lords Timber Hemel Hempstead.

This is an exciting opportunity to take ownership of a well‑established site, strengthen local customer relationships, and guide a skilled, close‑knit team in a business known for quality, service, and specialist timber knowledge. You’ll combine hands‑on leadership with commercial awareness, ensuring smooth day‑to‑day operations and continued growth.

What you’ll be doing

  • Overseeing daily branch operations, including sales, service, stock control and team management
  • Working alongside your team to deliver expert advice and outstanding customer service
  • Driving business growth through strong local engagement and proactive sales activity
  • Managing stock accuracy, product quality, and site safety
  • Supporting and developing your team to achieve their best
  • Ensuring efficient delivery of our specialist services

What we’re looking for

  • Proven experience in branch or operations management within the timber or builders’ merchant sector
  • In‑depth knowledge of timber products and services
  • A confident communicator and hands‑on leader with a customer‑first mindset
  • Strong commercial and organisational skills
  • A good understanding of Health & Safety and site compliance
  • Approachable, proactive, and motivated to grow a specialist branch

What you’ll get

  • Competitive salary and performance‑related bonus
  • A friendly, down‑to‑earth working culture where your contribution is valued
  • Ongoing training, support and career progression within a growing Plc

At Lords, you’ll be part of a collaborative, customer‑focused business that values initiative, teamwork, and local relationships.

If you’re ready to lead a specialist branch and build on our reputation for quality timber products and service, we’d love to hear from you.

Company Description

Lords Builders Merchants was established 40 years ago and remains a family‑run business. Our network of branches offers a broad range of building materials and extended delivery area for trade professionals and homeowners in across London and the Home Counties. Part of the Lords Group of companies, Lords Builders Merchants offers good opportunities for growth and development.

Lords Group is an equal opportunity employer that recognises the importance of diversity and inclusion. Our workplace is for everyone! The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward‑thinking. So, bring us your personal experience, your perspectives, and your background and come and join the Lords family.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Sales

Industries

Wholesale Building Materials

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Branch Manager employer: Lords Builders Merchants

Lords Builders Merchants is an excellent employer, offering a competitive salary and performance-related bonuses within a friendly, down-to-earth working culture that values your contributions. With a strong focus on employee growth through ongoing training and support, you will have the opportunity to lead a skilled team in a well-established branch while fostering local customer relationships in Hemel Hempstead. Join us to be part of a collaborative, customer-focused business that champions diversity and inclusion, ensuring that every voice is heard and valued.
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Contact Detail:

Lords Builders Merchants Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Branch Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the timber industry and let them know you're on the lookout for a Branch Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by brushing up on your timber knowledge and leadership skills. Be ready to share specific examples of how you've driven growth and managed teams in the past. Show them you’re not just a fit, but the perfect fit!

✨Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your commitment.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Lords family and contributing to our success.

We think you need these skills to ace Branch Manager

Branch Management
Timber Product Knowledge
Sales Management
Customer Service Excellence
Team Leadership
Stock Control
Health & Safety Compliance
Commercial Awareness
Organisational Skills
Proactive Sales Activity
Site Safety Management
Communication Skills
Problem-Solving Skills
Motivational Leadership

Some tips for your application 🫡

Show Your Timber Expertise: Make sure to highlight your experience and knowledge in the timber sector. We want to see how your background aligns with our needs, so don’t hold back on showcasing your skills!

Tailor Your Application: Take a moment to customise your application for the Branch Manager role. Use the job description as a guide to emphasise your relevant experience and how you can contribute to our team at Lords Timber.

Be Personable: We love a friendly approach! When writing your application, let your personality shine through. Show us that you’re not just a great fit on paper but also someone who can connect with our team and customers.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Lords Timber.

How to prepare for a job interview at Lords Builders Merchants

✨Know Your Timber

Make sure you brush up on your timber knowledge before the interview. Be ready to discuss different types of timber products, their uses, and any recent trends in the industry. This will show that you're not just a manager but a specialist who can lead with expertise.

✨Showcase Your Leadership Style

Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team or improved operations. This will help demonstrate your hands-on leadership approach and your ability to develop others.

✨Understand the Business

Research Lords Builders Merchants and understand their values, culture, and what sets them apart in the market. Being able to articulate how your experience aligns with their mission will make you stand out as a candidate who truly fits the role.

✨Engage with Customer Service Scenarios

Be ready to discuss how you would handle customer service challenges. Prepare some scenarios where you turned a negative experience into a positive one. This will highlight your customer-first mindset and your ability to drive business growth through strong local engagement.

Branch Manager
Lords Builders Merchants
Location: Hemel Hempstead
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