Customer Solutions Manager South East England | £55,000 - £60,000 + Bonus, Car & Benefits About the Opportunity Our client is a successful and growing business operating within the logistics, distribution and supply chain sector. With a strong reputation for service excellence and customer partnership, the organisation is seeking an experienced
Customer Solutions Manager
to join its team. This is a high-profile role focused on developing strategic customer relationships, improving operational performance, and delivering commercially viable solutions that create value for both customers and the business. The Role Working with a portfolio of key accounts, you will combine commercial insight, operational understanding and relationship management expertise to identify opportunities for growth, efficiency and service improvement. You will play a pivotal role in analysing customer performance, enhancing forecasting and planning processes, reviewing profitability, and developing tailored logistics and distribution solutions. Key Responsibilities Manage and develop relationships with a portfolio of strategic customer accounts. Lead regular customer review meetings and present performance insights and recommendations. Analyse sales, demand, inventory and operational data to identify trends and opportunities. Drive improvements in forecasting, planning and stock management processes. Review account profitability and support the development of commercially beneficial solutions. Develop and present proposals across warehousing, distribution and value-added services. Create pricing models, business cases and customer-specific commercial arrangements. Build strong relationships with stakeholders at all levels. Support operational and commercial continuous improvement initiatives. About You You will be a commercially focused professional with experience in account management, customer solutions, logistics, supply chain or a related environment. You will bring: Experience managing strategic customer relationships within a B2B setting. Strong analytical and commercial skills. The ability to interpret operational and financial data and translate insights into action. Experience developing customer-focused solutions and commercial proposals. Excellent stakeholder management and communication skills. A proactive, solutions-oriented approach and a strong focus on delivering results. Package £55,000 - £60,000 basic salary Company car or Bonus scheme Private healthcare Additional benefits package
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Customer Solutions Manager - Contract Logistics in Slough employer: Loom Talent
Loom Talent's partner in the West Midlands is an exceptional employer, offering a flexible part-time role that perfectly accommodates personal commitments while fostering a supportive work environment for its nearly 500 employees. With a strong emphasis on employee growth and development, this organization prioritises improvement in employee relations, making it an ideal place for those seeking meaningful and rewarding employment.
