At a Glance
- Tasks: Manage key customer accounts and develop tailored logistics solutions.
- Company: Growing logistics company known for service excellence and strong customer partnerships.
- Benefits: Competitive salary, bonus scheme, company car, and private healthcare.
- Other info: Exciting opportunities for professional growth and development.
- Why this job: Join a dynamic team and make a real impact in the logistics sector.
- Qualifications: Experience in account management and strong analytical skills required.
The predicted salary is between 63000 - 77000 £ per year.
About the Opportunity
Our client is a successful and growing business operating within the logistics, distribution and supply chain sector. With a strong reputation for service excellence and customer partnership, the organisation is seeking an experienced Customer Solutions Manager to join its team.
This is a high-profile role focused on developing strategic customer relationships, improving operational performance, and delivering commercially viable solutions that create value for both customers and the business.
The Role
Working with a portfolio of key accounts, you will combine commercial insight, operational understanding and relationship management expertise to identify opportunities for growth, efficiency and service improvement. You will play a pivotal role in analysing customer performance, enhancing forecasting and planning processes, reviewing profitability, and developing tailored logistics and distribution solutions.
Key Responsibilities
- Manage and develop relationships with a portfolio of strategic customer accounts.
- Lead regular customer review meetings and present performance insights and recommendations.
- Analyse sales, demand, inventory and operational data to identify trends and opportunities.
- Drive improvements in forecasting, planning and stock management processes.
- Review account profitability and support the development of commercially beneficial solutions.
- Develop and present proposals across warehousing, distribution and value-added services.
- Create pricing models, business cases and customer-specific commercial arrangements.
- Build strong relationships with stakeholders at all levels.
- Support operational and commercial continuous improvement initiatives.
About You
You will be a commercially focused professional with experience in account management, customer solutions, logistics, supply chain or a related environment. You will bring:
- Experience managing strategic customer relationships within a B2B setting.
- Strong analytical and commercial skills.
- The ability to interpret operational and financial data and translate insights into action.
- Experience developing customer-focused solutions and commercial proposals.
- Excellent stakeholder management and communication skills.
- A proactive, solutions-oriented approach and a strong focus on delivering results.
Package
£55,000 - £60,000 basic salary, Company car or Bonus scheme, Private healthcare, Additional benefits package.
Only candidates based in UK and eligible to work in UK are allowed.
Key Account Manager - Contract Logistics in London employer: Loom Talent
Loom Talent's partner in the West Midlands is an exceptional employer, offering a flexible part-time role that perfectly accommodates personal commitments while fostering a supportive work environment for its nearly 500 employees. With a strong emphasis on employee growth and development, this organization prioritises improvement in employee relations, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager - Contract Logistics in London
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Loom Talent and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Loom Talent!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Loom Talent keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Key Account Manager - Contract Logistics in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Loom Talent:This is your chance to really connect with the team at Loom Talent. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Loom Talent
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Loom Talent.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Loom Talent that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Loom Talent. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
