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For Companies At a Glance
- Tasks: Manage contracts, oversee transport and warehouse operations, and ensure customer satisfaction.
- Company: Join a leading 3PL known for excellence and growth in the logistics industry.
- Benefits: Enjoy a competitive salary, career growth opportunities, and a positive workplace culture.
- Why this job: Be part of a respected company that values innovation and teamwork while making an impact.
- Qualifications: Experience in 3PL management and understanding of operational requirements are essential.
- Other info: Must commute to Hemel Hempstead five days a week.
The predicted salary is between 36000 - 60000 £ per year.
Loom Talent are supporting a leading 3PL with the appointment of a Contract Manager for one of their long-standing customers in Hemel Hempstead. This commercial role will oversee both Transport and Warehouse Operations and will be responsible for the ongoing success and growth of the contract.
In the role of Contract Manager, you will be responsible for the following:
- Build a relationship with the customer, securing contract renewals and ensuring business excellence.
- Ensure all KPI's, such as operational and financial targets are met as required.
- Engage, develop and motivate your team to ensure a positive workplace and drive colleague engagement.
- Work efficiently to tight deadlines to ensure customer satisfaction targets and service targets are adhered to.
- Ensure effective communication throughout the operation, communicating planned requirements providing information on performance, company news and procedures.
To be successful in your application for Contract Manager you will meet the following criteria:
- Management from within a 3PL provider and an understanding of the operational requirements. Essential.
- Familiar with service level expectations, in both a transport environment & Warehouse environment. Essential.
- Commercially astute with the ability to deliver an excellent service against budget. Essential.
- The ability to continually look for ways to enhance and improve processes. Essential.
- Must be able to commute to Hemel Hempstead 5 days a week. Essential.
Upon accepting the role of Contract Manager, you will receive a competitive salary and benefits package. You will join a great business that is well respected in the industry and that can provide a great platform for further career growth.
Contract Manager in Hemel Hempstead employer: Loom Talent
Contact Detail:
Loom Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager in Hemel Hempstead
✨Tip Number 1
Network with professionals in the logistics and supply chain industry, especially those who have experience in contract management. Attend local events or join online forums to connect with others who can provide insights or even referrals for the role.
✨Tip Number 2
Research the specific 3PL company you are applying to. Understand their operations, values, and recent news. This knowledge will help you tailor your conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare to discuss your previous experiences in managing contracts and teams within a 3PL environment. Be ready to share specific examples of how you've met KPIs and improved processes, as this will showcase your suitability for the role.
✨Tip Number 4
Practice your communication skills, as effective communication is key in this role. Consider role-playing scenarios where you need to convey performance updates or address team concerns, ensuring you can articulate your thoughts clearly and confidently.
We think you need these skills to ace Contract Manager in Hemel Hempstead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in contract management, particularly within a 3PL environment. Emphasise your achievements in meeting KPIs and managing teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the requirements mentioned in the job description. Discuss your understanding of transport and warehouse operations and how you can contribute to the ongoing success of the contract.
Showcase Your Commercial Acumen: In your application, provide examples of how you've delivered excellent service against budget in previous roles. Highlight any initiatives you've implemented that improved processes or enhanced customer satisfaction.
Prepare for Potential Questions: Anticipate questions related to team motivation, communication strategies, and how you handle tight deadlines. Prepare concise examples from your past experiences that demonstrate your skills in these areas.
How to prepare for a job interview at Loom Talent
✨Know Your KPIs
Familiarise yourself with the key performance indicators relevant to the role. Be prepared to discuss how you have successfully met or exceeded these in your previous positions, particularly in a 3PL environment.
✨Build Rapport
Since relationship-building is crucial for this role, think of ways to establish rapport with the interviewers. Share examples of how you've successfully built relationships with clients or team members in the past.
✨Demonstrate Commercial Acumen
Be ready to showcase your understanding of commercial operations. Prepare examples that highlight your ability to manage budgets and deliver excellent service while maintaining profitability.
✨Showcase Team Leadership Skills
Discuss your experience in engaging and motivating teams. Provide specific instances where your leadership has led to improved workplace morale or enhanced performance, as this will be key in your role as Contract Manager.
