At a Glance
- Tasks: Lead process excellence and business analysis for retail and e-commerce clients.
- Company: High-growth consultancy focused on measurable outcomes and client transformation.
- Benefits: Competitive daily rate, remote work, and strong development opportunities.
- Other info: Opportunity to work in a dynamic environment with Agile and traditional methodologies.
- Why this job: Take on real responsibility and shape impactful digital transformation programmes.
- Qualifications: Experience in process mapping and stakeholder management in retail or e-commerce.
Location: UK Based Remote 1st (Ad hoc Quarterly travel to London)
Rate: £500pd - £550pd (Outside IR35)
Employment type: Contract
Length: min 3 months
Sector: Retail | E‑commerce | Digital Transformation
Overview
We are looking for a Process Excellence & Analysis Consultant to join our consulting team. You’ll lead discovery-to-readiness work with retail and e‑commerce clients, extracting undocumented process knowledge, designing future-state workflows and driving operational readiness for major digital transformation programmes.
The role
You will work across levels — from frontline SMEs to execs — running workshops, mapping as-is processes, defining approvable future-state process designs and delivering training and operational readiness. Expect fast-paced discovery work that moves into execution with clear accountability for measurable outcomes.
Key responsibilities
- Capture and document as-is processes where little/no documentation exists (structured interviews & workshops)
- Apply process mapping methodologies (SIPOC, BPMN) to design and optimise future-state workflows
- Translate business requirements into structured, deliverable stories and operational processes
- Plan and deliver training, cutover/readiness activity and adoption support ahead of go-live
- Support content migration / CMS process mapping where required
- Work with technical and non-technical stakeholders to ensure deliverable quality and real-world operability
- Contribute to Data Governance, process controls and measurable commercial outcomes (e.g., conversion, cross-sell)
- Promote pragmatic, repeatable process standards and best practice
What we’re looking for
- Proven process mapping and process excellence experience in retail, e‑commerce or consumer digital businesses
- Hands-on experience taking discovery work through to operational readiness and training
- Comfortable working in Agile and traditional delivery environments; able to bridge business and technical teams
- Strong workshop facilitation, stakeholder management and communication skills
- Commercial awareness of how process changes impact revenue, conversion and operational cost
- Lean Six Sigma or similar accreditation desirable; CMS/content migration and AI/automation experience advantageous
Why apply
Join a high-growth consultancy where delivery and measurability matter. You’ll get real responsibility, strong benefits, development opportunities and the chance to shape client transformation programmes end-to-end.
To apply
If you’ve got strong retail/e‑commerce process experience and enjoy hands-on transformation work, get in touch for more info and next steps.
Senior Business Analyst Contract employer: Loop Recruitment
Join a dynamic and high-growth consultancy that values delivery and measurable outcomes, offering you the opportunity to take on real responsibility in shaping client transformation programmes. With a strong focus on employee development, you will benefit from a supportive work culture that encourages collaboration and innovation, all while enjoying the flexibility of UK-based remote work with occasional travel to London. This role not only provides competitive rates but also positions you at the forefront of digital transformation in the retail and e-commerce sectors, making it an excellent choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Analyst Contract
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and e-commerce sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by practising common questions related to process mapping and operational readiness. We recommend doing mock interviews with friends or using online platforms to get comfortable with articulating your experience.
✨Tip Number 3
Showcase your skills through a portfolio! If you’ve worked on process mapping or transformation projects, compile case studies that highlight your impact. This will give potential employers a tangible sense of what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Business Analyst Contract
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role. Highlight your experience in process mapping and retail/e-commerce, and don’t forget to mention any relevant methodologies you’ve used. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about process excellence and how your past experiences have prepared you for this role. Keep it engaging and relevant to the job description.
Showcase Your Achievements:When detailing your experience, focus on measurable outcomes. Did you improve a process that led to increased conversion rates? Share those numbers! We love seeing how you’ve made a tangible impact in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Loop Recruitment
✨Know Your Processes Inside Out
Make sure you’re well-versed in process mapping methodologies like SIPOC and BPMN. Be ready to discuss how you've applied these in past roles, especially in retail or e-commerce settings. This will show your expertise and help you connect with the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to walk through your approach to capturing undocumented processes or leading workshops. Think of specific examples where you’ve successfully driven operational readiness and be prepared to share the outcomes.
✨Showcase Your Stakeholder Management Skills
Highlight your experience working with both technical and non-technical stakeholders. Prepare anecdotes that demonstrate your ability to bridge gaps between teams and ensure deliverable quality, as this is crucial for the role.
✨Understand the Business Impact
Be ready to discuss how process changes can affect revenue, conversion rates, and operational costs. Showing commercial awareness will set you apart and demonstrate that you understand the bigger picture in a consulting environment.
