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- Tasks: Lead a bustling restaurant at Birmingham Airport, ensuring top-notch service and operational excellence.
- Company: Join Chaiiwala, a rapidly growing South Asian café brand known for its vibrant atmosphere.
- Benefits: Competitive salary of circa £40,000 and opportunities for career growth in a dynamic environment.
- Why this job: Be part of an exciting brand that’s redefining the QSR market with passion and innovation.
- Qualifications: Experience in high-volume restaurants and strong leadership skills are essential.
- Other info: This is a flagship role in a fast-paced setting, perfect for ambitious leaders.
The predicted salary is between 34000 - 46000 £ per year.
Chaiiwala is one of the UK's fastest-growing South Asian café brands, known for its premium chai, street-food inspired menu and warm hospitality. Following a recent announcement of strong year-on-year revenue growth, the business continues to scale at pace across the UK and internationally, investing heavily in people, product and operational excellence.
This opportunity sits within the corporate estate and is a flagship store located at Birmingham Airport, one of the brand's most visible, high-profile and commercially important locations. This is a business with momentum, ambition and a clear growth plan and they’re looking for a proven operator to lead from the front.
As Restaurant General Manager, you’ll take full ownership of a high-volume, high-footfall airport location with fast-paced, all-day trading. This is a demanding environment that requires pace, precision and calm leadership at peak times. You’ll have full P&L responsibility, driving sales, controlling labour and food costs, and ensuring the site delivers against its commercial targets. Alongside this, you’ll build and lead a high-performing team, maintain exceptional operational standards, and deliver consistently across speed, quality, service and profitability.
As a flagship corporate store, you’ll play a key role in showcasing the brand in a highly visible environment, ensuring both customers and team members experience Chaiiwala at its very best.
You’ll be an experienced Restaurant General Manager or Store Manager from a high-volume QSR or fast-casual brand, comfortable leading large teams in relentless footfall environments. You’re commercially sharp, operationally strong and thrive under pressure. You set high standards, lead by example and know how to train, motivate and retain great people. You understand the balance between people, pace and profit and never compromise on quality or guest experience. Ambitious, hands-on and resilient, you’re ready to step into a flagship corporate role within a business that’s growing fast and investing for the long term.
If you thrive running busy, high-profile restaurants and want to be part of one of the UK’s most exciting growth brands, please apply by clicking the button below, attaching your CV in Word format and quoting reference 10214.
Restaurant General Manager - Chaiiwala in Birmingham employer: LORD SEARCH & SELECTION
Contact Detail:
LORD SEARCH & SELECTION Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant General Manager - Chaiiwala in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the restaurant industry, especially those who have experience with high-volume environments. They might know about openings or can even put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching Chaiiwala's values and recent achievements. Show us that you’re not just another candidate; you’re genuinely excited about being part of a brand that’s on the rise!
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've successfully led teams in fast-paced settings. We want to hear about your experiences managing pressure while maintaining quality service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the Chaiiwala family.
We think you need these skills to ace Restaurant General Manager - Chaiiwala in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Restaurant General Manager role. Highlight your leadership experience in high-volume environments and any achievements that showcase your ability to drive sales and manage costs.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about working with Chaiiwala and how your background makes you the perfect fit for our flagship store at Birmingham Airport. Be genuine and let your personality come through!
Showcase Your Soft Skills: We’re looking for someone who can lead a team with calmness and precision, especially during peak times. In your application, mention specific examples of how you've motivated teams and maintained high operational standards in fast-paced settings.
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Remember to quote reference 10214 when you submit your CV!
How to prepare for a job interview at LORD SEARCH & SELECTION
✨Know Your Chai!
Before stepping into the interview, make sure you know all about Chaiiwala's offerings, especially their premium chai and street-food inspired menu. Familiarise yourself with their brand values and what sets them apart in the QSR market. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Restaurant General Manager, you'll need to lead a high-performing team. Prepare examples of how you've successfully managed large teams in fast-paced environments. Highlight your ability to motivate, train, and retain staff while maintaining operational excellence under pressure.
✨Understand P&L Responsibilities
Brush up on your financial acumen! Be ready to discuss how you've driven sales, controlled costs, and met commercial targets in previous roles. Demonstrating your understanding of P&L responsibilities will show that you're commercially sharp and ready for the challenges of a flagship store.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in high-footfall situations. Think of specific instances where you've had to maintain quality and service during peak times. This will showcase your calm leadership and ability to thrive under pressure, which is crucial for this role.
