At a Glance
- Tasks: Build and maintain LooperBoxes, ensuring they run smoothly across the globe.
- Company: Join Looper Insights, a leader in media analytics with a flexible, remote-first culture.
- Benefits: Enjoy 27 days holiday, charity leave, health insurance support, and L&D opportunities.
- Other info: Dynamic role with hands-on work and genuine R&D time for innovation.
- Why this job: Make a real impact in the media industry while working with cutting-edge technology.
- Qualifications: Proficient in scripting, strong networking skills, and experience in system administration.
The predicted salary is between 63000 - 77000 £ per year.
- Site Reliability Engineer
- Reports to: Labs Team Lead
- Looper Insights
- Remote-first, with regular visits to our Byfleet and Hounslow data centres
- The company
Looper Insights builds analytics products that help the world’s leading media and entertainment companies understand how their content is performing across digital platforms (Disney, Amazon Prime, & Ofcom, to name a few).
We provide visibility into where content appears, how it’s placed, and how it performs - enabling smarter commercial decisions, operational efficiency, and better outcomes for our clients.
We’re building systems that operate at scale across a fast-changing digital landscape, and quality is a critical part of that.
We’re at an exciting time in our journey, scaling the business with ambitious growth goals to establish our metric MPV as a currency in the market.
With a supportive, flexible culture and a talented global team, we collaborate closely to produce a valuable service for an industry about which we are all passionate.
The role
We’re looking for a Site Reliability Engineer to keep the global Looper Box fleet running, the physical backbone behind every piece of data Looper Insights produces.
Looper Boxes sit in front of every connected TV device our clients care about: Samsung and LG smart TVs, Play Station and Xbox, Fire TV, Apple TV and Roku, and the major set-top boxes.
Every box you build, ship, install and keep healthy is a direct line to the measurement data that streaming platforms and studios rely on to understand how their content really performs on screen.
This is a hands‑on role that blends hardware, networking and automation.
You’ll build and ship Looper Boxes around the world, install and troubleshoot them, including on‑site in our data centres, manage a global VPN estate spanning 28+ countries, and build the monitoring and automation that lets a fast‑growing fleet (6‑10 new devices a month) scale reliably rather than heroically.
Alongside the day‑to‑day, you’ll get genuine R&D time: researching smarter ways to control devices, prototyping new scraping and navigation methods, and finding cost efficiencies across the fleet.
This role is remote‑first.
You’ll need to be able to travel to our data centres in Byfleet and Hounslow on a regular basis for hands‑on installation and maintenance work, the rest of your time is yours to work remotely.
- What you’ll do
- Build, ship and install new Looper Boxes connected to devices around the world, including hands‑on installation work in our Byfleet and Hounslow data centres
- Support and maintain the existing fleet, keeping devices healthy and online as it scales
- Run remote installation calls with customers to install and troubleshoot Looper Boxes
- Install, manage and monitor VPN connections across 28+ countries
- Build and configure physical networking equipment, including rack and cable management
- Implement and improve monitoring systems across every stage of deployment
- Develop automation routines that reduce support load and get faster results to internal teams
- Research and prototype new ways to control devices more effectively and reliably
- Explore methods to retrieve store‑front information from remote devices and stream video to Looper Boxes
- Build proofs of concept for navigation and scraping methods that improve scan speed and quality
- Investigate and prototype cost‑saving measures across the fleet
- What we’re looking for
- Proficient in at least one development or scripting language
- Strong network troubleshooting skills
- Comfortable working in the Unix CLI
- Experience troubleshooting physical device faults
- Solid system administration experience
- Experience with Dev Ops practices and automation
- Able to travel regularly to our Byfleet and Hounslow data centres for on‑site work, with remote working for the rest of your time
- Even better if
- Rack and cable management experience
- Network design experience
- Maker skills - you like building and fixing things with your hands
- Video processing experience (gstreamer)
- Exposure to AI and ML
- A degree in computing
- What you’ll get
- 27 days holiday
- Annual paid day off for charity work
- Enhanced parental leave
- L&D support, including AI training & access to tools
- Flexible working environment - outcome over hours worked
- Payment towards health insurance
- Access to UK working locations (via the Reef app)
- #J-18808-Ljbffr
Site Reliability Engineer employer: Looper Insights
Looper Insights is an exceptional employer, offering a remote-first work culture that prioritises flexibility and collaboration among a talented global team. With a strong focus on employee growth, we provide opportunities for learning and development, including AI training, while also supporting work-life balance through generous holiday allowances and enhanced parental leave. Our commitment to innovation in the media and entertainment sector ensures that every team member plays a vital role in shaping the future of content analytics.
StudySmarter Expert Advice🤫
We think this is how you could land Site Reliability Engineer
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Looper Insights or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Looper Insights.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Looper Insights.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Looper Insights that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Site Reliability Engineer
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Looper Insights.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Looper Insights and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Looper Insights
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Looper Insights uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
