Loom Talent are partnering with a well-established organisation to recruit a Customer Service Improvement Consultant on an initial 3-month interim basis. This role sits in a busy customer service function, with a focus on understanding how things work and identifying how they could work better.
You will review processes and systems, develop KPI measures, and coach the team to reach productivity faster. The role includes spotting automation opportunities and exploring practical AI applications to
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Interim Customer Service Transformation Consultant in London employer: Loom Talent
As a Warehouse First Line Manager with our dynamic 3PL logistics provider in the Hounslow area, you will thrive in a supportive and inclusive work culture that prioritises employee development and operational excellence. With competitive salary packages, generous holiday allowances, and a focus on continuous improvement, we empower our team to achieve their full potential while ensuring a safe and efficient working environment. Join us to lead a motivated team and make a meaningful impact in a fast-paced industry.