At a Glance
- Tasks: Oversee daily operations and train your team to deliver exceptional guest experiences.
- Company: Join a historic pub brand with a friendly and supportive team.
- Benefits: Flexible shifts, significant discounts, 25 days holiday, and wellbeing perks.
- Other info: Enjoy a vibrant work environment with opportunities for personal growth.
- Why this job: Be part of a legacy in hospitality and make a real difference for guests.
- Qualifications: Experience in hospitality and strong leadership skills.
The predicted salary is between 25000 - 30000 € per year.
Lord Aberconway is seeking a Duty Manager to work closely with the General Manager in London. In this role, you will oversee day-to-day operations, train your team, and ensure guests receive exceptional service. With nearly 150 years in the pub industry, you will join a friendly team that values great hospitality.
The position offers flexible shifts, significant discounts across brands, and 25 days of holiday, along with various wellbeing perks and a supportive work environment.
Duty Manager: Lead Hospitality & Guest Experience employer: Lord Aberconway - 180009
At Lord Aberconway, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions teamwork and outstanding guest experiences. Our Duty Manager role in London not only provides competitive benefits such as flexible shifts, generous discounts, and 25 days of holiday, but also fosters personal and professional growth within a supportive environment that has thrived for nearly 150 years in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager: Lead Hospitality & Guest Experience
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Lord Aberconway. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for guest experience shine through. Share stories that highlight your skills in training teams and delivering exceptional service.
✨Tip Number 3
Research is key! Familiarise yourself with Lord Aberconway’s history and values. This will help you connect your experience to their mission and show them you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Duty Manager: Lead Hospitality & Guest Experience
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your commitment to exceptional guest service and how you can contribute to our friendly team.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Duty Manager role. Highlight relevant skills and experiences that align with overseeing operations and training a team, so we can see how you fit into our vision.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts well, making it easy for us to understand your qualifications and enthusiasm for the position.
Apply Through Our Website:We encourage you to apply directly through our website. This way, you’ll ensure your application reaches us quickly and you’ll have access to all the latest updates about the role and our company.
How to prepare for a job interview at Lord Aberconway - 180009
✨Know the Company Inside Out
Before your interview, take some time to research Lord Aberconway. Understand their history, values, and what makes their hospitality unique. This will not only impress your interviewers but also help you tailor your answers to align with their ethos.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully trained or managed a team. Highlight how you handled challenges and ensured exceptional guest experiences, as this will demonstrate your capability for the role.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, like a dissatisfied guest or a busy shift. Think through potential scenarios in advance and outline your approach. This shows your problem-solving skills and readiness for the fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, training opportunities, or how they measure guest satisfaction. This not only shows your interest in the role but also helps you gauge if it's the right fit for you.
