Head of Operations

The Client
Loom Talent Limited have been engaged by a leading in-house FMCG / Food based company on a Head of Operations vacancy for their S. Yorkshire Operation.

Our client has a primary focus on delivering unrivalled levels of service and innovative product solutions across of 15,000 SKU\’s, meaning the NDC works at pace, to tight deadlines within a very efficient operation.
The group boasts an already impressive UK customer portfolio within the FMCG / Food space, including a small amount of temperature controlled goods.
The Role
Key Responsibilities

• Reporting Line: The Head of Operations will report to the UK & European Logistics Director.
• Operational Leadership: Provide strategic leadership and direction for all operational activities, including warehousing, distribution, strategy, continuous improvement and projects.
• Team Management: Lead and develop a high-performing, collective site operational team (up to 100+ employees) through managerial & operational leads as direct reports.
• Client Relationships: Build and maintain an already impressive, strong customer relationship base, ensuring ongoing satisfaction.
• Commercial Responsibility & Budget Management: Develop and manage the operational site budget, ensuring financial objectives are achieved while maintaining service & quality.
• Performance Metrics: Continue to evolve the organisational approach to KPI\’s, whilst ensuring existing and new site standardisation.
• Compliance: Ensure compliance with all relevant regulations, safety standards, and industry best practice.
• Process Optimisation: Continuously evaluate and improve operational processes to enhance efficiency, quality, and cost-effectiveness.
• Innovation: Support the business appetite to drive innovation, along with the adoption of new technologies to improve operational efficiency and customer satisfaction.
• Supplier Relationships: Manage UK commercial relationships with customers, suppliers and third-party service providers to ensure timely and cost-effective services.

The Candidate
The successful candidate for the Head of Operations role will have the following skills & experiences:

• A Logistics Distribution and Supply Chain Background – Essential.
• 5+ Years proven Operations / Site / General Management leadership experience across Warehouse operations – Essential.
• Previous budgetary responsibility across medium sized DC operations in excess of +£15m – Essential.
• A sector background within; FMCG, Food, Retail, E-Commerce – Advantageous but not essential.
• Strong leadership and team management skills, with a track record of developing high-performing teams – Essential.
• Prior commercial knowledge of the UK logistics and warehousing market – Essential.
• An individual truly excited by large scale growth challenges – Essential.
• Commutable to the S. Yorkshire area – Essential.

Salary & Benefits Package

• Salary – £65,000 – £75,000
• Company Bonus Scheme.
• 25 Days + 8 Bank Holidays.
• Pension Contributions.
• Private Health Care.
• Annual Salary Life Assurance.
• Plus additional company benefits.