Payroll Administrator

Working as part of a busy and supportive team, you will be responsible for the full end-to-end processing of four-weekly payrolls. You will handle payroll queries promptly and professionally, contribute to a high-quality payroll function, and support HR administration. We are looking for a very organised, efficient and detailed individual who takes initiative and has effective communication telephone and writing skills with a strong administration background to join our Head Office team on a permanent basis. The successful candidate will have had experience working in a fast-paced office, strong organisation skills and be able to multi-task in a busy HR environment and deal with confidential issues in employee relation matters.

You will work closely and provide support to your HR team members and senior management. A polite telephone manner, detailed data processing and methodical checking skills, as well as strong filing and organisational and writing and communication skills are essential. You will also assist with varied HR tasks such as recruitment, new starters processing, payroll processing, investigations and disciplinaries, updating employee data and filing. You may also need to support different departments in the office when needed.

Duties include but are not limited to:

• Process high-volume, four-weekly payrolls from start to finish including using Sage 50 Payroll
• Manage auto-enrolment pension processes
• Check weekly working hours and liaise with managers to resolve discrepancies
• Administer pay changes and adjustments to working hours
• Accurately calculate holiday entitlements and maintain appropriate records
• Liaise with HMRC and pension providers
• Submit BACS, PAYE, SMP/SSP, and holiday pay
• Manage new starters and leavers, including P45 and P46 documentation
• Keep up to date with current payroll legislation
• Note-taking / holding investigations and disciplinary meetings
• Support colleagues and contribute to a positive team culture
• Screening phone calls and routing callers to the appropriate department
• Receive and respond to emails using Microsoft Outlook
• Carry out recruitment duties such as job posting and CV screening
• Process new starter onboarding and chase up probation and performance reviews
• Payroll processing such as timesheet checking and starter/leaver processing
• Check forms such as absence forms are correctly filled in
• Carry out daily ad hoc duties such as data entry and maintenance of HR databases
• Support other departments when required
• Undertake any other reasonable tasks, as required by senior management

Requirements:

• Proven payroll experience in a fast-paced, in-house payroll environment
• Strong understanding of payroll legislation, processing, and auto-enrolment
• Ability to manually calculate payroll when required
• Proficiency with Sage 50 Payroll; experience with Focus Time Management preferred
• Experience in employee relations and investigation meetings
• Previous administrative experience in a fast-paced office
• Excellent telephone manner
• Excellent computer skills, especially knowledge in Microsoft Excel and Outlook
• Attention to detail and excellent time management and organisation skills
• A hard-working attitude and commitment to completing workloads within deadlines and willing to support and help out your team whenever possible
• Capability to handle high volumes of documentation on a daily basis
• A friendly personality and a team player
• Ability to speak Mandarin or Cantonese is desirable
• Must have the right to work in the UK (without sponsorship)