At a Glance
- Tasks: Manage key customer accounts and develop tailored logistics solutions.
- Company: Growing logistics company known for service excellence and strong partnerships.
- Benefits: Competitive salary, company car or bonus, private healthcare, and additional perks.
- Other info: Opportunity for professional growth in a fast-paced environment.
- Why this job: Join a dynamic team and make a real impact in the logistics sector.
- Qualifications: Experience in account management and strong analytical skills required.
The predicted salary is between 51750 - 63250 £ per year.
About the Opportunity
Our client is a successful and growing business operating within the logistics, distribution and supply chain sector. With a strong reputation for service excellence and customer partnership, the organisation is seeking an experienced Customer Solutions Manager to join its team.
This is a high-profile role focused on developing strategic customer relationships, improving operational performance, and delivering commercially viable solutions that create value for both customers and the business.
The Role
- Working with a portfolio of key accounts, you will combine commercial insight, operational understanding and relationship management expertise to identify opportunities for growth, efficiency and service improvement.
- You will play a pivotal role in analysing customer performance, enhancing forecasting and planning processes, reviewing profitability, and developing tailored logistics and distribution solutions.
Key Responsibilities
- Manage and develop relationships with a portfolio of strategic customer accounts.
- Lead regular customer review meetings and present performance insights and recommendations.
- Analyse sales, demand, inventory and operational data to identify trends and opportunities.
- Drive improvements in forecasting, planning and stock management processes.
- Review account profitability and support the development of commercially beneficial solutions.
- Develop and present proposals across warehousing, distribution and value-added services.
- Create pricing models, business cases and customer-specific commercial arrangements.
- Build strong relationships with stakeholders at all levels.
- Support operational and commercial continuous improvement initiatives.
About You
You will be a commercially focused professional with experience in account management, customer solutions, logistics, supply chain or a related environment.
You will bring:
- Experience managing strategic customer relationships within a B2B setting.
- Strong analytical and commercial skills.
- The ability to interpret operational and financial data and translate insights into action.
- Experience developing customer-focused solutions and commercial proposals.
- Excellent stakeholder management and communication skills.
- A proactive, solutions-oriented approach and a strong focus on delivering results.
Package
£55,000 - £60,000 basic salary
Company car or Bonus scheme
Private healthcare
Additional benefits package
Key Account Manager - Contract Logistics employer: Loom Talent
Loom Talent's partner in the West Midlands is an exceptional employer, offering a flexible part-time role that perfectly accommodates personal commitments while fostering a supportive work environment for its nearly 500 employees. With a strong emphasis on employee growth and development, this organization prioritises improvement in employee relations, making it an ideal place for those seeking meaningful and rewarding employment.
