At a Glance
- Tasks: Engage with customers, manage contracts, and drive new business opportunities.
- Company: Join Loomis UK, a leader in cash handling and security services.
- Benefits: Enjoy 5 weeks holiday, life assurance, and over 3000 discounts.
- Other info: Remote work with occasional local office visits; must pass security checks.
- Why this job: Be part of a supportive culture with growth opportunities in a dynamic environment.
- Qualifications: Customer-focused, tech-savvy, and experienced in contract management.
The predicted salary is between 25000 - 33000 £ per year.
Loomis Dunstable, England, United Kingdom
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Join to apply for the Sales Associate - SME role at Loomis
Loomis Dunstable, England, United Kingdom
Join to apply for the Sales Associate - SME role at Loomis
This range is provided by Loomis. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Due to continued growth, we have an exciting opportunity to join Loomis UK as a Small & Medium Enterprise (SME) Sales team member.
Do you thrive in a fast-paced, customer-focused environment? Are you proactive, detail-oriented, and passionate about delivering exceptional service?
Hours: 40 hours per week
Salary: £29,274 per annum
Location: Remote (with occasional travel to most local office)
In this team, you’ll play a pivotal role in supporting our customers, retaining business, and driving new opportunities. Working at the heart of our Customer Experience Centre, your efforts will directly contribute to our success while showcasing your skills in customer service, communication, and problem-solving.
This is a great opportunity to develop within Loomis UK - one of the market leaders in our industry. We are an organisation with a strong national presence and are part of the Loomis Group - a worldwide security sector leader.
Who are we?
Loomis UK is a cash handling company, helping manage the public flow of cash in society. From secure money safes to intelligent smart safes, cash in transit and cash processing, Loomis supports businesses throughout the UK with crucial cash and coin collection and delivery services, along with ATM management and replenishment service.
The role
In this outbound role, you will manage new business prospects and support customer retention. Working alongside key teams in the branch network, you’ll seek to renew and improve local contracts, whilst using your expert knowledge of Loomis’ product portfolio to identify opportunities to upsell services.
You’ll be responsible for all service, site, and contract terminations, whilst ensuring all processes comply with policies and GDPR guidelines.
Acting as the first point of contact, you will assist customers looking to reduce or terminate services, providing expert guidance and care. With strong industry awareness and analysis of termination trends, you’ll provide insights to improve customer retention and maintain excellent client satisfaction.
The pillars of our organisation - People, Service, Integrity - are the backbone of our operations.
About you
To succeed in this role, you’ll need to be a customer-focused, self-assured communicator with experience in managing contracts and compliance guidelines. You should be well-versed in complaints handling, offering a proactive and empathetic mindset.
This role requires you to be tech-savvy, confident using multiple communication channels (including live chat), and highly organised to meet time-sensitive deadlines.
You’ll also bring a passion for delivering exceptional customer service and a deep commitment to continuous learning and development, ensuring you remain up to date with our products and services.
We also have some specific security criteria that you will need to meet:
- You must be able to pass criminal record, personal credit and ID checks
- You must have verifiable 5-year employment/unemployment/educational history
In return we offer the following:
- 5 weeks’ holiday per year (excluding bank holidays)
- Life Assurance
- Employee Assistance Programme (EAP)
- A safe and supportive culture
- MyRewards – over 3000 discounts for everyday life
- Cycle to Work scheme
- Progression opportunities
If customer service is at the heart of what you do and you want to join an organisation where you can grow and develop your own career, then apply today with your CV including a full job history.
We look forward to receiving your application.
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales, Customer Service, and Business Development
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Industries
Financial Services and Transportation, Logistics, Supply Chain and Storage
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Sales Associate - SME in Dunstable employer: Loomis
Loomis UK is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work culture where integrity and teamwork are valued. As a Shift Manager at our Heathrow branch, you will benefit from comprehensive training, generous annual leave, and numerous progression opportunities within a leading company in the security sector. Join us to be part of a dynamic team that is committed to delivering outstanding service while fostering your personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate - SME in Dunstable
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Associate - SME at Loomis, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Loomis. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Associate - SME. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Associate - SME in Dunstable
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Loomis:When writing your cover letter, make sure to tailor your message specifically for Loomis. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Loomis
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Loomis that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Loomis that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Loomis’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
