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- Tasks: Assist in daily branch operations, customer service, and team coordination.
- Company: Join a family-run business with 40 years of experience in building materials.
- Benefits: Enjoy a competitive salary, discretionary bonuses, and 21 days holiday plus Bank Holidays.
- Why this job: Be part of a supportive team with opportunities for growth and a varied workday.
- Qualifications: 2 years' experience in a Builder's Merchant and strong communication skills required.
- Other info: Work hours are 7am-5pm Mon-Fri, with alternate Saturdays.
The predicted salary is between 28800 - 43200 £ per year.
Lords Builders Merchants was established 40 years ago and remains a family-run business. Our network of branches offers a broad range of building materials and an extended delivery area for trade professionals and homeowners across London and the Home Counties. Part of the Lords Group of companies, Lords Builders Merchants offers good opportunities for growth and development.
Lords Group is an equal opportunity employer that recognises the importance of diversity and inclusion. Our workplace is for everyone! The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking.
We’re looking for a dependable and proactive Assistant Branch Manager to join our team at the newly opened branch of Lords Builders Merchants in Bicester. This is a great opportunity for someone who enjoys being involved in the day-to-day running of a busy branch and is ready to take the next step in their career.
Working closely with the Branch Manager, you’ll support all areas of the operation — from customer service and sales to stock control and team coordination. This is a hands-on role, ideal for someone who takes pride in their work and is comfortable stepping in wherever needed.
Key Responsibilities:- Assist with daily branch operations and team support
- Help manage stock, transport, and purchasing processes
- Engage with customers and support the sales team to drive growth
- Ensure health & safety and company standards are maintained
- Support team development and performance, including HR tasks
- Carry out admin duties such as cash reconciliation and banking
- Contribute to high standards across the branch in service and presentation
At Lords, you’ll be part of a supportive, hard-working team where no two days are the same. This is a varied and rewarding role with real opportunities for progression.
Competitive Salary OfferedHours: 7am-5pm Mon-Fri, 7am-12pm alternate Saturdays
Holiday: 21 days per year plus Bank Holidays
Benefits: Discretionary bonus schemeRequirements:- At least 2 years’ experience in a Builder’s Merchant
- A practical, team-oriented approach with a strong work ethic
- Confidence in taking initiative and supporting leadership when required
- Strong communication and organisational skills
- A focus on delivering great customer service and maintaining a positive team environment
- Eligible to work in the UK
Assistant Branch Manager employer: Lords Builders Merchants
Contact Detail:
Lords Builders Merchants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Branch Manager
✨Tip Number 1
Familiarise yourself with the specific products and services offered by Lords Builders Merchants. Understanding their range will not only help you in conversations during interviews but also demonstrate your genuine interest in the company.
✨Tip Number 2
Network with current or former employees of Lords Builders Merchants. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your previous experience in a Builder’s Merchant context. Think of specific examples where you've demonstrated strong leadership, customer service, and teamwork, as these are key qualities they are looking for in an Assistant Branch Manager.
✨Tip Number 4
Showcase your understanding of health and safety standards relevant to the building materials industry. Being able to articulate how you would maintain these standards in the branch will set you apart as a candidate who is proactive and responsible.
We think you need these skills to ace Assistant Branch Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the building materials industry, particularly any roles similar to an Assistant Branch Manager. Emphasise your skills in customer service, team coordination, and stock management.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention your understanding of Lords Builders Merchants' values, such as diversity and inclusion, and how your personal experiences align with their mission.
Showcase Relevant Experience: In your application, provide specific examples of your past work that demonstrate your ability to manage daily operations, support a team, and engage with customers effectively. Use metrics where possible to illustrate your impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Lords Builders Merchants
✨Show Your Knowledge of the Industry
Make sure to brush up on your knowledge of the building materials industry. Familiarise yourself with current trends, products, and challenges that builders merchants face. This will demonstrate your genuine interest in the role and the company.
✨Emphasise Teamwork and Leadership Skills
As an Assistant Branch Manager, you'll need to support and lead a team. Be prepared to discuss your previous experiences in managing teams, resolving conflicts, and fostering a positive work environment. Share specific examples that highlight your leadership style.
✨Prepare for Customer Service Scenarios
Customer service is key in this role. Think of examples where you've successfully handled customer complaints or gone above and beyond to meet customer needs. This will show your commitment to delivering excellent service.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask about the company culture, growth opportunities, or specific challenges the branch is currently facing. This shows your enthusiasm for the position and helps you assess if it's the right fit for you.