At a Glance
- Tasks: Lead a team to ensure efficient cash transportation and excellent customer service.
- Company: Join Loomis UK, a leader in cash handling and security services.
- Benefits: Enjoy 33 days annual leave, life assurance, and over 3000 discounts.
- Why this job: Be part of a supportive team with growth opportunities in a reputable company.
- Qualifications: Previous shift management experience and strong leadership skills required.
- Other info: Flexible hours with out-of-hours alarm response responsibilities.
The predicted salary is between 28800 - 43200 £ per year.
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Our Birmingham Transport branch is seekingan experienced Shift Manager.
Hours:40 hoursper week
Do you want to work in a place where your team values you? Do you have a positive attitude and the desire to learn and succeed?
As the successful applicant, you will play a key role in ensuring the branch runs efficiently, your team are motivated and supported and our customers have the best service delivery.
This is a great opportunity for someone with a high level of integrity to develop within Loomis UK – one of the market leaders in our industry. We are an organisation with a strong national presence and are part of the Loomis Group – a worldwide security sector leader.
Who are we?
Loomis UK is a cash handling company, helping manage the public flow of cash in society. From secure money safesto intelligent smart safes, cash in transitand cash processing, Loomis supports businesses throughout the UK with crucial cash and coin collectionand delivery services, along with ATM management and replenishment service.
The role
As a Shift Manager, you will be joining a well-trained, supportive and friendly team, providing a vital role in cash transportation to your local area.
Reporting to the Operations Manager, the successful applicant will be responsible for the day-to-day management of the Branch Operations, overseeing a team of Delivery Drivers & Vault Operatives ensuring deliveries, collections & storage activities are made safely, cost-effectively and in accordance with customer service agreements.
You will champion our “Customer First” approach through product knowledge & understanding of the range of Loomis solutions, appreciating customer requirements and quality standards.
The role of a Shift Manager will require working flexibly and, as key holder, you will be expected to be available for out of hours alarm response on a roster basis.
Please to view the full job description/person specification.
About you
To succeed as a Shift Manager with Loomis UK, you will need to have previous experience as a Shift Manager (or similar level) with strong leadership skills.
We are looking for individuals who are confident communicators, have a high level of integrity and attention to detail, as well as the ability to work as part of a team.
Exceptional customer and commercial focus, with the ability to continuously review performance and professionally deliver customer satisfaction will also be vital to your role.
Prior experience of direct customer management and liaison is essential, together with the ability to demonstrate excellent leadership and people management skills.
We also have some specific criteria that you will need to meet:
You must be able to pass criminal record, personal credit and ID checks
You must have verifiable 10-year employment/unemployment/educational history
An SIA licence would be beneficial (but not essential, as we can support you in attaining one)
In return we offer the following:
- 33 days annual leave per year (including bank holidays)
- Life Assurance
- Employee Assistance Programme (EAP)
- A safe and supportive culture
- MyRewards – over 3000 discounts for everyday life
- Cycle to Work scheme
- Progression opportunities
You will receive the very best in procedural security training and support, as well as ongoing development and career opportunities.
If customer service is at the heart of what you do and you want to join an organisation where you can grow and develop your own career, thenapply todaywith your CV including a full job history.
We look forward to receiving your application.
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Shift Manager - Birmingham employer: LOOMIS
Contact Detail:
LOOMIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager - Birmingham
✨Tip Number 1
Familiarise yourself with Loomis UK's services and values. Understanding their 'Customer First' approach will help you demonstrate how your leadership style aligns with their mission during any interviews or discussions.
✨Tip Number 2
Prepare to discuss your previous experience in managing teams, especially in high-pressure environments. Highlight specific examples where you motivated your team and improved service delivery, as this will resonate well with the role's requirements.
✨Tip Number 3
Network with current or former employees of Loomis UK on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Be ready to showcase your problem-solving skills. Think of scenarios where you've had to address customer concerns or operational challenges effectively, as this will demonstrate your capability to handle the responsibilities of a Shift Manager.
We think you need these skills to ace Shift Manager - Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Shift Manager or in similar roles. Emphasise your leadership skills, customer service focus, and any specific achievements that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of Loomis UK's operations and how your values align with their 'Customer First' approach. Be sure to include examples of how you've successfully led teams in the past.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description, such as communication, attention to detail, and customer management. Use specific examples to illustrate how you've applied these skills in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Shift Manager role.
How to prepare for a job interview at LOOMIS
✨Showcase Your Leadership Skills
As a Shift Manager, strong leadership is key. Be prepared to discuss your previous experiences in managing teams, motivating staff, and resolving conflicts. Use specific examples to illustrate how you've successfully led a team in the past.
✨Demonstrate Customer Focus
Loomis UK values a 'Customer First' approach. During the interview, highlight your experience in customer service and how you have ensured customer satisfaction in previous roles. Share any relevant metrics or feedback that showcase your success in this area.
✨Understand the Company and Its Services
Familiarise yourself with Loomis UK's services and their importance in cash handling. Being knowledgeable about the company will show your genuine interest in the role and help you answer questions more effectively.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think of situations where you had to make quick decisions under pressure, especially related to team management or customer service.