Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and optimise logistics operations across multiple UK sites for a dynamic team.
- Company: Join a market leader in specialist logistics, crucial for life-saving supply chains.
- Benefits: Enjoy competitive salary, career development opportunities, and a collaborative work culture.
- Why this job: Make a real impact in logistics while fostering innovation and sustainability.
- Qualifications: 10+ years in business operations with strong leadership and logistics management experience required.
- Other info: Occasional travel to various sites and a chance to work with top global manufacturers.
The predicted salary is between 43200 - 72000 £ per year.
Location: Ashford
About the Role
We are seeking an exceptionally driven, performance-focused, and innovative Business Operations Manager to join our clients dynamic team. Reporting to the Country Manager, you will oversee and optimise all aspects of logistics operations across multiple UK sites. As a market leader in specialist Logistics solutions and a trusted partner to leading global product manufacturers, they play a crucial role in life-saving supply chains. We work meticulously with customers to create efficient, innovative, and sustainable delivery models while maintaining our core values of customer-focused solutions, employee orientation, entrepreneurial spirit, integrity, and continuity.
Key Responsibilities
- Strategic Operations Management
- Develop and execute operational strategies aligned with company objectives
- Provide direction and guidance to ensure efficient and cost-effective service delivery
- Continuously assess and improve operational workflows and processes to maximise efficiency
- Drive continuous improvement initiatives across logistics, inventory management, and transportation
- Team Leadership & Development
- Lead and mentor a team of operational staff across multiple locations
- Review, revise and deliver training on process updates ensuring alignment across all departments and depots
- Foster a culture of collaboration, performance excellence, and accountability
- Develop talent through training programs and local development initiatives
- Financial Management
- Oversee preparation and management of operations budgets
- Monitor costs and ensure operations remain within budgetary expectations
- Identify cost-saving opportunities while maintaining and improving service levels
- Customer Excellence
- Ensure logistics services meet customer SLAs and contractual obligations
- Address customer issues and service failures, implementing corrective solutions
- Collaborate with sales and customer service teams to understand and cascade customer expectations
- Performance & Compliance
- Analyse performance trends in operational efficiency, inventory management, transportation, and service quality
- Provide regular reports to senior leadership on operational performance, challenges, and goal progress
- Work with HSEQ manager to ensure compliance and quality-focused operations
- Ensure operations comply with safety standards and environmental requirements
- Innovation & Technology
- Evaluate system solutions to improve operational performance, including warehouse and transportation management systems
- Maintain understanding of industry trends, technologies, and best practices
- Conduct competitor analysis to drive operational success
Additional Requirements
- Address staff performance issues decisively and in line with company policies
- Manage risk through proper handling of goods and logistics
- Manage site facilities matters efficiently
- Occasional travel to Milton Keynes and Manchester sites
- Occasional travel to client sites
Essential Requirements
- Experience & Qualifications
- 10+ years of experience in business operations, with significant operational management experience in logistics or supply chain industry
- Proven track record of successfully managing complex logistics operations and delivering positive results
- Experience managing multiple cross-functional teams with proven performance management, coaching and leadership skills
- Full UK driving licence
- Skills & Competencies
- Strong leadership, people management, communication, and team-building skills
- Ability to manage budgets and drive cost efficiencies
- Exceptional problem-solving, analytical skills, trend analysis and strategic thinking abilities
- Experience with logistics and supply chain management software and technologies
- Familiarity with regulatory compliance in logistics and transportation
- Strong understanding of data analytics and KPIs in operational settings
- Advanced Microsoft Office Suite proficiency (Excel, Word, PowerPoint, Outlook)
- Strong negotiation and influencing skills
- Ability to identify inefficiencies and initiate change
- Self-awareness and strong interpersonal skills
Desirable Qualifications
- Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or related field
- Six Sigma or Lean management certification
- IOSH or NEBOSH certification for health & safety management
- Project Management certification (Prince 2 / Agile)
Business Operations Manager - Specialist Logistics employer: Lord Search & Selection
Contact Detail:
Lord Search & Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Manager - Specialist Logistics
✨Tip Number 1
Familiarise yourself with the latest trends in logistics and supply chain management. Understanding current technologies and best practices will not only help you during interviews but also demonstrate your commitment to staying ahead in the industry.
✨Tip Number 2
Network with professionals in the logistics sector, especially those who have experience in operations management. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven operational improvements in previous roles. Highlighting your problem-solving skills and ability to manage cross-functional teams will be crucial in showcasing your fit for this position.
✨Tip Number 4
Research the company’s values and culture thoroughly. Being able to articulate how your personal values align with theirs, particularly around customer focus and innovation, can set you apart from other candidates.
We think you need these skills to ace Business Operations Manager - Specialist Logistics
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics and operations management. Focus on achievements that demonstrate your ability to lead teams, manage budgets, and improve operational efficiency.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how your skills align with their key responsibilities, such as strategic operations management and team leadership.
Highlight Relevant Skills: In your application, emphasise your strong leadership, problem-solving, and analytical skills. Make sure to mention your experience with logistics software and your understanding of compliance in the industry.
Showcase Continuous Improvement Initiatives: Discuss any past experiences where you successfully implemented continuous improvement initiatives. This could include examples of how you optimised workflows or improved service delivery in previous roles.
How to prepare for a job interview at Lord Search & Selection
✨Showcase Your Leadership Skills
As a Business Operations Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your mentoring and coaching experiences. Highlight any specific initiatives you implemented that improved team performance.
✨Understand the Logistics Landscape
Familiarise yourself with current trends and challenges in the logistics and supply chain industry. Be ready to discuss how these trends could impact the company and suggest innovative solutions that align with their operational strategies.
✨Prepare for Financial Discussions
Since financial management is a key responsibility, brush up on your budgeting and cost-saving strategies. Be prepared to discuss how you've managed budgets in previous roles and any successful cost-reduction initiatives you've led.
✨Demonstrate Problem-Solving Abilities
Expect to be asked about past challenges you've faced in logistics operations. Prepare to share specific examples where your analytical skills and strategic thinking led to effective solutions, particularly in improving operational efficiency or addressing customer service issues.
