At a Glance
- Tasks: Manage B2B customer accounts and resolve complex queries.
- Company: Market-leading provider of sustainable supply chain solutions.
- Benefits: Up to £35k salary, hybrid work, and growth opportunities.
- Other info: Exciting growth plans across Europe with excellent career prospects.
- Why this job: Join a progressive company and make an impact in a high-visibility role.
- Qualifications: Experience in customer service or account management, strong communication skills.
The predicted salary is between 29250 - 35750 £ per year.
Location: Coventry Hybrid (3 in the office, 2 days WFH)
Salary: Up to £35k Base + Benefits
We're exclusively partnering with a market-leading provider of sustainable, data-driven supply chain solutions to find their next Senior Commercial Account Representative. This is a senior, high-visibility role supporting the Commercial Manager and acting as the escalation point for a team servicing major B2B accounts, while also owning your own portfolio of customer relationships.
What you'll be doing:
- Managing a dedicated portfolio of B2B customer accounts, acting as trusted point of contact
- Acting as senior escalation point for complex queries, ensuring SLA compliance
- Overseeing credit requests, debt resolution and invoicing accuracy
- Supporting day-to-day team coordination, workload allocation and quality audits
What we're looking for:
- Proven customer service / account management background (B2B ideal)
- Strong data analysis and commercial awareness
- Excellent communication, organisation and time management skills
- Confident, proactive, comfortable owning escalations
An exciting time to join a progressive business with growth plans throughout Europe. As the exclusive partner on this search, all applications come directly to us. Apply now or drop me a message for a confidential conversation.
Senior Commercial Account Representative in Coventry employer: Loom Talent
Loom Talent's partner in the West Midlands is an exceptional employer, offering a flexible part-time role that perfectly accommodates personal commitments while fostering a supportive work environment for its nearly 500 employees. With a strong emphasis on employee growth and development, this organization prioritises improvement in employee relations, making it an ideal place for those seeking meaningful and rewarding employment.
